Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Quick - Easy - Accurate
on February 21, 2014
Posted by: Bridge1
I have used Turbo Tax many years and found it much easier each year. I highly recommend to everyone. My only issue this year was the instructions for printing to file the state was not a clear as before.
What's great about it: Step-by-step guidance
What's not so great: Print instructions for state confusing after federal efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another good year with Turbo Tax
on February 21, 2014
Posted by: JamesPBJR
Very thorough and detailed.
What's great about it: Ease of input
What's not so great: can't retrieve prior year's information if it was on a PDF file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
AZ State return did not give mailing instructions
on February 21, 2014
Posted by: Mike2920
AZ State cover sheet states that I e-filed, but I am filing by mail. Therefore, it did not give me any mailing instructions! Now I have to go to the AZ site to find out what is required.
What's great about it: Transfers federal info to state
What's not so great: AZ State return did not give mailing instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Total Confidence
on February 21, 2014
Posted by: DB5254CJ
I love this product. I just don't know how it could be any better, however, I am sure you will think of something. Thank You.
What's great about it: Prompting Question and Help throughout the process
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Tax Buddy for Several Years
on February 21, 2014
Posted by: Myria
I have been using Turbo Tax for years. That is the only and the best way to do your income tax. Thank you for being my Tax Buddy for so many years. Love it!
What's great about it: Easy to use, compatible to Quicken, identify my mistakes to avoid auditing, and make filing a breeze
What's not so great: Cost to efile the State return other than that no problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product, year after year
on February 21, 2014
Posted by: GreenElephant22
Great job by TurboTax as usual! The only small quibble I have is that it wasn't entirely clear why I didn't qualify for one credit and I had to do a bit of extra research on the IRS website. This was a rather uncommon situation, however, and TT calculated everything correctly -- it just didn't explain exactly why.
What's great about it: Quick and easy to enter my information
What's not so great: Sometimes not quite clear enough
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fix issues!
on February 21, 2014
Posted by: cbaillargeon
This is at least the 6th year that I use Turbo Tax for my taxes. While I think that the program is easy to use, two years in a row I have been unable to use the program on my home computer because I keep getting an error message, and the program won't open. I went on the Turbo Tax website, followed the directions for correcting the error, but was still unable to use the program. I noticed that many other people have the same issue. If there is some sort of glitch in the program causing the error message, I think Turbo Tax should fix it. I may use another tax program next year.
What's great about it: Ease of use
What's not so great: Error message - unable to update
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Not as User Friendly as Prior Years
on February 21, 2014
Posted by: OldEdmund
1. Prior years did not inquire about RMD on routine monthly pension payments. 1099Rs do not provide info to answer these questions and I'm not about to 'contact the administrators' for goodness sake! You also asked for RMD on the distribution of my deceased wife's qualified annuity. I took the full amount and really have no idea if some or all of it can be characterized as RMD. This section of Income needs help. 2. Lastly, I got the message 'Sales Tax Deduction...IRS is still working on this for 2013, shall we send you an email when it is ready on 12/30/13?' Today is 2/21/14, so this made no sense. 3. Regarding your profile questions below ex. job, home, kids, FYI, I'm an old retired guy, recently widowed, in assisted living, so none of the available answers on this survey seem to apply to me.
What's great about it: Carrying over last year's info. Mostly useful questions.
What's not so great: RMD questions on monthly pension payment.
Written by a customer while visiting turbotax.intuit.com