Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Love Turbo Tax
on February 20, 2014
Posted by: TDilworth
Very, Very Happy to have turbo tax. (Love it to pay less for the actual software....but that's life!).
What's great about it: Each year seems like Turbo Tax gets easier to use!
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
this year was very hard to do my taxes on this....
on February 20, 2014
Posted by: beauregard04
I have had trouble correcting line 68 on Form 1040. It won't let
me remove a 0. also when I try to efile it won't let me sign in with my password or ID.. so I can't file efile. really disappointed since I have used Turbo Tax for the last 13years and never had any trouble until now..
me remove a 0. also when I try to efile it won't let me sign in with my password or ID.. so I can't file efile. really disappointed since I have used Turbo Tax for the last 13years and never had any trouble until now..
What's great about it: none
What's not so great: very hard to get around to different forms needed to correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible!
on February 20, 2014
Posted by: omekel
I could not E-File because this stupid program kept asking for my Husband's state tax paid from his 1099R which He is Exempt.It would not even except the # zero. Terrible!
What's great about it: Few
What's not so great: Many
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wow it's done and saved a ton!
on February 20, 2014
Posted by: HuntersWife
Check and recheck is needed to be sure you entered and was recorded. Then check again, again. I have used this program for 3 years and will do again next year.
What's great about it: That I was able to do this and did not have to pay anyone
What's not so great: I found that an entry wasn't saved, check and check and check
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 20, 2014
Posted by: SpeedyandSal
You guys are doing great for use seniors. Keep up the good work!
What's great about it: Easyer to use then 2012
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another painless year
on February 20, 2014
Posted by: TwoGuns
What is it now, 13-14 years I've been using Turbo Tax.
Every year it seem's like it takes less time than the year before.
Only have had one problem (which was USER induced) but that was resolved with very little effort.
Every year it seem's like it takes less time than the year before.
Only have had one problem (which was USER induced) but that was resolved with very little effort.
I've recommended TT to everyone I know.
Just make sure you update often.
What's great about it: ease of use, takes you by the hand and walks you through the process step by step
What's not so great: none that I can think of
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Does a great job on Federal
on February 20, 2014
Posted by: haasr
The ability to import all my mutual fund and 1099's quickly and conveniently is a great asset.
I find it's easier to do my Mn State tax form manually as TurboTax doesn't provide any detail on Additions and Subtractions to my Mn form. Specifically, handling Federal tax-exempt income that is not tax-exempt in Mn is problematic - TT failed to generate one of the forms I needed (M1M).
I find it's easier to do my Mn State tax form manually as TurboTax doesn't provide any detail on Additions and Subtractions to my Mn form. Specifically, handling Federal tax-exempt income that is not tax-exempt in Mn is problematic - TT failed to generate one of the forms I needed (M1M).
What's great about it: Import capability is great
What's not so great: Continue to be dissapointed with Mn State return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Form 8949 Confusion
on February 20, 2014
Posted by: Bergyy
I found the form 8949 related entries more oriented to getting you to buy an upgrade than simplifying entry. First it said it wasn't available on the Deluxe version and therefore required upgrade for a pricy $30. Then later it allowed a simple input of data (my transaction was simple) with no upgrade. After I completed my e-file, the instructions said I had to mail a hard copy of my 8949 which doesn't make much sense to me since it was included in my file. I searched you comments section and found an answer that seemed to concur with my feeling.
What is the official position?
What is the official position?
What's great about it: Generally straight forward and easy to follow
What's not so great: too many requests for upgrade
Written by a customer while visiting turbotax.intuit.com