Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Very pleased with TurboTax
on February 19, 2014
Posted by: capecodkarl
We have used turbotax for over a decade: there's no other way we'd do our taxes, frankly. Very pleased with the ease of use and we appreciate that by using this product we are getting up to the minute tax updates.
What's great about it: Easy step by step directions, many double checks in the process.
What's not so great: I don't particularly like being asked to buy other products (like Amazon gift cards)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 19, 2014
Posted by: Teevus
It seems to get easier every year. Thanks. I like the idea of moving all personal info for this years returns to next year's automatically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax
on February 19, 2014
Posted by: AkTim
Being from Alaska I am a little unique. But, there are a lot of us up here! You folks should find a simplier way for us in Alaska to figure out where and how to plug in the dividend check we get from the state each year. Other than that, quite simple to use even for a computer dummy! Thank you
What's great about it: Quick refund, computer dummy friendly
What's not so great: Uploading updates took 30 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Year 2013
on February 19, 2014
Posted by: Islam71
As usual I found Turbo Tax most beneficial.
What's great about it: Very helpful
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on February 19, 2014
Posted by: Larry1126
Also had a few places where the screen made no sense. On deductions finished step one only, and it then said I had completed 2 of 9 categories -- not right. Had to then choose to visit the medical area on my one. Also screens that made no sense like I could delay paying because my owed amount was less than $200 when it was actually nearly $2000 on federal and near $1000 on state. Again NOT right.
What's great about it: Step by step process as always
What's not so great: Really did not feel this year's version was as good as in the past. There are several places where it skipped steps.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
convenient
on February 19, 2014
Posted by: zrob
I did my federal and state in an hour and a few minutes. easiest way to do my taxes. im 22 and had zero complications i reccommend turbotax to anyone!
What's great about it: easy and quick
What's not so great: nothing really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
help site
on February 19, 2014
Posted by: BECCA43
I had new tax forms for retiring used Help Site 4 times. Had to go back twice for help with one item but found it. Site very fast no down time except if I could have kept that window open when finding the answer would have been better.
What's great about it: had new tax forms for retiring used Help Site 4 times
What's not so great: Had trouble finding one had to ask for Help 2 times on it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Show how IRA contributions can lower tax bill
on February 19, 2014
Posted by: Wildron
Great product. I would have liked it to end with ""If you add XXX to an IRA, you would reduce your tax bill by YYY""
Sometime we have the choice to add some more to an ira but don't know an exact number to cancel out the 'amount owed'.
Sometime we have the choice to add some more to an ira but don't know an exact number to cancel out the 'amount owed'.
What's great about it: Easy step by step
What's not so great: didnt suggest how much to add to ira to offset tax bill
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com