Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on February 18, 2014
Posted by: LeonBinder
Excellent product. Have used it for years.
One con --
When a person uses the standard deduction on the Federal return but itemizes on the State return, a Federal Schedule A doesn't automatically print with the State Return which is required to be attached to the State return when itemizing on the State return. This necessitates having to print a Federal Schedule A manually to attach to the State return. This requires a person to file the State return by mail. If filing the State return electronically in this case, it would be missing the Federal Schedule A. It would be nice to be able to accurately file both returns -- however in this situation only the Federal return can be accurately electronically filed -- the State has to be filed by mail.
When a person uses the standard deduction on the Federal return but itemizes on the State return, a Federal Schedule A doesn't automatically print with the State Return which is required to be attached to the State return when itemizing on the State return. This necessitates having to print a Federal Schedule A manually to attach to the State return. This requires a person to file the State return by mail. If filing the State return electronically in this case, it would be missing the Federal Schedule A. It would be nice to be able to accurately file both returns -- however in this situation only the Federal return can be accurately electronically filed -- the State has to be filed by mail.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great filing!
on February 18, 2014
Posted by: Jomomma1
This is really self-explanatory unless you make a mistake. Those errors can confuse you. You have to read it carefully.
What's great about it: LOVE the cost of Free & filing myself!
What's not so great: Confusing at times when errors occurred.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 18, 2014
Posted by: strizip
I've been using turbotax for many years. Generally it's been a good product. This year however, there was a glitch. For some reason it would not let me file my New York State return electronically. There was a tax credit on a form that it did not support. So it told me I could not file electronically, even though New York State requires it. It then never led me down the correct path to filing the return by mail. Hmmm. Will I use turbotax again? Not sure. Definitely not if they do not fix that glitch.
What's not so great: couldn't file state return electronically because turbotax did not support one form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs Some Work, More Complicated Than Years Past
on February 18, 2014
Posted by: BROWNLUNCHSACK
I've always liked the ease of use of TurboTax, but this year I ran into issues. Entering one of my forms, it somehow kept going back saying there was an error with it and had me verify the info, which I did, but then kept saying it wasn't correct. Eventually, I had to delete the form altogether and then re-enter the exact same data to get it to work. It would have been nice to have it tell me why it rejected my data (I still don't know, it just kept telling me that something was wrong and that I needed to verify it).
I still recommend TurboTax, but as tax rules/laws change, they need to continue to offer better explanations for the novice like me.
What's great about it: Easy to input most data
What's not so great: Can Get Stuck In A Loop
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 18, 2014
Posted by: Deeky
the Con would not let me delete lines on Worksheets to clear the apparent "hang up" that stopped my Review. It showed shaded lines on lines that I had not entered data.
What's great about it: Used for years and alway feel confident of Tirbo's result
What's not so great: This year (2013) I had difficulty getting through the Review because it kept showing incomplete elements on Worksheets.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good to Go
on February 18, 2014
Posted by: Htwo
I have been using Turbotax Deluxe for over ten years now and would not think of have my taxes done any other way.
What's great about it: Accurate, fast, and thorough
What's not so great: Federal W-2 Should have the ability to be inported
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is awsome!!
on February 18, 2014
Posted by: Mayki
The simplicity of the program makes it easy to understand, also the mistakes that I did the system was able to report my errors.
Thank you Turbotax
What's great about it: Very simple to understand
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable every time
on February 19, 2014
Posted by: TitleGuy
Overall I think TurboTax is the way to go. I have been using it since the 1990's, even before it was called TurboTax. It gets easier every year and I don't have to worry about trying to determine what formulas to use in determining values. Also, I don't have to keep up with the different places to enter data on the worksheets and 1040. All I need to do is answer the questions. Lastly, I appreciate the final review. It has helped me catch those last minute details that I would have otherwise overlooked.
What's great about it: Easy import; Toggle between interview and forms; self-explanatory
What's not so great: Wordy questions; help topic list can be tedious to find specific need
Written by a customer while visiting turbotax.intuit.com