Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Review
on February 18, 2014
Posted by: Bill1967
See Pros above.
What's great about it: The process was efficient and effective.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tops!
on February 18, 2014
Posted by: Joel78
This is a top end program for anyone who wants to do his or her own taxes.
What's great about it: very easy to navigate and extremely thorough, accurate calculations
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
got through quickly
on February 18, 2014
Posted by: Nuss
Since we are both retired, I find that turbotax is pretty much the ideal way to get our tax done and get the most refund. Our tax is not complicated and neither is turbotax.
What's great about it: cincise but complete
What's not so great: didn't auto go back to where I left off
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
An excellent tool to say the least
on February 18, 2014
Posted by: Lisdkid
A wonderful tool and my wife and I will use from now on. Definitely saves usage and cost of an accounting firm each year.
What's great about it: Ease of usage because of the outline of each step
What's not so great: Easily going back to a particular entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax Prep Overall
on February 18, 2014
Posted by: wheatheart
Turbo Tax should have a place on one of the first screens to list dependents who can be claimed on another's return, ie, in cases where divorced parents alternate years. Not having a place to input this so that it carries to state returns, means some state forms cannot be completed in Turbo Tax. For a Kansas returns, parents can file a Homestead Return even though they cannot claim the child as a Federal dependent in that particular tax year. Thus it prevents them from completing the Homestead Return from being completed in Turbo Tax. The taxpayer has to go online direct to the state webfile site to complete the additional tax returns to get the refund they are eligible for.
What's great about it: Easy to follow screens
What's not so great: Require some knowledge of tax law to avoid missing deductions or knowing what income to include.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes done easy
on February 18, 2014
Posted by: guinessharp04
Overall great software- getting through the bugs was nervewracking
What's great about it: Easy to understand
What's not so great: Technical glitches with software
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 18, 2014
Posted by: Kenxx
No problem until auto file. Rcvd a 124 error w/o indication of the cause. I was able to work around it but felt it should not have occurred.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty straight forward!
on February 18, 2014
Posted by: Bigedmustafa1
I have used Turbo Tax for years. Always fast and easy...
However in the event you have an "error" on a form...it can be difficult to tell exactly what the correction is.
However in the event you have an "error" on a form...it can be difficult to tell exactly what the correction is.
What's great about it: Fast and Easy..
What's not so great: Errors can be hard to decipher!
Written by a customer while visiting turbotax.intuit.com