Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Comprehensive
on February 17, 2014
Posted by: YannaR
I've been using Turbo Tax for over 5 years, love the simple instructions and explanations.
What's great about it: easy to use
What's not so great: none, loves the step by step simple instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on February 17, 2014
Posted by: tread
This was so smooth and effortless. The software anticipates everything you need and answers questions before you even know you had one. Great product.
What's great about it: Very intuitive, very easy, very complete
What's not so great: I can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as Usual
on February 17, 2014
Posted by: slee1975
Excellent programs to use for the whole family been using it now for several years always the best choice.
What's great about it: Easy to use self explanatory
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on February 17, 2014
Posted by: scubaDon
WHy can turbo tax not bring you to the next section when I finish instead of scrolling through entire list.. This bothers me every year. mostly I think they have gotten better at speeding you through sectons that do not need your attention, but give you a chance to make sure
What's great about it: worked me through step by step very helpful
What's not so great: I do NOT like that every time I finsih a section I have to scroll through the ENTIRE LIST to finish
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on February 17, 2014
Posted by: jmstimpson
I've been using Turbo Tax for more than 15 years and it's the best tax tool ever.
What's great about it: The reviews of all Tax Areas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
"This Person" Dead or Alive Confusion
on February 17, 2014
Posted by: Daybreak
I have used TurboTax for many years, and most of the time things go well (except, of course, for the year that we entered Federal health insurance twice and had to do an amended return, which cost us money, but anyway...).
This year in one of the Federal sections, the software is trying to determine "how old This Person would be if still alive." This came up while I was working on my mother's return. She is very much alive; otherwise, I would have indicated her demise where the "did this person die this year" question was asked.
My comment is that the "would be if still alive" question poses some confusion. Is this even an issue when the filer is obviously alive? Maybe I missed something somewhere, but it just came across as confusing.
What's great about it: Overall, a great product
What's not so great: See review below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making it so easy!
on February 17, 2014
Posted by: TJR1912
Our experience has been great as it has since 2007
What's great about it: How easy it was with selling our home this year.
What's not so great: Nothing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ka-ching! Ka-ching!
on February 17, 2014
Posted by: GoodTimes2012
This is my second year with TurboTax and I love it more the second time around! I used to hate doing my taxes, now every year it is now a fun experience!
What's great about it: Easy to use. Good explanations where extra help is needed.
What's not so great: Federal e-file was free, where I had to pay to e-file my state return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com