Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Big Help
on February 17, 2014
Posted by: MadHun22
Starting off with carry over of prior year information saves a great deal of time. The import features, especially knowing what institutions I had last year cuts down on thinking process.
My gripe is with State forms of e-file should be part of the price and the Health form, the biggest amount of clicks, should be carried over for ease. A little confusing on Health form when wife is on as a dependent (I found a 2nd subscriber box).
What's great about it: Love the import, especially with financial institution of int-div; showing the prior year info triggered forms to find.
What's not so great: Would think my State health form could be carried over from prior year; State filing should be part of price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to insure my return is correct!
on February 17, 2014
Posted by: golfgirl827
Love it that info is transferred from year to year - helps avoid unnecessary errors.
What's great about it: Easy to follow - great directions!
What's not so great: Cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better all the time
on February 17, 2014
Posted by: DanStein
One entry stands out in my mind - Medical Expenses. I spent a little time on this wondering whether I should break out the calculator and try to add up my expenses, but as I read on, I got "the rest of the story" - my medical expenses would need to exceed a percentage of my adjusted gross income. If I had read this fact first, I wouldn't have pursued the issue.
The lesson - tell us enough up front for us to decide whether an entry is worth pursuing. In other words, help us to eliminate entries quickly and not waste time.
I do believe TurboTax has gotten better about this over the last few years, but the above example shows there's still room for improvement.
What's great about it: Easier this year with fewer ambiguous entries
What's not so great: Still needs to tell me early whether an entry applies to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on February 17, 2014
Posted by: spenditwisely
Thanks for providing a simple, easy to use format.
What's great about it: simple,e asy to understand questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
HSA troublesome
on February 17, 2014
Posted by: Moffitt
HSA is confusing if wife and husband both have one. Seems to always give me a problem in this area. Get statements in May and January not sure where to put them on Turbo Tax. Keeps popping up box on amounts to put in. Don't get a good feeling when putting this information in. Can this area be made user friendly some how.
What's great about it: Easy to follow through
What's not so great: HSA gave me a fix 2nd year in a row.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 17, 2014
Posted by: jway
Love this product. VERY user friendly. Yields great piece of mind!
What's great about it: easy to use, step by step guidance
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 17, 2014
Posted by: Stitch102
Fast, efficient, easy to use from start to finish.
What's great about it: Accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on February 17, 2014
Posted by: wags2789
This is why I use year after year
What's great about it: easy to follow, thorough
Written by a customer while visiting turbotax.intuit.com