Customer reviews from De'Longhi
De'Longhi - Dragon4 1,500-Watt Electric Heater - Ice White
Average customer rating
4.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
31
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
43 out of
46)
Customer Reviews for De'Longhi - Dragon4 1,500-Watt Electric Heater - Ice White
Posted by: GeneD
Verified Purchase:Yes
Great product, very reliable and lasts forever. Definitely would buy again.
Written by a customer while visiting De'Longhi
Posted by: BobF
Verified Purchase:Yes
I work from home and got tired of being cold in my home office. I am pretty happy with the purchase. The product seems like it is well built and will last a while. My gas bills are high, and I am getting solar panels soon, so getting an energy efficient space heater should work well.
I was not initially very happy about the thermostat setting as it has no temperature settings. But once you find a good temperature you just leave it at that setting.
Also was not sure about the timer, as I did not want this on during the weekend. It is a 24 hour timer. If I unplugged it I would have to reset it every time, and it is not the easiest to read. I solved this by simply turning the thermostat down to the lowest setting on Friday, and then turning it back up Sunday night. I put some tape on the thermostat knob to remind myself where the setting should be.
So overall I am pretty happy.
I was not initially very happy about the thermostat setting as it has no temperature settings. But once you find a good temperature you just leave it at that setting.
Also was not sure about the timer, as I did not want this on during the weekend. It is a 24 hour timer. If I unplugged it I would have to reset it every time, and it is not the easiest to read. I solved this by simply turning the thermostat down to the lowest setting on Friday, and then turning it back up Sunday night. I put some tape on the thermostat knob to remind myself where the setting should be.
So overall I am pretty happy.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: DMSMN
Verified Purchase:Yes
Heats well but timer already stopped working properly
Response from De'LonghiBy JM, CST, January 4, 2023
Hello, sorry to hear that the timer for your Dragon4 Programmable Portable Radiator Heater has stopped working. We would love to troubleshoot this with you and improve your overall experience with us. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Posted by: Dr Lyn
Verified Purchase:Yes
Too easy to fall over - tried to find a receipt and couldn't find one - called Delonghi to track down my purchase and they found no evidence based on name, email, address, etc. Ridiculous.
No, I would not recommend this to a friend.
Response from De'LonghiBy RJF, Customer Care, January 13, 2023
Hello Dr.Lyn,
Thank you for leaving your comment. We truly apologize to hear your Dragon4 Portable Radiator Heater was easy to fall over and we also regret to hear when you called De'Longhi we couldn't find your purchase. We want to resolve this issue by offering a few options we have, at your earliest convenience please reach out to our Customer Care Team M-F 9am to 8pm at 800-322-3848. We look forward to speaking with you soon. Thank you.
Thank you for leaving your comment. We truly apologize to hear your Dragon4 Portable Radiator Heater was easy to fall over and we also regret to hear when you called De'Longhi we couldn't find your purchase. We want to resolve this issue by offering a few options we have, at your earliest convenience please reach out to our Customer Care Team M-F 9am to 8pm at 800-322-3848. We look forward to speaking with you soon. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
4
One issue?
on December 28, 2022
Posted by: bb NH
Set the POWER to the lowest setting which is MIN. I turn down the thermostat to the lowest number which I believe is ONE. As I turn the setting to ONE, all of a sudden both the MIN and the MED power indicators are illuminated. I also hear a click, indicating that the Med power is now also engaged. Why would MED turn ON when I just turned dialed in the lowest possible setting?
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Mike B
Verified Purchase:Yes
Over 10 days in a row below zero- my new heater kept our always chilly guest roam nice and toasty.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: FatTony
Verified Purchase:Yes
Very happy with this products performance and appearance. It makes a very noticeable difference in my large open living room.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Babs Front Range
Verified Purchase:Yes
Wonderful supplemental heat without noise! Two of our bedrooms stay very cold all winter. I bought two of these heaters to make them more comfortable. The work beautifully! They provide safe, silent reliable heat.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi