Customer reviews from philips.com
Philips Norelco - Multigroom Pro Grooming Kit - Black/Silver
Average customer rating
4.1
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
65
4 Stars
37
3 Stars
13
2 Stars
6
1 Star
7
83%of customers recommend this product.
(
104 out of
125)
Customer Reviews for Philips Norelco - Multigroom Pro Grooming Kit - Black/Silver
Customer Rating
2
loved it.... until it broke!
on July 4, 2013
Posted by: rocky3
Gender:Male
This was the best one I've ever owned, then one day I started having trouble with the on/off switch. It wouldn't turn off, so I let it's battery run out. When I tried to use it with the a/c cord, it wouldn't work. I also tried to charge it up again. It still wouldn't work. It remindes me of that old saying: "It was nice,.....while it lasted."
Pros: very easy to use
Cons: it broke inside of a year
No, I would not recommend this to a friend.
Response from philips.comBy RK, Philips WebCare Team, September 2, 2013
Hello,
Thankyou for bringing this to our attention.
We would like to inform you that your Philips Norelco Multigroom Grooming kit has a 2-year worldwide guarantee. We request you to kindly contact our Philips Consumer Care on 1-800-243-3050
or you may also visit the link given below to have a live chat with our consumer care representative.
http://www.support.philips.com/support/contact/contact_page.jsp;jsessionid=7F51AF61F95FDD0DEEFC83BD00C2A407.app107-drp2?userLanguage=en&userCountry=us&_requestid=339040
Thankyou for bringing this to our attention.
We would like to inform you that your Philips Norelco Multigroom Grooming kit has a 2-year worldwide guarantee. We request you to kindly contact our Philips Consumer Care on 1-800-243-3050
or you may also visit the link given below to have a live chat with our consumer care representative.
http://www.support.philips.com/support/contact/contact_page.jsp;jsessionid=7F51AF61F95FDD0DEEFC83BD00C2A407.app107-drp2?userLanguage=en&userCountry=us&_requestid=339040
Written by a customer while visiting philips.com
Customer Rating
3
Rock solid battery power
on March 15, 2012
Posted by: Sanjeeve
Gender:Male
I was previously using G370 that is still fine except the battery power, so i purchased this. This one is charges in an hour rather than 10 hours like G370 and last long for almost a month with weekly thrice usage.
The problem in the beard setting is that it in 2MM (shortest beard setting) its not that giving the stubble beard. If i remove the beard comb then its result in more close trimming of beard. So really in need of something like 1MM mode.
Pros: strong battery and motor, universal charger
Cons: 1mm beard trimming is not availbale, little slippery to hold sometimes.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ChanaM
Gender:Male
Verified Purchase:Yes
The multiple blades and guides on this product make it easy to trim beards, mustaches, and even the hair on your head.
Pros: multiple attachments for multiple uses
Cons: earlier models were larger and easier to hold.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BobS01
Gender:Male
Verified Purchase:Yes
A narrower trimmer head for moustaches and sideburns would have been nice, and earned a 5th star.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Golfer69
Verified Purchase:Yes
I can't use it to beard to a certain height. It's all or nothing.
Cons: no adjustment
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Lighter and more compact than previous electric razor.
on September 19, 2012
Posted by: franic
Gender:Male
Verified Purchase:Yes
I really like all of the interchangeable heads for this product. I previously had a separate nose hair trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bagetto
Gender:Male
Verified Purchase:Yes
There are several things that are great about this product. The charge lasts for a long time, and the adaptors make beard trimming a breeze. It's also very quiet during use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: opie
Gender:Male
Verified Purchase:Yes
It does almost everything I would like it to do and probably everything it should do. I tried to use it for my weekly haircut. It doesn't have quite enough power to do that, so I had to revert my trusty corded clippers, but it's been great for everything else. The battery holds a charge for a long time, the multiple heads are great for various trimming tasks.
I would recommend this to a friend!
Written by a customer while visiting philips.com