Customer reviews from maytag.com
Maytag - 4.3 Cu. Ft. 11-Cycle Washer - Granite
Average customer rating
4.6
(901 Reviews)
Rating breakdown 901 reviews
5 Stars
703
4 Stars
133
3 Stars
17
2 Stars
11
1 Star
37
93%of customers recommend this product.
(
823 out of
885)
Customer Reviews for Maytag - 4.3 Cu. Ft. 11-Cycle Washer - Granite
Customer Rating
1
dissappointed
on August 30, 2017
Posted by: mark
from anaheim CA
I bought this washer around 5 years ago, and I've been having problems with it for a few years now but thought they were small problems. I bought Maytag because I thought it was one of the best brands, but I was pretty disappointing in the performance of it. Recently. it has been giving me error codes, and the fix is pricey. I don't think I would recommend this brand.
No, I would not recommend this to a friend.
Response from maytag.comBy maytagbrand, maytagbrand, November 1, 2017
Hello Mark:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email addressMaytag_Reviews@Maytag.com with your Reviewer ID # 106179686, name, phone number, street address, zip code,model & serial number, and date of purchase on the appliance.Thank you
Written by a customer while visiting maytag.com
Customer Rating
1
Garbage
on April 24, 2017
Posted by: Anonymous
from Edmonton Alberta
4 year old machine.Completely dead . Would never recommend a may tag to anyone
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
1
Stpped working. Motor control board error
on May 24, 2017
Posted by: Anonymous
from Livermore
I purchased this washer about three and a half years ago already had to repair it 3 times, now another error is showing about the motor control board. Way too expensive to replace. Now I have to buy a new one, but definitely will not buy Maytag again.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
3
Error code and door locked
on September 30, 2017
Posted by: Becky
from Delphos, ohio
I have had this washer and dryer set for several years. Tonight I had a load that was done washing and a code was displaying "e02 f06". And the door locked is displayed. The door is locked. We can not get it to open. From what I have been reading from other reviewers it may be the control panel which is very expensive to fix. Of course it would happen the night before we are leaving on vacation. Beyond frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
1
Disappointed
on May 14, 2018
Posted by: hchawkinsiii
from Goddard, KS
Gender:Male
I am having the same issues as a lot of other reviewers. Getting the E01 F09 code. Replaced the pump. Worked for a couple of weeks then get the same code. I can hear the pump running and the drain isn't clogged. There isn't anything in the washer and it still won't run a cycle (not even the clean the washer cycle). I don't want to spend the money to replace anything else since it will be as much as buying a new one. I thought I could trust the Maytag brand but it turns out that I was wrong.
No, I would not recommend this to a friend.
Response from maytag.comBy Turnep3, Social Care , May 15, 2018
Thank you for your review,
We would like to inquire further about your review with you. Please respond back to this email address, Maytag_Reviews@Maytag.com with your name, Review ID number (206952844), phone number, street address and model/serial. We look forward to your reply.
Thank you,
Patrick
Maytag ® Social Care
We would like to inquire further about your review with you. Please respond back to this email address, Maytag_Reviews@Maytag.com with your name, Review ID number (206952844), phone number, street address and model/serial. We look forward to your reply.
Thank you,
Patrick
Maytag ® Social Care
Written by a customer while visiting maytag.com
Customer Rating
1
Very Disappointed - Seems Common Issues are Apparent
on May 16, 2017
Posted by: BrokenDownMaytag
from Illinois
We have had this Washer since since 2012... Only 5 years old and now have huge repair bills. First error code was for the MCU. The tech ordered and replaced ($375), to find out that we now had an error code pointing to the CCU, so ordered and replaced ($200)... guess what now we are getting an error code indicating that the display controller is also bad.... so at $600 parts and labor we still have a very large paper weight. Not impressed Maytag. Going to attempt to return all of the electronics H/W and purchase a new machine.... Likely not going to be a Maytag. After reading other reviews, this seems like a common theme for many that have this Washer....
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
2
Bought thinking we would have for a long time
on May 13, 2017
Posted by: DefeatedServiceMember
from Wilmington, NC
We bought our Maxima washer and matching dryer 5 years ago. We repair one issue on this washer and seem to have another one too soon after. We now feel the motor is no longer working. The money we spent to purchase and repair this machine has been more than we ever expected and now will have to buy another washer.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
1
Don't expect to get more than 6 years out of this
on November 5, 2018
Posted by: jan66
from Charlotte, NC
Gender:Female
My washer died today. It gave a F06 E02 code and the repairman was unable to come up with a good answer why it was doing this. I used this machine a lot, but took good care of it: wiped the rubber seal down after every wash, left the door open when not in use, ran the Afresh cleaning cycle once a month yet still had to occasionally pull back the rubber seal and wipe with a rag dipped in Clorox. The soap dispenser area was also prone to mold. I felt like my clothes were cleaner than with my former top-loading Maytag, but am disappointed that 6 years is all you can get with this machine. I bought a Maytag refrigerator and the ice maker broke within the first 3 mos. I can't buy any more Maytags.
No, I would not recommend this to a friend.
Response from maytag.comBy tuckesr, Social Care, November 6, 2018
At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at Maytag_Reviews@Maytag.com
Thank you for your review
Thank you for your review
Written by a customer while visiting maytag.com