Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4.1
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
93
4 Stars
37
3 Stars
14
2 Stars
11
1 Star
11
80%of customers recommend this product.
(
115 out of
144)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
5
MFC9970CDW
on December 26, 2012
Posted by: kaykay
from Texas
I love this machine. Easy to use and easy to set up.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
better than expexted
on October 16, 2011
Posted by: adelwies
from Fond du Lac, WI
Very easy setup and instalation, easy to install on wirless network. Machine works great. Reviews of paper curl are some what accurate but not a problem for my use, also makes it easier to remove paper from machine. Fast, easy to use, and sharp, clear prints.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very Versitle Printer
on December 24, 2012
Posted by: brokerbrent
from Eugene Oregon
Great all in one laser printer. The only problem I have is color issues since I used cheap off brand laser toner. ONLY USE BROTHER OEM TONER.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
All in one printer
on December 24, 2012
Posted by: Lipmanjo
from Boynton Beach, Florida
Print quality if very good. Best feature is the duplexing both scanning and printing
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Most reliable printer
on December 24, 2012
Posted by: Superjuan
from Bay Shore, NY
This is indeed, the most reliable printer I have ever owned. I have purchased many good professional printers, but Brother printers are superior.
I have also gone for repair training for several printer Manufactures including Brother's, and I know how well built their printers are.
What else can I say. I highly recommend them.
When I need another one: "I'LL BE BACK."
When I need another one: "I'LL BE BACK."
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Buy With Care
on January 16, 2014
Posted by: Gerald
from Richardson TX
Machine is extremely fast for black printing. It is terrible for color photos.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Probably the WORST purchase ever!
on June 25, 2014
Posted by: Pegi
from Hoiston, TX
Made of flimsy material.
Stops for no reason requiring frequent reboot of printer and computer.
Very slow, never near advertised printing time.
Calling customer service usually advising deleting info and reinstall.
Recent software update caused major issues with scanner feature.
Would never ever pitch see a Brother product again.
Stops for no reason requiring frequent reboot of printer and computer.
Very slow, never near advertised printing time.
Calling customer service usually advising deleting info and reinstall.
Recent software update caused major issues with scanner feature.
Would never ever pitch see a Brother product again.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good unit when it works
on July 22, 2014
Posted by: Slydell
from Columbus, OH
The black & white and color printing seems to work well almost all of the time. It is the strength of this unit. Copying also works well as long as you are not using the automatic feeder to do duplex copying. It has a difficult time either lining the page up with the scanner or determining the proper size. Anything larger than 8X11 is often cropped. The same holds true for scanning and faxing. It is better when only doing a single side. I've had to take some documents to work in order to get them scanned properly. The biggest issue I've had is scanning to my PC or my laptop. It often loses the connection and I had to reboot or mess with setting for it to find them again. I called Brother one time about it. They couldn't fixed it and blamed it on my router. I fixed the problem by turning of the printers WAN and then turning it back on. Overall we are happy with the unit because printing and single sided operations are our primary usage.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com