Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4.1
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
93
4 Stars
37
3 Stars
14
2 Stars
11
1 Star
11
80%of customers recommend this product.
(
115 out of
144)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
2
Will NOT Print
on November 5, 2022
Posted by: Hammer 432
from Northern Virginia
I replaced the yellow toner cartridge but, the machine still says to replace the yellow toner cartridge
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, November 7, 2022
We understand you're experiencing replace toner issues with your Brother MFC9970CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love this unit for over 10 years
on November 14, 2022
Posted by: Dolf
from Los Angeles
Have had this unit for 10 years+. Love it. Drivers could be a little better... God forbid it dies one day. I would have to try to find a good one again. Have had many HP's and epson but they all are horible. Dont even think about inkjets....
Brother...can u plz optimize drivers for WIN11 ? THNX
Written by a customer while visiting brother-usa.com
Customer Rating
5
A Workhorse Printer
on February 13, 2023
Posted by: Zeeman
from Airdrie Alberta
Easy to use workhorse. Has all functions if you need them including wireless.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best printer I’ve ever owned
on November 14, 2023
Posted by: Tendi
This is the best purchase I’ve made on printers. It works really well. I have no issues at all. I would strongly recommend this printer to anyone.
Written by a customer while visiting brother-usa.com
Customer Rating
3
a bit disappointed
on November 14, 2023
Posted by: tittuk
It works well but after 6 prints the ink already disfunction so not very please
Response from brother-usa.comBy Brother Customer Service, November 16, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love this printer
on November 14, 2023
Posted by: Shelly S
from Raleigh NC
I love this printer. Was easy to set up. Had a sample toner cartridge in the box. My first laser printer will never go back to ink cartridges. Makes working from home so much easier.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great move to laser.
on November 14, 2023
Posted by: Allan Mountford
from Sable River, Nova Scotia
Easy to set up on network. Very dependable. Best printer I've owned.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Service?????
on November 15, 2023
Posted by: David
Service is not good. I had to put the printer into storage and go biy a printer that is not a Brother.
Response from brother-usa.comBy Brother Customer Service, November 17, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com