Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4.1
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
93
4 Stars
37
3 Stars
14
2 Stars
11
1 Star
11
80%of customers recommend this product.
(
115 out of
144)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
3
good printer
on December 27, 2012
Posted by: PRPOAmanager
from Florida
The printer does good copy & printing in both color and B&W.
My complaints are: (1) it is very noisy and can be hard to talk on the phone when printing. (2) the messages for preparing to change the ink are irritating. They start displaying on the screen and computer a month before the ink runs out.
My complaints are: (1) it is very noisy and can be hard to talk on the phone when printing. (2) the messages for preparing to change the ink are irritating. They start displaying on the screen and computer a month before the ink runs out.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
good machine
on December 28, 2012
Posted by: freeholdag
from freehold, nj
the brother mfc-9970cdw is a very good machine. best feature for me is printing on both sides automatically. very good printouts. downside is it uses too much toner - and the toner is not cheap. i guess this is the same for all color lasers. scanning is kind of limited, on my other scanner, you could adjust dpi - haven't found that on this one.
i would recommend this machine if you don't care about toner cost, but then again, toner is expensive for all color laser printers.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
not bad but not great
on January 4, 2013
Posted by: 9970allinone
from Scranton PA
The features on this machine are very nice but the execution of some of them is weak. The scanner renders documents that are out of focus. The paper port in the back restricts where I can locate the machine in my office. This means that the machine takes up a lot of space that it wouldn't have to take up if the port was located somewhere else. Unless I use the port in the back, the machine squishes envelopes and they look horrible. The instruction manual is poor so my attempts at setting up the fax machine have been frustrating and baffling. The color is not correct; not even close to what it should be and so dark its hard to make out images. Brother's fix was to reload all of the drivers but that didn't work. The good points are that it offers a lot of features inexpensively, it makes very clear copies quickly, it prints well (except for the color being off) and its compact.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Great work printer.
on January 7, 2013
Posted by: MSEBEK
from TEMPLE, TX
This is an AWESOME business/work printer. Fast, crisp, and quality printing.
The only poor quality of this printer is for photos. It is awful when it comes to printing on photo paper. Pictures come out smudged and to color of people's skin tones is way off. I had to resort to printing pictures on plain paper until I went out and bought a separate photo printer.
This printer also eats toner. I use WAY more toner with this printer than expected. Even on the economy printing mode.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother MFC-9970CDW
on May 31, 2013
Posted by: Nick6263
from US
Wireless printing & scanning connectivity problems are the only issue I've encountered so far. Due to the fact I'm an IT professional, I had no problem remediating. The average user may require an IT friend's help.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Unit
on June 5, 2013
Posted by: Roys44
from San Diego, CA
This is an easy to use printer, copier, fax, and scanner. My main complaint would be that the photo and graphic quality varies when printing. Sometimes it's very good, other times not so much. I bought this after buying a Brother black and white laser printer that I was impressed with. I would have no problem recommending the Brother MFC-9970CDW.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Office MVP
on July 18, 2013
Posted by: Poqcatfac
from Hampton Roads, Virginia
The 9970CDW is a valuable component of our office. Exceptional value for duplex printing, scanning and faxing at good speeds. Supplies are readily available. Durable and reliable. Best multi-function device I've ever used.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it!
on August 13, 2013
Posted by: SLC4LBC
from Lathrop, CA
I am very happy with my new color all-in-one wireless machine. We had quick delivery, easy set-up, and no complaints about it at all. Thank you Brother for making a great unit.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com