Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7
(2,484 Reviews)
Rating breakdown 2,484 reviews
5 Stars
1,972
4 Stars
415
3 Stars
57
2 Stars
20
1 Star
20
97%of customers recommend this product.
(
2,362 out of
2,442)
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
4
Jury still out on the Note 3
on March 29, 2014
Posted by: AppleGuy
from Orlando, Florida
Expertise:Expert
This is my first Samsung device. I'm a hardcore Apple guy so I bought the Note 3 to try it out. There are features of this phone that aren't as good as the iPhone and vice versa. Right now I still like them both equally. I'm still not sure the Note 3 is as user friendly as the iPhone but it's growing on me. I do agree with a lot of the other reviews about too much Bloatware. I still have a few days left to keep trying it out and if it doesn't get better I'll return it.
Pros: Bright display, Realistic color, Lightweight
Cons: not as user friendly, not enough accessories, too many to mention here
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 22, 2014
Posted by: UFC1981
The Galaxy Note 3 is by far the best phone I've bought and it has great battery life. I'm glad I bought this phone instead of the iPhone. Can't wait for the Note 4 to come out!!!
Pros: Durable, has great battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Phone
on April 22, 2014
Posted by: note3user24
I love my Note 3. I had been looking at it for a while and when I decided to buy it I was very happy. I have only had it a few months but I would not go back to the littler phone I had before. I love that I can see on the screen what I am doing and I am not hitting wrong buttons on my screen. I love my note 3. The only problem I have had is with the charging cable. It quit working not sure why but I have made due for now.
Pros: Bright display, Lightweight, screen size
Cons: charger cable quit working
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 24, 2014
Posted by: SAmAnnon
Expertise:Expert
I have the Note 3 had it since it was released last year. All the power and features you could want. I do have a couple of issues with it. Some times it won't rotate that can get annoying and sometimes it will rotate the wrong way. Sometimes I have to reboot to resolve it. But most htings work well. I don't use alot of the extra stuff like smart scroll won't work with glasses anyway but that stuff can be turned off with no problem.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Get One - It's a decision you won't regret
on April 28, 2014
Posted by: cowboysfan1987
from Dallas, TX, USA
Expertise:Expert
I've had my Note 3 for about 6 months and could not be happier with it. I upgraded from the Galaxy S III because, as a bigger guy, I wanted a bigger phone. What I ended up with was so much more. I was astonished at the increase in battery life in the Note 3 over the S III. The phone doesn't "feel" as big as it is. It's actually very light for it's size as well.
Pros: Bright display, Lightweight, battery life
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Mynewphone
on May 3, 2014
Posted by: SN3TrueLove
from Texas
Expertise:Intermediate
I am not a tech person, I like style. This phone has both. Cons are the speaker is way too small for any real sound to come through, you will need an external speaker for that. There are way too many apps that I don't use on this phone. Please give consumers the ability to delete. Battery does not last as long as listed in specs.
Connectivity is awesome, the SPen is great, too. I haven't had it long enough to explore all of the options, but I can't wait.
Connectivity is awesome, the SPen is great, too. I haven't had it long enough to explore all of the options, but I can't wait.
Pros: Bright display, Realistic color, Lightweight, connectivity is awesome!
Cons: too many useless apps, tiny speaker low quality sound, low life battery, needs a bigger selection of wallpaper etc
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great, Fantastic, Outstanding but for ONE BIG THING!
on May 6, 2014
Posted by: DisappointedDaniel
from Michigan, USA
Expertise:Intermediate
If you want a large screen phablet that is fast, great looking, will run circles around the competition, facilitates making your daily routines easier and more efficient with access to email, calendars, text messaging, a stylus that makes tapping those small keys much easier, then the Note 3 is for you!
If you want a device that has a dedicated function to "keep you in the loop" with the latest news, what your facebook friends are up to, what your twitter followers are talking about, or what pictures your instagram contacts have uploaded in the past couple of minutes with a simple push of a button or "swipe up" on the screen, then the Note 3 is for you!
However, if all you want or need is a device that does all of the first part, but can do without a centralized app that takes your facebook, twitter, instagram, latest news, and any other "social media" or newsfeeds you configure constantly "in your face" at inopportune times, then look elsewhere. After only 5 days of use, I had my fill of "My Magazine" and Samsung's notion of the Next Big Thing!. For me, that one miscue by Samsung has soured me completely on their product line.
The Note 3 (and from what I understand the S5) are configured by Samsung so that if your phone is on the home screen and you either push the home button or simply swipe up on the display, there is My Magazine! It seemed like I was constantly opening this app by mistake and had to constantly close it out before I could use MY phone for anything. You can disable the Home Button function within the My Magazine app, but only after accepting the terms and conditions of the app which gives it permission to "do it's thing". Currently, there is no way to disable the "swipe up" on the Home screen that opens the app up at the most inopportune times.
If that isn't bad enough, Samsung for some reason that escapes me, has decided that as the OWNER of the phone, I cannot disable, turn off, or uninstall either My Magazine or Flipboard! It is embedded in the software so that you cannot turn it off. If these were "critical" apps, I could understand that limitiation but since when is "social media" critical? Sorry Samsung, but there are some of us that could really care less about such things and want a phablet that meets our "business needs" above all else. I have now reverted back to my Note 2, which is also a great device and was the main reason I even considered the Note 3.
So unless Samsung can find a way to go back to their roots, and enable a Note 3 owner a way to disable, uninstall, or "turn off" those "non critical" apps like I can in the Note 2 that not only extends my battery life, but preserves my limited data for other important things like email, then I for one will sadly have to look elsewhere for my "Next Big Thing" because the Note 3 is not it for me.
Pros: Bright display, Lightweight
Cons: my magazine, flipboard
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Note I I Upgrade
on May 6, 2014
Posted by: TechGeek21
from Greenville, SC
Expertise:Intermediate
The Note 3 is a fantastic upgrade. The display is phenomenal, size is perfect, thin light yet still has
a sturdy premium feel. So far much faster than the Note 2. My only cons for the device is I feel the S Pen is almost to thin and buffering issues with YouTube streams, beyond that very happy I upgraded.
a sturdy premium feel. So far much faster than the Note 2. My only cons for the device is I feel the S Pen is almost to thin and buffering issues with YouTube streams, beyond that very happy I upgraded.
Pros: Bright display, Realistic color, Lightweight, speed camera and the new back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US