Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7
(2,484 Reviews)
Rating breakdown 2,484 reviews
5 Stars
1,972
4 Stars
415
3 Stars
57
2 Stars
20
1 Star
20
97%of customers recommend this product.
(
2,362 out of
2,442)
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
5
Galaxy Note 3
on May 20, 2014
Posted by: MRCIII
from Chicago, IL
Expertise:Intermediate
Great phone! Or should I say "mini tablet" I use this more for business than personal use but has so many great functions ~ I have other Samsung products ( tv's - wireless printers, blue ray,) can't believe how easy it was to connect to them all - yes I can print attachments from my phone without opening my laptop! Such a time saver when working from home.
One of my other favorites is being able to share the pictures from my phone directly on our Samsung Smart TV with just a touch if a button...fantastic phone! would highly recommend!
Pros: Bright display, Durable, Realistic color, connectable to other samsung devices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lost features and controls installing most recient update to phone
on May 21, 2014
Posted by: AJPHX
I just updated the Galley 3 and now find that I lost features such as Voice Mail and Verizon tech support said to wait until the next release. How do i know the next release will be without errors?
They told me i could not go back to the release I left.
They told me i could not go back to the release I left.
Cons: Did not meet expectations, bugs in maintenance updates
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
great design
on May 22, 2014
Posted by: pagetile
from Florida
Expertise:Intermediate
Needs longer battery life ! And also could built more sturdy for the youth .
Pros: Bright display
Cons: Not high def
I would recommend this to a friend!
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Note 3
on May 27, 2014
Posted by: Jarmoone
Expertise:Intermediate
Love my note 3 and easy mode feature used to get acclimated
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S Pen
on June 6, 2014
Posted by: katastrophe
from tulsa, ok
Expertise:Beginner
The S Pen is my absolute favorite feature it is great and convenient and fun
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Smart Device
on June 9, 2014
Posted by: kimo1
from Alexandria, Alexandria Governorate, Egypt
i love this device very much and it expends by awesome external shape and features and processor and all things thanks for samsung for these awesome smart devices.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Phone would be fine if Samsung would look at the OS update
on July 14, 2014
Posted by: KKMoran
from US
Expertise:Intermediate
This phone was a great phone until the OS update to KitKat 4.4.2
The issues began the very day I installed 4.4.2, the screen kept freezing when I tried to just turn it on and use the phone. A friend suggested I clear out my photos and stuff (I don't use an SD card). I did that, and it let up a little bit. So I deleted all of the apps I didn't absolutely need, which was most of them. I installed them back one each day, making sure it wasn't any app causing the problem. As I racked up more photos, it became more frequent. So I just didn't keep photos on the phone.
After a few weeks and a few mysteries in communication, I realized that most of my texts were not reaching my friends, nor were their texts reaching me. Phone calls weren't going to voicemail. Photos were all of a sudden very blurry, as the shutter was staying open longer with very slow writing to the hard drive. The phone would get very hot at random times, when I was using it and when I wasn't. And after 2 weeks, that's when I noticed the battery needed to be recharged daily... then, big surprise, my charger was no longer recognized and the phone wouldn't charge... and then died.
Messages and calls not going through, though, well, that's no longer a phone, and I'm paying for nothing.
Samsung, I hope you are working on this and looking to find a way to work with Google and the cell phone carriers to fix this, otherwise, I'll not be recommending to anyone I know to purchase any Samsung products. A lot of people come to me for advice on that kind of cell phones to buy, and for now, I can't suggest your products.
Pros: Built-in speakers, Bright display, Lightweight
Cons: updates have ruined phone
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Galaxy note 3 battery Charging Error
on August 22, 2014
Posted by: Wowuor
from Naperville, IL, USA
Expertise:Expert
I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried charging it at the store and got the same message. I was given another phone, I still get the same error with the new phone.
https://community.verizonwireless.com/thread/826889?start=0&tstart=0
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US