Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7 out of 5
4.7
(2,484 Reviews)
Open Ratings Snapshot
Rating breakdown 2,484 reviews
5 Stars
1,972
4 Stars
415
3 Stars
57
2 Stars
20
1 Star
20
97%of customers recommend this product. 
(
2,362 out of 2,442
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
1 out of 5
1
To big, to slow
on July 20, 2014
Posted by: Randy9110
from South Bend Indiana
Expertise:Expert
Not what I expected, my S3 was as fast and easier to use. I have had to replace this phone twice. I will never buy another Samsung product! FYI there Washer and dryer units are horrible! TV lasted 3 years. Samsung products are junk.
Pros: none
Cons: Poor quality, Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone and Clock keep crashing
on November 25, 2013
Posted by: LeMagnfique
from Los Angeles, CA
Expertise:Intermediate
The phone and contacts applications keep crashing, preventing me from making calls or sometimes hanging up when I'm in them.
Also, the clock application has crashed on numerous occasions just as the alarm is supposed to sound.
Phone is a great idea and the hardware in this should handle those basic applications seamlessly. Sounds like its a software issue.
Pros: Bright display, Lightweight
Cons: phone/clock app crashes
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever heard
on December 9, 2013
Posted by: SAMSUNGROCKS6779
from HOLLISTER, CALIFORNIA
Expertise:Expert
I heard that this phone is the best one out on the market!!!I would kill for one!!
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great phone for work
on May 19, 2014
Posted by: chachuudah
from Florida, USA
Expertise:Intermediate
if you run a business then this is the phone for you. WOW!!! so much power and potential packed into one great devise. the S pen has so many awesome features. I don't think I will ever be able to use them all. absolutely love it. the camera could use some fine tuning but over all great pix.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, functionality, multi tasking
Cons: Too big, camera needs tuning
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!
on June 2, 2014
Posted by: MaggyLou
from Rockford, IL, USA
Expertise:Expert
Its big, quick, very smart, battery never go low and I use it all day long. Its just an awesome phone.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung rarely disappoints
on February 23, 2014
Posted by: ourneon
from Los Angeles, CA
Expertise:Expert
I have gone back and forth between that other major smart phone, and those produced in the Galaxy Series. The Note 3 is my sixth Samsung phone and it impresses me daily.
Pros: Bright display, Realistic color
Cons: could use another gb ram
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Screen, Battery Life slightly poor...
on March 2, 2014
Posted by: BenAam
Thin, Sleek Design. Lightweight.
Need to be careful (if you don't have a case..) can Slip out of your Hand easily
Pros: Bright display, Lightweight
Cons: battery life slughtly on low side slips from hand
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lightspeed performance and beauty
on March 13, 2014
Posted by: Yeghi
from Southern California
Expertise:Expert
Excellent performance and speed, great screen resolution, amazing camera, Pictures and Video and beautiful design.
I marked "Features" one star less than excellent since I like to see an easy transition tool accessing different apps and data while on the phone.
By "Value" I'm looking at the cost which can always improve, however "Value" in sense of technology and performance is as marked, excellent.
I found myself using my computer and Laptop much less now days. Most day to day tasks, emails, calendars, communications, are via my Galaxy Note 3. I do use computers if there is a complex project analysis, documentations review, etc.
Even using my Galaxy to take notes or record conversations, meetings, etc.
Battery: I need to charge my Galaxy at least once within two days if not sooner.
Love mine, its a great product
A Foot Note:
Samsung produces some high quality products. However, for it to become an industry leader they need to incorporate a bit of imagination and creativity of their own instead of matching the existing quality products in the market. Such a great company, but what have you done that is different? Leap forward? Potential for greatness may be passing unnoticed.......
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, blazing fast performance, easy bluetooth connection process
Cons: uneasy access to other apps while on the phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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