Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7 out of 5
4.7
(2,484 Reviews)
Open Ratings Snapshot
Rating breakdown 2,484 reviews
5 Stars
1,972
4 Stars
415
3 Stars
57
2 Stars
20
1 Star
20
97%of customers recommend this product. 
(
2,362 out of 2,442
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
4 out of 5
4
Okay phone, clearly only designed to last a couple years
on November 18, 2015
Posted by: papillonkitten
Expertise:Intermediate
I've been pretty happy with this phone, but the battery life is pretty poor. I've had to for roughly two years, and it won't hold the new updates. I tried adding an 8g card, but it refuses to use this for storage for anything except pictures (and fills up the phone first). It's rather unfortunate, but I'll have to "upgrade" soon, since I can no longer install new apps or update anything. I was really hoping this phone would last a little longer. The battery life started out great, but I don't think it was made to handle the newer operating system updates. Overall, the phone is fine, and the stylus is pretty useful, but I do hope they'll fix some of these things in future versions.
Pros: Bright display, stylus
Cons: Did not meet expectations, battery life, storage useage
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Investment I've ever made I've owned many.
on November 18, 2015
Posted by: Spc5jacks56
from Cottage Hills, IL, USA
Expertise:Intermediate
This is the investment I've ever made. And rugged!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
good phone
on November 19, 2015
Posted by: cervantes03
from concord ca
Expertise:Intermediate
i have around 5 years used samsung phones never i have a bad expiences with this phones all the time its good products very recomended
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Two generations behind and still a powerhouse!
on November 21, 2015
Posted by: KofSurp
Expertise:Expert
I can't believe of all days I get an email to review this phone. I wouldn't have a single bad thing to say except that just 30 minutes ago my son broke my stylus which is the only reason I'm not rating this phone 5 Stars across the board. The stylus should be made if metal and not plastic.
My phone has an impressive 32GB internal storage and 32GB micro SD removable storage. The stylus features are great. Assuming you have a stylus, you can easily create handwritten notes from the lock screen or by pressing the button on the side of the stylus while close to the screen to bring up a few other options. It is pressure sensitive which is a dream when drawing! I never seem to run out of memory, even when I try to put it to the test. I couldn't be more pleased with a phone.
Cons: stylus broke fairly quickly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The keyboard doesn't work.
on November 21, 2015
Posted by: disillusioned1270
I have to use my Samsung Galaxy tab 4 for Facebook & messaging because the keyboard doesn't work. The phone isn't broken & has had a protector on it & been in a case since I bought it. As soon as my contract is up I'm never going to have a phone again. I am going back to having a home phone!!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my samsung
on November 22, 2015
Posted by: Franciscus
from Decatur Ga
Expertise:Expert
I simply love this phone. Samsung has a great product line up. I will always be a Samsung buyer. I've tried other products but samsung beats everytime. The Samsung galaxy s5 is a fantastic device. I've had the Samsung galaxy s3,s4,s5, s6,Note3. Although I did have the Samsung galaxy s6. I went back to the note The Note3 specs are so much better
The Samsung galaxy Note3 have a removable battery which I love. Expandable storage in which the s6 did not. I love having the option to have removable storage in case I get a new phone I will not lose all my music. And I will get a a new phone. As soon as the note6comes out. I have to have the latest phones.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Lightweight, expandable storage, removable battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst device I have owned
on November 22, 2015
Posted by: Lostyourcustomer
from California
Expertise:Intermediate
I will never by another Samsung product again they have gotten to big and don't care for there customers, very disappointing because I had been a Samsung user for years and use to swear by them as well as recomending. I know this one negative will fall on deaf ears but just thought you should know. Maybe my next brand will be a more suitable match. Please delete all my information and do not contact me.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MY GALAXY 3 has it all and talks to me 2.
on November 22, 2015
Posted by: MySunshine
from Vancouver, Washington
Expertise:Beginner
I Love this phone, I was cell illiterate. Until my son Russ opened my eyes to a brighter future again: 8-:>Thank You.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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