Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7 out of 5
4.7
(2,484 Reviews)
Open Ratings Snapshot
Rating breakdown 2,484 reviews
5 Stars
1,972
4 Stars
415
3 Stars
57
2 Stars
20
1 Star
20
97%of customers recommend this product. 
(
2,362 out of 2,442
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
1 out of 5
1
this phone is poor
on May 17, 2015
Posted by: Fi3rceKn1ght
Expertise:Intermediate
I thought about getting this phone for a while then when I got it, there was a Crack on the side, I never even noticed until a couple weeks after having it. It gets really hot sometimes and sometimes when I'm on the phone it cuts out And the person I'm talking to can't hear me. This phone spontaneously turns itself off and on sometimes. When I'm texting someone the phone begins to get a lag to it on the texting part. When I'm on Facebook or any other app it freezes up and I'm unable to turn my phone off or even do anything for like a minute; one last thing is the service I'm with shipped it and was suppose to get it day after ship day never got it until 7 days later. I won't lie I love the phone but there are so many things wrong with it. I wouldn't recommend this phone to anyone, I'm sorry.
Pros: Inexpensive
Cons: Did not meet expectations, i regret this phone
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible phone
on January 21, 2016
Posted by: mrvenison
from Bel Air, Maryland
Expertise:Intermediate
This phone has horrible rf sensitivity. If a phone can't receive a signal all other high powered features are useless. I constantly find myself surrounded by people using their phones while mine is a paper weight. Others may have 2 or 3 solid bars while I have nothing.
The Note 3 certainly isn't a phone you want to rely on in emergency situations.
The best thing for the engineers to do to this phone is add another 10 db to the sensitivity.
When I'm in an area of very strong signal the Note 3 is fine and functions as expected.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy note 3
on January 1, 2017
Posted by: Anonymous
from Ohio
Expertise:Expert
Freezes a lot and locks screen on own but besides that I like the size
Pros: Bright display, Built-in speakers
Cons: shuts off and freezes
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Communication Device ever produced
on August 26, 2017
Posted by: MikeK29340
from SC
Expertise:Intermediate
The best cell phone ever produced with unlimited uses to the benefit of each owner. Sometimes I am Forced to use my laptop if only for the lack of Win7 on my Note 3. I just ordered the Note 8 and really wonder why since I have been totally satisfied with what I already have had for years. No regrets. Extremely proportionate. I guess I should update if at least for security purposes of my info and such, or just to have a new second phone. Maybe Ill use it as a personal phone and the Note 3 for everything else. Problems problems.
Thanks Samsung
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, proportionate size, always good to go & perform
Cons: maybe the plastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone for all ages
on November 2, 2013
Posted by: AXENGY
from Jacksonville, FL
Expertise:Intermediate
The screen on this phone is beautiful and bright even in daylight. The features are easy to use and battery life is great.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!
on November 20, 2013
Posted by: josh911usa
I love this phone. I upgraded to it from the Galaxy Nexus, and I couldn't be happier. It is extremely fast, has amazing battery life, and feels great to hold. I'm certain that it will last through my 2 year agreement.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything exceeds expectations except...
on December 18, 2013
Posted by: Bluesin
Battery life. If you are a power user, like me, make sure you have a spare battery. other than that one caveat its the best phone on the market.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: battery could be better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ron
on December 19, 2013
Posted by: hiterk56
from Boca Raton Fl
Expertise:Expert
I have had a iPhones for 10 years. I was annoyed at the iPhone battery life and comfort while on my face while calling. Think the Samsung got this one right.
Pros: Built-in speakers, Bright display, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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