Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7
(2,484 Reviews)
Rating breakdown 2,484 reviews
5 Stars
1,972
4 Stars
415
3 Stars
57
2 Stars
20
1 Star
20
97%of customers recommend this product.
(
2,362 out of
2,442)
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
5
My phone is better than my computer.
on May 22, 2014
Posted by: charlywithanote3
from Olympia, WA, USA
Expertise:Intermediate
I absolutely love my Note 3. I am a student and use my S Pen to transcribe my written notes to text and then transfer them to the cloud storage so I can access them from my laptop as needed. This goes the other way also where I will transfer files to my phone from my cloud in order to edit them when I'm on the go and have a few moments.
Only took me a few days to become comfortable with my Note 3 enough where I was with my Iphone. This phone is user friendly, the display is absolutely amazing, it processes information faster than my computer, and the camera is awesome. I don't have anything bad to say about it at all.
PS I use the ESPN watch app and watch baseball and it sounds awesome with the built in speakers.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, s pen features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Unique Product for Today’s Hard Working Professionals with a Sense of Style
on May 26, 2014
Posted by: Elagos
from Boston, MA, USA
The Samsung Galaxy Note 3 is a perfect phone for a young working professional, who wants to balance a busy work schedule and fun.
I grew up using IPhones and recently made the switch to Samsung. I was hesitant at first as the phone seemed intimidating however it only took me a little while to figure out the basic of the phone. Once I realized how fast, responsive and versatile the Galaxy Note is, my life became more organized and easier to manage.
Previously to having the Galaxy Note 3, I limited myself to only using my phone for work related functions and basic things like calls and text. However when exploring the Galaxy Note 3 and all of its apps and gadgets I realized that I could easily combined work with personal interest.Things such as audio books, videos, music and educational apps help me get through a busy day easier.
I truly enjoy the pen and having the ability to write and save notes on real time, which allows me to keep better track of useful casual information I encounter on a daily bases. It is great to email those notes to myself in a PDF form. I am not even sure if I could email notes on my old IPhone and I think I probably could. However I never did, or was interested in doing so because the phone never intrigued me much. The Galaxy Note 3 is very intriguing and keeps me engaged with its seemly infinite functions and ins and outs. This phone opens the door to endless possibilities. Also it feels great using the phone and its pen as a stylish notebook.
The phone allows individual to cater to their unique lives. Every time I look at my Galaxy Note 3, it reflects who I am and it feels as an extension of me. It is a flexible piece of equipment and a work horse. I created my own magazine, which allocates my news and interest and regularly updates them. Other elements like the camera has prompted me to take interest in taking pictures something I never did with my old IPhone.
I have to be honest at first I was reluctant about getting the phone due to its size but I am thankful I ventured into partnering with this phone. Now I could never picture myself in going back to the IPhone or switching to one of the other phones.
This product is stylish and elegant and gives me a sense of cache. It literally turns heads when I use it around people. I feel this phone is a perfect fit for today’s working professionals who do not want to follow trends and want to be unique. There are still many things I need learn about this phone, and I am really looking forward exploring new ways to use it in making my life better while I continue to work my way through the professional world.
Pros: Built-in speakers, Bright display, Durable, Realistic color, you can use an elegant leather case, beautiful screen
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with one limitation
on May 27, 2014
Posted by: Kroric
from Kentucky
Expertise:Expert
Ive owned this phone since the day it was released, so I have had a while to play, use, and become familiar with it. The device is great! Its fast, responsive, intellegent, has a beautiful display, great features, and has been a good conversation piece. So far its been the best phone I have ever owned and I havent even thought about switching to anything else yet.
However there is one feature that I feel was restricted by disabling one silly option. On other Samsung devices that support S Voice; such as the S4 or the Note2, you can change the command that activates the app "Hi Galaxy" to something else. Well not on the Note3... For some reason that abilitiy was removed, and so hampers the usefulness of that app. I only ever use S Voice now in private and I will press the mic button instead of just saying "Hi Galaxy" because I feel silly. If I could change it I would gladly use it in public because it could be funny, witty, cute, or any other number of things. But "Hi Galaxy"-only makes it feel like a weak attempt to get people to walk around and advertise the device for Samsung. It would be much more attractive to give my device its own name, or title then I wouldnt be ashamed to talk to my phone outloud or in public for that matter. Disabling that feature was a silly move on Samsungs part. I really hope that someone sees this message and moves to have the feature readded/reactivated on the Note3 devices.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: cannot change "hi galaxy" s voice activation
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Improvement over the iphone
on May 28, 2014
Posted by: Galagre73
from Texas, USA
I would say I "upgraded" from the iphone with my new Galaxy Note 3. Many more features and a much better camera. I didn't know how I would handle the larger size, but I look at iphones now and wonder how I ever used the tiny thing. I love my phone!
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Service. Note 3 definitely has poor service problem
on June 21, 2014
Posted by: LilyG
from Cleveland, OH, USA
Expertise:Intermediate
I bought my Note 3 last Fall. It works fine at the location I usually live. I have a summer place which is 20 minutes away. My Note 3 has very bad signals. I could not even place a call out. The battery goes dead very quick. I had iPhone before which I had no trouble at both locations. The rest of my families all have iPhones. Nobody has troubles at the summer house. When I spent almost all week to google Note 3 problems, I was shocked to see how many people had reported and discussed the similar problems. Switching to a new SiM didn't help in my case which many other had already done. I highly doubt Verizon could fix it at all. When my contract is over, I'm definitely switching back to iPhone.
Pros: camera
Cons: Poor quality, Did not meet expectations, worst signals
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
JUST ONE WORD AWESOME
on June 28, 2014
Posted by: ASEEMANUPAM
from Hyderabad, Telangana, India
Expertise:Intermediate
Released in 2011 the original Galaxy Note was the monster- sized smartphone that birthed the ‘phablet’ category packing a 5.3-inch screen in an age where the market-leading iPhone was still a comparatively tiny 3.5-inches. The Note seemingly proved that size does matter and it became something of an unexpected hit for Samsung. The company’s strategy with successors has been to see just how far it can push that screen size before a device becomes ridiculous and unwieldy, with the Galaxy Note 3 squeezing a 5.7-inch 1080p display into a chassis that’s actually a bit slimmer (both width and depth wise) than its forebear. It’s also easier to hold thanks to a rubber back (designed to imitate leather) which makes it less slippery than its predecessors.
The included stylus also operates a little differently. Rather than flinging you to a stylus-optimised home page when you pull it out you’re now presented with a little overlay that includes access to pen-driven note-taking search and the ability to run selected apps in a window or launch overlay utilities like the calculator phone or contacts list.
And it’s hard to fault on performance; with similar but slightly upgraded hardware to the Galaxy S4 (a quad-core Snapdragon 800 SoC at 2.3GHz and Adreno 330 graphics chip) the Note 3 is exceptionally fast and fluid in use and in benchmarks too. This is an Android 4.3 phone that’s smooth in operation with Samsung seemingly having ironed out those slight stutter issues we saw in the Galaxy S4.
So is 5.7-inches too big? We’d say NOT AT ALL . If you’ve used the Note II you probably won’t have any trouble adjusting. The thinner edge bezels actually mean your thumb is operating in about the same area when it comes to keyboarding.
If you’ve already got a Note II there’s perhaps not quite enough here to justify an upgrade. For anyone else just looking for a big phone that’s still (just) comfortable this is one worth taking note of.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, tough body
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
lovin Galaxy S2 to Note3 transition..Phablet Fan
on July 11, 2014
Posted by: BabySinclair
from Michigan, USA
Expertise:Intermediate
I really like being able to personalize the phone with folders and pages. The big screen is great to read from or watch videos, because it's very clear color-rich and bright. The camera does good on the spot as far as phone-cams go (I don't rely on it for picturing significant memories, that's what cameras are best for) it . I like the multi window /split screen feature and having the ability to use two apps at once (wish it worked in all appliations, and that there was a dictionary multi window option/selection to choose). The pen stylus is a nice tool to have and utilize functions (hope to be able to personalize-pen window more and the selection of application choices grows like by adding a calender or dictionary selection ). I know I'm not aware of all the ways and applications that can be used on the device but, I like the sense and feeling of 'freedom to grow and make it your own' provided through the selection of options on the device. It's a pricey phone but, I guess you gotta consider it an investment in a 'technology tailored to you device' you'll enjoy throughout your ownership. Even though it's a pretty solid device, I'd recommend getting a sturdy protective case(to surround the screen and body) to maintain your investment because it is so pricey. I'd recommend this all-in-one phone+tablet to any and everyone, it's user friendly (on screen explanation of features/settings) and can be personalized.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Gadget
on July 29, 2014
Posted by: Anonymous
from Baton Rouge, LA
Expertise:Expert
I just switched from my Note2 to the Note 3 seven days ago. The Note 3 is completely enhanced and enables quite a different user experience from the N2. Powerhouse gadget.
Redesign works - glad to see Samsung went back to work on Note line, and delivered with a superior product in the Note 3.
Redesign works - glad to see Samsung went back to work on Note line, and delivered with a superior product in the Note 3.
Pros: enhanced, improved, powerhouse
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US