Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7
(2,241 Reviews)
Rating breakdown 2,241 reviews
5 Stars
1,775
4 Stars
372
3 Stars
53
2 Stars
23
1 Star
18
97%of customers recommend this product.
(
2,138 out of
2,211)
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
5
The King is here!!!
on December 26, 2013
Posted by: BlackKnight
from Huntsville, Al
Expertise:Expert
I'm coming from the Note II and honestly didn't expect much of an upgrade, but I was proved wrong. There isn't one big feature, but a lot of little refinements that make this device an awesome upgrade. The S-Pen functionality and integration has gotten a lot better, it feels premium when you hold it, the camera is great and it looks presidential. When you pull your Note 3 out no one is asking if it's the S4 or some other phone, they either know it's the Note 3 or that it's something new.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great Device!! If the charger issue could be resolved it would be a 5 ☆.
on April 14, 2014
Posted by: ChesirePhoenix
from Salt Lake City, UT
Expertise:Expert
I was very impressed with the Note 2 but not the Galaxy S3 or S4. The Note 3 though, is the best Samsung device I have ever used though.
It has multiple functions that are perfect for beginners and even a setting to make the device even easier to learn and use.
The display size is great for anything you want to see or do with the device and the S Pen makes using it easy for those that want precision.
The processing power is also amazing. I have not used my Laptop in a month because this Note 3 is always on me and can do pretty much anything I have had to do recently.
The only issue I have with it may be a fluke. I was using it to provide Internet for 4 other devices, talk on a headset, send texts, upload pictures, and download files all at the same time and it overheated resulting in my screen cracking and the S Pen came out with half of the outer sheath left inside the device itself.
I think it overheated because of the issues with the charger and am waiting to hear back from Samsung about the issue.
It has multiple functions that are perfect for beginners and even a setting to make the device even easier to learn and use.
The display size is great for anything you want to see or do with the device and the S Pen makes using it easy for those that want precision.
The processing power is also amazing. I have not used my Laptop in a month because this Note 3 is always on me and can do pretty much anything I have had to do recently.
The only issue I have with it may be a fluke. I was using it to provide Internet for 4 other devices, talk on a headset, send texts, upload pictures, and download files all at the same time and it overheated resulting in my screen cracking and the S Pen came out with half of the outer sheath left inside the device itself.
I think it overheated because of the issues with the charger and am waiting to hear back from Samsung about the issue.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: charging issues and overheated
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 19, 2014
Posted by: girlonthego1
from oldsmar, fl
Expertise:Expert
I no longer need a laptop. ..I do all my banking, fb, research, etc. On my notebook. It's convenient, fast and easy!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad charger/ charging port
on June 12, 2014
Posted by: aliaschic
from Los Angeles, CA
Expertise:Intermediate
It was working fine for 3 weeks until the error stated to use my original charger to charge faster. I was using only the original charger. Eventually the phone stopped charging at all. I got the battery and a new charger replaced. The phone again worked for a few weeks and same problem. The error message was that I needed to use the original charger to charge faster. It would still charge but over time slowly and then not at all.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
low signal keeps you from using
on June 23, 2014
Posted by: victory4all
I know a lot of people who have this phone including me. I have gone through 2 phones and still low or no signal strength. Other phone have full bars the note between 0 and 2. very dissatisfied with the phone features. I can stand next to someone with any other phone on the same network and when they send a text. nothing, they call and it goes straight to voice mail and I don't get a notice for hours.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, signal issues
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
it's a great phone I love it
on October 10, 2014
Posted by: jdkid
from Madison lake, MN
Expertise:Intermediate
It will do anything thing you want it to if you are smart enough to do it
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very very disappointed
on May 30, 2015
Posted by: Mogsubbu23
from Chicago, IL, USA
Expertise:Expert
I'm a very big fan of samsung, but i really lost my cool with this phone. I bought this Note 3 after using Samsung S3 phones. I was very happy to buy it but here is the list of issues.
1. Battery doesn't stay charged for long
2. Phone gets overheated
3. After android update to lollipop, nothing worked. I did a factory reset but lost all my data. You can see all the issues faces after the update in google. I faced each and every issue possible on note3.
4. Phone stops responding not just few but many times. Last time, I tried picking the call in library but the ring doesn't stop. I was embarrassed.
5. Phone hangs very often.
1. Battery doesn't stay charged for long
2. Phone gets overheated
3. After android update to lollipop, nothing worked. I did a factory reset but lost all my data. You can see all the issues faces after the update in google. I faced each and every issue possible on note3.
4. Phone stops responding not just few but many times. Last time, I tried picking the call in library but the ring doesn't stop. I was embarrassed.
5. Phone hangs very often.
This is my first review and believe me, i'm switching to any other brand other than samsung.
Such a disappointment.
Such a disappointment.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Charger issues
on February 16, 2014
Posted by: officer63254
from Seattle, WA
My girlfriend was super excited about the whole "Rose Gold" thing, so naturally this is the phone i got for her. Right away out of the box we noticed charger issues. Its almost like the charger isn't making full contact. We've tried to charge the phone 3 times in the last 24 hrs. Only once have we been able to get it to charge. Everything else is amazing, and once the charger issue is resolved I'll be happy to change this review to a "5 Star".
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: charger issues
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US