Had to return to retailer because charger did not work. They had to reset phone to factory settings (losing my corporate sync account), uploaded new data, and tested the battery, charger and cord. They determined the cord was defected...lots of trouble for a bad cord.
Pros: Bright display
Cons: Too big, Did not meet expectations, bad charger cord
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
fantastic phone but not without problems
on August 12, 2014
Posted by: yoloswagatron
from Idaho falls, Idaho
Expertise:Intermediate
This phone does everything I want it to as a phone and more but it does have its problems. I have had this phone for about 7 months now and as time goes on it starts to shine as a android phone. What I mean by that the software does start to glitch out like the screen freezing up, music pausing when I don't want it too and the battery starts to not last as long. these are some of the problems I have encountered there are other problems that have happened but all aren't deal breakers with this phone. As time goes on I do start to find it getting worse but so far not bad enough to even regret getting this phone. Not only that but can we please start putting the speaker on the front of the phone instead of the bottom.
Cons: speaker, starts to develop bugs over time
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 12, 2014
Posted by: Avii
from Dunwoody, GA, USA
Expertise:Expert
I love the ability to multi-task on this phone, write notes down, and the widgets are great!
Purchased this as a replacement for my droid max based on the hype and the larger screen. Very disappointed by it's performance. VERY glitchy. Cell reception much worse...but it does have a larger screen :-/
Pros: screen size
Cons: Did not meet expectations, reduced connectivity, glitches galore
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
This phone works terrible as a phone
on August 13, 2014
Posted by: setzerted
from port huron michigan
Expertise:Expert
the phone is nice internet connection is coollots of cool stuff to learnunfortunately this phone stinks as a phone poor connectionsdropped phone callsand no ability to use the cell phone at all
Cons: Poor quality, Did not meet expectations, not able to make phone calls
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 13, 2014
Posted by: ldior90
from Summerville, SC
Expertise:Intermediate
This phone is amazing. I've never been so happy with the performance of a phone as I am with this one. It's durable and reliable. The features really make the phone great. I love the S pen!
This is by far the coolest and best phone I've ever owned. I used to be an iPhone user; no more! This phone has ridiculously fast processor, big screen, and handy features such as a very useful stylus. If you are choosing between a note or an iPhone get the note if you want more features and usefulness from your phone. If all you want it's a little more user friendliness go with an iPhone.