Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7
(2,241 Reviews)
Rating breakdown 2,241 reviews
5 Stars
1,775
4 Stars
372
3 Stars
53
2 Stars
23
1 Star
18
97%of customers recommend this product.
(
2,138 out of
2,211)
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
5
Fast and reliable
on June 4, 2014
Posted by: Malejo3141
from Las Vegas
Expertise:Intermediate
Very fast tablet. Amazing screen. It can handle multiple apps. No crashes.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very Fragile Product, Needs extra care, more than average care!
on June 6, 2014
Posted by: Addy2Go
from New Jersey, USA
Expertise:Intermediate
I was so impressed by the Note 3 that I purchased one in November 2013. A great phone with great features. The large screen and the excellent camera is what I really loved. A couple of days ago, my opinion totally changed. My device went totally dead. A hairline mark appeared deep inside the screen. The touch screen blacked out and stopped working. There was a safety cover and screen guard always. The device is usually inside my laptop bag. I am without a phone for over 2 days now. My carrier directed me to reach out to Samsung. I am hoping this is a one-off and the issue is resolved appropriately.
Pros: Realistic color, Lightweight
Cons: Did not meet expectations, too fragile
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
The Spen and screen size are selling points
on June 8, 2014
Posted by: Aaron147
from Florida
Expertise:Intermediate
It is one of the best phones I have used. Only reason I gave overall a 3 instead of 5 is the locked bootloader. If you don't know what that means then it will not bother you.
Pros: Bright display, Realistic color, Lightweight, spen, watchon, big screen
Cons: locked bootloader
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Note3
on June 10, 2014
Posted by: Tom54
from Grand Haven, MI
Expertise:Intermediate
Excellent product by design, ease of operation, and the features including the pen and programs is designed and works to give a faster way to perform some tasks.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All in one.
on June 15, 2014
Posted by: MyOwnLighthouse
from Philadelphia, PA
Expertise:Intermediate
I got my Note 3 the day that it came out (pre-ordered). I previously had a S III. In all the months that I have had my Note3 I have not mastered all of its features, and I like that. I tend to become bored with my phones within 3-4 months of getting it. Also I tend to push the device to it its limits and beyond before my 2 year contract is up. So far the Note3 is holding up just fine.
I'm a heavy user on my phones using them for texting, emailing (multiple accounts), navigation, web usage, music streaming, social media, photography & video, writing notes, reading books and many apps. I use it for both personal and professional use. I probably average 3-5 hours of use per day. All in all, my Note3 is able to keep up.
My only problem is that I have to ensure that I charge my battery throughout the day, or have a back up battery on hand. The response time to my touch is starting to slow just the slightest bit. Not enough to frustrate, but enough that I've noticed. I will probably jua increase the touchscreen sensitivity in the settings. That should address it. My last critic is that I have had to put a case on the phone because I wanted to increase its protection when in my bag, and when the kids drop it. (I have to tell you did not have a case for at least 6 months and it held up great! But once the volume key bent from landing on it on the corner of a marble table, I decided to cover it up. The dent on the volume key is the only real damage to the phone. But after having cases, it was harder to work the edges of the screen. That's not the Notes fault, but a difficulty you may have if you decide to put a case on it. The case, also makes it more difficult to use one handed, which I managed just fine before the case. So all in all it a durable phone on its own, I just wanted the added protection.
I would recommend the Note3 to anyone that is a heavy phone user or like the size for view ability. I camn see the print without my glasses. Just like my past experiences with other Samsung phones it is wonderful. And I have talked multiple people into buying them. They thanked me afterward.
Pros: Durable, Realistic color, Lightweight
Cons: Not high def, slight loss of visibility in bright direct sunligh
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Note III is user friendly
on June 17, 2014
Posted by: m14m
Expertise:Intermediate
Note III is user friendly. You can do a lot things using this phones. In short this phone is well equipped with very good features.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I did'nt realize the note 2 could get even better
on June 17, 2014
Posted by: Anonymous
from Charlotte NC
Expertise:Expert
The note 3 phone is even better it weighs less. It is bigger and better and the screen is crisp and clear. I never wanted to give up my note 2 but there's no way I'll give up my note 3. I also have the galaxy gear watch. I am a real estate agent and there's nothing better than to be able to take pictures right on my wrist and have them automatically transfer to my phone so that I can post them on MLS. I don't know how I worked without it and I don't know how I will if I don't have it. There is no going back.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: that it is unavailable in the black and rose gold, that it is unavailable in merlot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
note 3
on July 3, 2014
Posted by: kuzer
from Wausau, WI, USA
i like this phone it work well with me and my kids. love the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US