Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G LTE Cell Phone
Average customer rating
4.7
(2,241 Reviews)
Rating breakdown 2,241 reviews
5 Stars
1,775
4 Stars
372
3 Stars
53
2 Stars
23
1 Star
18
97%of customers recommend this product.
(
2,138 out of
2,211)
Customer Reviews for Samsung - Galaxy Note 3 4G LTE Cell Phone
Customer Rating
5
Super Duper
on October 8, 2014
Posted by: LandRocket
from Mesquite, TX, USA
Expertise:Intermediate
Had a S3 for year and a half. Was a great phone but service provider was,,,, well,,,, lacking. Changed provider and got the Note 3. Absolutely Awesome. Display is great. Excellent graphics. If i went to the moon it would probably still work. Samsung is the way to go. All my electronics are Samsung.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever-doesn't work!
on October 11, 2014
Posted by: yougoofed
Expertise:Intermediate
I was really excited to upgrade from my Note II to the Note 3. BUT...the trouble started the second I booted the phone. It froze and crashed multiple times on the initial setup and I had to remove the battery to get it to reset. This was while the system was updating. I gave the phone the benefit of the doubt but here are the multitude of problems:
Restarts randomly, even when idle
Gives notifications but doesn't tell you WHAT it is notifying you about (no icon in the notification bar)
Freezes
Won't silence-vibrates all night so I have to turn it off, meaning no alarm, no notice if emergency call, etc.
These are just the really bad things. Other annoyances are, no face-unlock, titles of notes cover up the note (in S-note).
Some improvements over the Note II include the back cover being a bit less slick and a few more features with the S-pen. BUT it is not any good if the phone doesn't work!
Pros: Lightweight
Cons: Did not meet expectations, reboots, freezes, won't silence
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Garyw28
on January 16, 2015
Posted by: Garyw28
from Lakewood, WA, USA
Expertise:Expert
I have had to get 4 note 3s so far as each one through Verizon kept loosing calls or could not connect to a network.
4th phone, 2 sim cards and a few network tickets.
The next phone I get might just be an I phone and through another carrier.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
this phone is poor
on May 17, 2015
Posted by: Fi3rceKn1ght
Expertise:Intermediate
I thought about getting this phone for a while then when I got it, there was a Crack on the side, I never even noticed until a couple weeks after having it. It gets really hot sometimes and sometimes when I'm on the phone it cuts out And the person I'm talking to can't hear me. This phone spontaneously turns itself off and on sometimes. When I'm texting someone the phone begins to get a lag to it on the texting part. When I'm on Facebook or any other app it freezes up and I'm unable to turn my phone off or even do anything for like a minute; one last thing is the service I'm with shipped it and was suppose to get it day after ship day never got it until 7 days later. I won't lie I love the phone but there are so many things wrong with it. I wouldn't recommend this phone to anyone, I'm sorry.
Pros: Inexpensive
Cons: Did not meet expectations, i regret this phone
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on January 21, 2016
Posted by: mrvenison
from Bel Air, Maryland
Expertise:Intermediate
This phone has horrible rf sensitivity. If a phone can't receive a signal all other high powered features are useless. I constantly find myself surrounded by people using their phones while mine is a paper weight. Others may have 2 or 3 solid bars while I have nothing.
The Note 3 certainly isn't a phone you want to rely on in emergency situations.
The best thing for the engineers to do to this phone is add another 10 db to the sensitivity.
When I'm in an area of very strong signal the Note 3 is fine and functions as expected.
The Note 3 certainly isn't a phone you want to rely on in emergency situations.
The best thing for the engineers to do to this phone is add another 10 db to the sensitivity.
When I'm in an area of very strong signal the Note 3 is fine and functions as expected.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on November 14, 2016
Posted by: Mikenite69
from Kingston NY
Expertise:Intermediate
What's there to say about the galaxy notes in general very awesome phones great performance and it's like a tablet all in one I love my note..
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on December 10, 2016
Posted by: Katnip
Very sleek, and good for both business and play! Great back camera, the front is good too but not as well.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: can't text outside of messaging app
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone for all ages
on November 2, 2013
Posted by: AXENGY
from Jacksonville, FL
Expertise:Intermediate
The screen on this phone is beautiful and bright even in daylight. The features are easy to use and battery life is great.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US