Customer reviews from Samsung US
Samsung - 3.7 Cu. Ft. 9-Cycle Ultra Capacity High-Efficiency Washer - White
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
24
4 Stars
8
3 Stars
1
2 Stars
2
1 Star
3
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Samsung - 3.7 Cu. Ft. 9-Cycle Ultra Capacity High-Efficiency Washer - White
Customer Rating
3
WRONG TIME ESTIMATE - STOPPED SPINNING
on May 7, 2012
Posted by: NiceTrySamsung
Time estimate for a cycle has always been wrong. Just stopped spinning after 6 months of light use by 2 people.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Product inherently flawed
on July 28, 2012
Posted by: bullgirl6
from Indianapolis, IN
Expertise:Intermediate
I have owed this 330 model washing machine for 4 months. In that time the spin cycle has repeatedly failed. Many times, after continuous 'spins' and rebalances the machine will abruptly stop with the clothes still sopping wet. There is no fix to this. The problem is supposedly user error. I have done all I could to make the machine operate as it should. When a machine fails to perform as expected, the user should not have to accept the shoddy product. My greatest concern on an energy efficient machine that uses extra water and spin cycles to complete is the savings...where is it? How much extra water is used to continue to balance a load? How much electricity to tumble the clothes in excess of 30 minutes every load cycle? This machine is not acceptable!!!!!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
VRT Washer & Dryer
on October 2, 2011
Posted by: Gingersnap
from Arizona
Expertise:Beginner
Very pleased with W&D performance. Cleans with less water and soap products. Dries is less time than old dryer. A huge plus, everything is so QUIET! I don't need to shut the laundry room door when W&D are operating. My husband is very happy about "quiet." Thank you Samsung.
Pros: Bright display, Durable, quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does a Great job
on January 23, 2012
Posted by: cnbnak
from FL
Expertise:Intermediate
Does a Great job and was purchased at a Great price.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on January 15, 2012
Posted by: Ladyrich27
Bought this on Black Friday.Got a very good deal at Best Buy.Other than the fact that the door doesnot fully open,we love it.Very efficient
Pros: Bright display, Inexpensive, Realistic color
Cons: door does not fully open
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer!
on March 9, 2012
Posted by: the813
from Land o' Lakes,FL
Expertise:Expert
great product works well cleans well, big inside..
Pros: Bright display, Durable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good washer
on December 5, 2011
Posted by: jacob07
from amarillo texas
bought this washer back in july. havent had any problems and its enabled me to cut down my washing and drying to 2 loads. I gave the features of it 4 stars because I wish i would've waited until the new foam washer came out. But every else is good with it.
Pros: Durable, saves time and money on soap/water, red color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
very dissapointed
on October 25, 2011
Posted by: onblk23
from irvine
Expertise:Expert
the washer has a mildew/stale smell that i can't get rid of, and is making my clothes smell as well. The delicate cycle doesn't work well at all, both the washer and dryer are very loud.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations, mildew smell from washer
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US