Customer reviews from Samsung US
Samsung - 3.7 Cu. Ft. 9-Cycle Ultra Capacity High-Efficiency Washer - White
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
24
4 Stars
8
3 Stars
1
2 Stars
2
1 Star
3
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Samsung - 3.7 Cu. Ft. 9-Cycle Ultra Capacity High-Efficiency Washer - White
Customer Rating
5
Great!
on January 6, 2012
Posted by: KittsP
I recently purchased this machine after looking over a few other brands. The rep at the store we went to recommended Sansung over any other brand. I am glad he convinced us to choose this one! It runs so quiet you can barely hear it. Washes clothes so well. Am very happy so far with the purchase.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for upstairs laundry room!
on September 12, 2011
Posted by: Astern
from Atlanta GA USA
Expertise:Expert
I selected this model for it's Vibration Reduction Technology. So quiet it's almost scary! I can highly recommend it for any laundry room that is not located on a concrete slab.
Pros: Built-in speakers, Bright display, Durable, vibration reduction
Cons: needed extension hoses
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
NewUser
on November 1, 2011
Posted by: New2Use
from New York, NY
Expertise:Beginner
This is my first washer. Checked it out in the store before ordering it online. Easy to use. Used it for a month. So far so good.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So Glad I bought this
on December 8, 2011
Posted by: clean4u
from Ohio
Expertise:Intermediate
Works wonderful. Able to wash a queen sized comforter. Steam option really washes out mud.
Pros: Bright display, Durable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer
on June 28, 2012
Posted by: desznudo
from CA
Expertise:Expert
Leaves cloths clean and washes fast. Love this product.
Pros: Bright display, Durable, quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
WF331ANW won't complete spin cycle
on December 20, 2011
Posted by: unbalanced
from Philadelphia, PA
Expertise:Intermediate
Had the WF331ANW washer delivered a couple days ago and from the first load it has taken forever to go through the spin cycle. Today it has been stuck on 10 minutes "spin" for over 2 hours. I checked that the installers leveled the machine and that looks fine. Very frustrating. Given the features, this SHOULD be a good washer. However this problem gives it a poor overall rating. I will call Samsung to try and sort out the problem but I am not hopeful based upon other posts I discovered after I made this purchase.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
on September 18, 2011
Posted by: LuvMyWasher
Expertise:Beginner
Love this washer! Cut my laundry down in half!!!!!!
Pros: Built-in speakers, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Satisfactory only
on January 8, 2012
Posted by: EMLEML
from Livonia, MI
Expertise:Expert
If you want to beat the life out of your clothes and have excessive fade of clothing then this is the washer for you. We have washed on normal and heavy duty with OK cleaning results...the only problem is cottons show pilling, colors have fade and overall clothes look beaten-up. We use delicate cycle for everything now and this corrects those problems (we live with this because we only used one cycle on our previous washer). Still leaves us with one problem - wetter than normal clothes. We are not first time frontload washer owners and did not expect this problem. We would recommend looking for another washer.
Pros: Inexpensive, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
4
Written by a customer while visiting Samsung US