Customer reviews from Samsung US
Lithium-Ion Battery Pack for Most Samsung Cell Phones - White
Average customer rating
3.8 out of 5
3.8
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
3
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
1
56%of customers recommend this product. 
(
5 out of 9
)
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Customer Reviews for Lithium-Ion Battery Pack for Most Samsung Cell Phones - White
Customer Rating
5 out of 5
5
Want to give as presents but...
on December 5, 2015
Posted by: Exhaustedcus
from West Columbia, SC, USA
Expertise:Expert
This charger, with its features and appearance is very overpriced. I am shopping for holiday gifts but without more information such as how many times can it be charged, the price is double competitive units with these specs.
If it can be charged 2000 times then the price makes sense.
It is a nice design and I like Samsung products but there is no apparent logic to the high price!
Pros: nice design and features
Cons: far too expensive the specs given!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not buy
on March 31, 2025
Posted by: MnMcolors
After a few months it stopped holding a charge. Now it's an expensive paper weight.
Response from Samsung USBy R&RApril 1, 2025
Hi there MnMcolors,

We appreciate your review of the 6000mAh Portable Battery Pack. It can be frustrating when a device fails to charge properly, stops charging, or refuses to power on. To ensure optimal performance, please use the recommended Samsung charging cable and power adapter, as a faulty cable or charger can often prevent the battery pack from charging. Another common reason for your device not charging is a clogged charging port. Dirt, dust, or lint can accumulate inside the port, preventing the charging cable from connecting properly with the contacts. As specified for each product, Samsung products come with a limited warranty against manufacturing defects in materials and workmanship for a period of 12 months. If you continue to experience your device not charging, please contact our Samsung Support Team for further assistance. Thank you for contacting us. We're here to help, and we appreciate your choice of Samsung!

Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/

-Ty

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Written by a customer while visiting Samsung US
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