Great little vacuum - second one like this I've owned. Other one had a broken cord after four years of constant use. Just wish it had a little more power for rugs.
This vacuum is light to carry from room to room & up & down stairs. I used to vacuum scatter rugs & steps with a hand vacuum. This required a lot of bending over & tired the hand & wrist. Now I use the Simpli Stik. The floor tool fits the steps perfectly & makes the task of vacuuming the steps much easier & faster. I recommend the Simpli Stick highly.
I used this vacuum about once a week for about 3 months. I tried to use it this week and the vacuum would not turn on at all. I took the whole thing apart and put it back together, tried different outlets, etc. The vacuum was decent and I was really hoping it would last longer. It also said I had a one-year warrant and of course the warranty expired last month, even though it was purchased in November.
No, I would not recommend this to a friend.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, April 21, 2022
Hi Bls30916, Oh no, that doesn't sound too good. We want to help. This sounds like something our service technicians may need to take a look at. Your model has a limited manufacturer's warranty that covers any manufacturing defects at no cost to you. In order for any warranty work to be completed, a copy of the receipt must be provided to the designated service center at time the product is taken in for service. Retailers may be able to reproduce a copy of your proof of purchase.
Bought one for me (senior citizen) and one for my daughter who lives in an apt. with her dog and roommates downstairs who have a big, heavy, bulky vacuum cleaner.