Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer - Black
Average customer rating
4.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
45
4 Stars
18
3 Stars
4
2 Stars
3
1 Star
2
91%of customers recommend this product.
(
62 out of
68)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer - Black
Customer Rating
1
All in one
on March 31, 2012
Posted by: CyberOpa
from Iowa
I've owned my MFC-9560CDW for about three months.
The Favorable things I have to say.
1. Its a good duplex scanner.
2. Great Color Laser pictures are crisp and clean.
3. Good monochrome printing.
The negative thing and why I gave it such a bad rating.
1. I'm on my 4th Black Toner cartridge in 3 months. 1 - starter cartage printed about 500 pages, 1 - TN315 Tone cartridge printed about 2000 pages, suppose to print 7000 pages, not even close, and 2 - TN310 Black Toner cartridges. the 1st only printed 400 doublesided pages, I am now on the second. Note I had a Brother monochrome printer before the toner cartridge would print about 6000 pages lasted me 6 Months or better for the same amount of printing.
2. Called tech support about the above issue. They had me look at some of printer parameters. One of them was the amount page printed on the Toner cartrige used before. Would be nice to know but you have to press the magic sequece of keys to get there and only they know the keys absolutly no info manual on the equipment unless you call them I guess thats where all the money they make on the cartridges goes tp pay their support rather then write manuals for people to find out themselves.
3. Looked up reveiws on the toner cartidge other people are having the same problem Toner cartridge have toner left in them. At least on one Brother Support told them how to disable the function that doesn't allow the printer to print when it thinks its out of toner.
4. Brother wanted me to write this reveiw since they would not tell me how to disable this function like the guy in the one reveiw.
The Favorable things I have to say.
1. Its a good duplex scanner.
2. Great Color Laser pictures are crisp and clean.
3. Good monochrome printing.
The negative thing and why I gave it such a bad rating.
1. I'm on my 4th Black Toner cartridge in 3 months. 1 - starter cartage printed about 500 pages, 1 - TN315 Tone cartridge printed about 2000 pages, suppose to print 7000 pages, not even close, and 2 - TN310 Black Toner cartridges. the 1st only printed 400 doublesided pages, I am now on the second. Note I had a Brother monochrome printer before the toner cartridge would print about 6000 pages lasted me 6 Months or better for the same amount of printing.
2. Called tech support about the above issue. They had me look at some of printer parameters. One of them was the amount page printed on the Toner cartrige used before. Would be nice to know but you have to press the magic sequece of keys to get there and only they know the keys absolutly no info manual on the equipment unless you call them I guess thats where all the money they make on the cartridges goes tp pay their support rather then write manuals for people to find out themselves.
3. Looked up reveiws on the toner cartidge other people are having the same problem Toner cartridge have toner left in them. At least on one Brother Support told them how to disable the function that doesn't allow the printer to print when it thinks its out of toner.
4. Brother wanted me to write this reveiw since they would not tell me how to disable this function like the guy in the one reveiw.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent product
on September 19, 2011
Posted by: SteveM
from Milwaukee, WI
I have been using this printer for about a month on my home network (4 PC's, 1 mac, and an Ipad). We print about 500 pages a month between my wife and I and two teenage students. The printer is very fast. Output is excellent although photographic color is a little on the dark side (but that could probably be adjusted if I played with the settings). I've printed onto labels and thicker card stock with no feeding problems. The scan feature is great although requires 2 trips to scanner when used with the mac. I am not using the fax features so I can't comment on them. A couple recommendations -
1. turn the default preferences to B/W vs color to save the color toner (I believe it might use the color toner even on black text if not set this way).
2. Although I have not had any issues with this printer, my past experience with brother lasers would steer me away from using in high volume applications as I've had issues with jamming with Brother lasers on large print jobs linked to heat buildup.
1. turn the default preferences to B/W vs color to save the color toner (I believe it might use the color toner even on black text if not set this way).
2. Although I have not had any issues with this printer, my past experience with brother lasers would steer me away from using in high volume applications as I've had issues with jamming with Brother lasers on large print jobs linked to heat buildup.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Almost Best Purchase Ever
on February 19, 2011
Posted by: LookingForGreatProducts
from FL
This is a great all in-one-device. Fax - OK, Scan - great, copy - great, print great, EXCEPT for printing color pictures. This printer cannot print an exceptable color picture. I have worked with support and up to Level 5 support, but they cannot get it to a point where the picture quality is accptable. I am comparing it to an HP color laser print, and it falls way short.
The printer is built well and the comparative cost of toner is very good - one of the lowest price for cost per page of any color laser I have found.
this would be an unconditional recommendation if it were not for the picture printing issue. Unfortunately, I am going to return it because of this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very good product so far
on February 19, 2011
Posted by: rtisland
from Phoenix, AZ area
This is my second color lazer printer and it is much better than the previous (more expensive) one. Set up was straightforward and self-explanatory. Works great with Windows 7, XP, and Mac, both wired and wireless.
I have not had to change cartridges yet, but I think it will be much easier than the previous printer.
I have not had to change cartridges yet, but I think it will be much easier than the previous printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
best purchase ever
on December 25, 2012
Posted by: gladtohave
This is my 5th all in one printer it is by far the best and fastest
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great All-In-One
on February 19, 2011
Posted by: SSLLWA
from Spokane, WA
This is a great machine. Great features that work really well - wireless networking, two-sided printing, scanning to various output formats and sent wirelessly back to the PC/Mac. This is an excellent MFP at a very good price.
There are two areas where this printer could be improved. First, the paper output area is under the scanner/ADF and it's a bit of a challenge to get letter size paper out due to the design. Second, the printed paper has a slight curl to it coming out of the printer. This could be a paper quality issue, but I didn't have this issue with my other laser printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Incredibly Flexible
on February 22, 2011
Posted by: Arizona
from arizona
Ease of use to fax from PC and scan to PC. Print quality is excellent and the large paper tray allows for large printing projects.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Finally - one printer that does it all!
on March 2, 2011
Posted by: mccoy
from Austin, TX
I've had the printer for about a month now. It is great! I had been waiting along time for a mfc color laser that did fast full duplex printing. This does that and more. The print quality is very good with bright colors, the fax was extremely easy to set up, and the s/w installed on my Windows 7 laptop with no hitches at all. I have it wired to my wireless router, so haven't tried the printer's wireless feature, but I can print wirelessly from my laptop with no problems at all. Even though the printer has an excellent low power mode, I usually leave the printer turned off since I only use it on occasion. Last week, I printed something from my laptop and went in to the other room to turn on the printer and it had already printed the page! It woke up, printed it, and turned itself off again - nice! I'm very pleased with this printer for alot of reasons. Great job, Brother!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com