Customer reviews from jbl.com
Yurbuds - Bluetooth Earbud Headphones - Black/Red
Average customer rating
2.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
1
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Yurbuds - Bluetooth Earbud Headphones - Black/Red
Customer Rating
4
Love Them!!
on March 1, 2016
Posted by: ChelseaDawn
from Tulsa, OK, United States
They lock into your ear to stay in place. Sound quality is good but you can still hear ambient sounds. Mine came with two sizes to fit to your ears. Not disappointed!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on January 4, 2016
Posted by: Ryguy66
This was the worst fitting ear buds I ever bought . They kept falling out . I returned them . Do not buy these.
No, I would not recommend this to a friend.
Response from jbl.comBy Yurbuds, Customer Support , January 6, 2016
We are sorry to hear about the issues you are having with our product. If you are not satisfied with the fit, please take a profile picture of the yurbuds in your ear and send that to orders@yurbuds.com describing the issues you are having. You should get a response within 24 hours from someone on our support team that will be able to get you into a better fitting size/model.
Written by a customer while visiting jbl.com
Customer Rating
2
Great fit - Good sound - Poor quality
on June 9, 2017
Posted by: RLWags
from Chicago, IL, United States
This is my second pair of these. Love the fit - they don't budge and they work great through sweaty workouts. However, I've worn this new pair three times and twice now, they've been on the charger and they won't power on. I can't seem to find instructions for troubleshooting - and I can't recall how I fixed it last time. I was left musicless tonight for my run bc of this issue. Not good. Disappointed.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , June 12, 2017
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not satisfied with our product. This information will be conveyed to the appropriate department to improve our current and future product designs. We apologize for any inconvenience caused. Please reach out to us at www.jbl.com/support-contact.html for information regarding your warranty options, thank you!
Written by a customer while visiting jbl.com
Customer Rating
2
Good sound
on November 1, 2017
Posted by: Rwuorio
from Oulu, Finland
Bought these few months back when on sale
Good sound quality
Maybe just bit too large for my ears
Bluetooth range realy bad
Phone on left trouser pocket when
Turn head right music starts cutting
Does not do that if phone on jacket pocket
Good sound quality
Maybe just bit too large for my ears
Bluetooth range realy bad
Phone on left trouser pocket when
Turn head right music starts cutting
Does not do that if phone on jacket pocket
Response from jbl.comBy Mario at Customer Service, Customer Support, November 3, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I noticed you are in Finland. Please contact the store where you purchased it and they will be able to help, or at least guide you to the people that can help.
Written by a customer while visiting jbl.com