Customer reviews from jbl.com
Yurbuds - Explore Pro Over-the-Ear Headphones - Orange/Gray
Average customer rating
1.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
3
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Yurbuds - Explore Pro Over-the-Ear Headphones - Orange/Gray
Customer Rating
4
Great audio for the gearhead and outdoors type
on June 5, 2015
Posted by: Dirthouse
from Nashville, TN, United States
I've had mine for over a year and a half and I love them! They're durable and you can feel it when you pop them on. I've had them get caught on car parts that would normally rip the line or pull the headphones off right off you. One of my favorite things is that I've never had to worry about them falling out like I have with earbuds. My only problem is that the left headphone will only work when the wire is in a certain position. I suspect that this is because of something that I did and not a product defect.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Wires break easily!
on January 15, 2016
Posted by: davidincarlsbad
from Carlsbad, CA, United States
This is my third pair of yurbuds eplore pro - all three failed the same way - the wire inside the cord on one of the earbuds breaks so that it becomes inoperable! poor quality earbuds!!!
No, I would not recommend this to a friend.
Response from jbl.comBy Yurbuds, Customer Service , January 19, 2016
We are sorry to hear about the issues you are having with our product! Please contact us at info@yurbuds.com to inquire about receiving a different model for a replacement under warranty, thank you!
Written by a customer while visiting jbl.com
Customer Rating
1
Never last!!!
on February 5, 2016
Posted by: Fan of Jbl
After 3 weeks, left side was mute. Don't even try this earpiece.
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , February 7, 2016
We are sorry to hear about the issues you are having with our product. Your headphones come with a 1 year warranty. Please contact our JBL Customer Service regarding your warranty options.
Written by a customer while visiting jbl.com
Customer Rating
1
Breaks easily
on April 13, 2016
Posted by: Dabmeister
from Manila, NCR, Philippines
got mine in feb 2016, two months later buttons stopped working.. I wasn't bothered with buttons coz I rarely used it.. 3 weeks later.. right earphone is completely busted.. I have one ear piece working. Cool things it is still under warranty so im getting a replacement... i wish i could get a different model coz i don't recommened this product at all.
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , April 18, 2016
We are sorry to hear about the issues you are having with our product! Please contact us at info@yurbuds.com to inquire about receiving a replacement pair of yurbuds under warranty, thank you!
Written by a customer while visiting jbl.com
Customer Rating
2
Two sets of these - Same issue as everyone else
on October 21, 2017
Posted by: rglenn6245
from Dallas, TX, United States
Having the same left channel issue with my second pair of these. Design or storage issue?? Love the product, just doesn't last?????
No, I would not recommend this to a friend.
Response from jbl.comBy Gian from Customer Service, Customer Support, October 23, 2017
Thank you for your review. We fully stand behind our products, and can assure that our products are designed to perform at their greatest potential. I do see that you already had a case with us. If you would need further assistance, please feel free to create a new case with us at https://www.jbl.com/support-product.html, and our Customer Service Team will be glad to assist you.
Written by a customer while visiting jbl.com