Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone - White (AT&T)
Average customer rating
4.7
(3,135 Reviews)
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product.
(
2,993 out of
3,087)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone - White (AT&T)
Customer Rating
4
Solid products with a few flaws
on November 3, 2013
Posted by: penguin000
from Phoenix
Expertise:Intermediate
Overall a solid phone that for the most part works well. All US-based phones are limited compared to the international versions but within these limits performance is in general excellent.
Only a few of annoying problems thus far. The battery life is not as good as its predecessor, the note 2. This seems especially true with certain types of usage. So I would say acceptable but definitely not great. I would recommend an external USB battery or a spare internal one to pop in for heavy usage. The dialer is terrible -- the white background is awful. They REALLY need to provide an option for reverse video in the dialer and make it black/dark like the Note 2. On the gesture stuff, the gestures do not match real life sometimes -- for instance music. When fast forwarding a left to right motion should fast forward not reverse. Samsung, we are not reading a book here and the fast forward button point rightward, not leftward. The other annoying issue thus far is the lack of options on the lock screen when using security there. When I turn it on, I should see time, weather, music, social networks, etc. displayed and then if I swipe the phone should then present another screen that asks for authentication if the configured security timer has expired.
The S Pen works mostly as advertised, and the phone is great with or without it. So mostly we have a good solid product with a few small UI issues that is as good as it can be in the USA.
Pros: Bright display, Realistic color, Lightweight, stylus is cool
Cons: battery underperforms, usa limitations
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Problems can't be fixed
on May 19, 2014
Posted by: samsungdisappointsME
from NY
Expertise:Intermediate
Have had problems with the phone that simply can't be fixed without erasing everything and starting from scratch ... not about to do that under any circumstance ... have found my own work around and will simply manage with this phone until I can trade up elsewhere. What a disappointment.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
ATT Falls Short
on October 7, 2013
Posted by: kwvdc
from Wash, DC
Expertise:Expert
Have had Note I & II.
ATT has no idea when or if they have the Note III w 64GB Rom. For video shoots, this is a necessity.
Would be very nice to have an accessory backlit keyboard case available. Maybe some day, Samsung?
Also .... Kies needs work .... poor, compared to I-pad OSs.
Samsung made an excellent change in the case tactile feel.
Would be nice to have a camera snap button rather than the software touch ..... which always induces shake.
ATT has no idea when or if they have the Note III w 64GB Rom. For video shoots, this is a necessity.
Would be very nice to have an accessory backlit keyboard case available. Maybe some day, Samsung?
Also .... Kies needs work .... poor, compared to I-pad OSs.
Samsung made an excellent change in the case tactile feel.
Would be nice to have a camera snap button rather than the software touch ..... which always induces shake.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
the best
on October 13, 2013
Posted by: platinumplus1200
Expertise:Expert
great phone and also great for productivity and also very nice to own
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has the best features
on October 23, 2013
Posted by: spadesnote3
since day one phone has been superb! Have not have any problems with phone display or features. Worth every penny.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on March 3, 2014
Posted by: agusc2
from Guadalajara, JAL, Mexico
Expertise:Expert
My best phone ever im very happy with. I recommend
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 27, 2014
Posted by: Paul22
from Florida, USA
Expertise:Intermediate
Love this phone. The screen size and display is amazing.
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
this product is not worth it
on August 21, 2014
Posted by: stefaniaj95
from West Palm Beach, FL, USA
Expertise:Expert
when this product came out i couldnt wait to get it but now i hate it i have changed it like 3 times because it always has something failing.
Pros: Durable, Lightweight
Features
5
Performance
1
Design
5
Value
4
Written by a customer while visiting Samsung US