Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone - White (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,135 Reviews)
Open Ratings Snapshot
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product. 
(
2,993 out of 3,087
)
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Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone - White (AT&T)
Customer Rating
5 out of 5
5
Outstanding Phone..Samsung nailed it again.
on October 12, 2013
Posted by: Armortec500
from Los Angeles, Ca.
Expertise:Intermediate
I have been a Galaxy user and I must say Samsung just keeps on improving. The screen is so vibrant, the design is a WOW, thinner and lighter than the previous Note 2 also more classy and elegant with the back leather cover. The S pen has been improved and still I am in the process of learning its functionalities and features. Overall this is a wonderful phone with great features.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: pricy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME!
on October 12, 2013
Posted by: jqshorty
from Milwaukee, WI, USA
Expertise:Intermediate
This is by far the best smartphone I've ever had.... quick response time, fun features... and I can see and read stuff! YEA!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but giving little troubles...
on December 11, 2013
Posted by: RH1N0
from Miami, FL
Expertise:Expert
It is a great look phablet but it has freeze 2 times only solution turn it off then on, and it is giving delays to unlock with the signature mode. After 2 days had to do a master reset to see if it will work faster. Hoping it will get better because a lot money invested!!!
Pros: professional look
Cons: expensive
I would recommend this to a friend!
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than a phone a real business tool
on April 25, 2014
Posted by: NewHappySamsungCamper
from Syracuse, New York
Expertise:Expert
My brother has an iPhone 5S and he's just as amazed as I am at how well I can enter data and use apps using the SPEN stylus. The iPhone can turn apps on and off but it's very limited for data entry unlike the Note 3 I have. Even though I'm left handed I'm so pleased how the handwriting recognition works and improved as I used it. I've used many phones over the years working as a road warrior sales person and I honestly see this product as light years ahead of the competition. If you want a real tool....Learn how to use what some are foolishly calling Samsung "bloatware". Have someone show you how you can jot a quick note or fully use the "Air Command" function of the stylus and you will understand how the others are toys compared to this well thought out device. I watch videos and slide shows and can simply pause, click the button on the stylus and do a screen grab in whole or part then annotate, place either in a journal, folder or scrapbook while adding tags, additional notes etc. I've used it to take intensive notes in meetings including adding voice memo recordings, projected screen capture using the camera to seamlessly combine into the best work notes I've ever made. Not only that but using a CRM I can do everything else on a screen large enough to have clients view a quick attention grabbing video or have them sing there name on a virtual document. Want a toy go by something else....want an investment that pays dividends every time you use it....then you need to buy this instead. I hope Samsung continues providing a phone with this form factor and features to meet my business needs. MJH
Pros: Inexpensive, Durable, Realistic color, Lightweight
Cons: nothing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally, A Note to Fit My Hand
on October 19, 2013
Posted by: SacramentoFan
from Sacramento, CA
Expertise:Intermediate
I avoided the earlier Note models because they were simply too large for me to handle comfortably, but I minute I held this one I knew I could finally get the tablet-like features I was looking for in a phone. I love this phone, especially the stylus compatibility and the larger size display, not to mention the fantastic camera.
If I have one complaint about this phone it is that the documentation is miserable. The Device Help applet is of limited usefulness. Fortunately, the phone's interface is largely intuitive, but if you need to know how to make the multi-window feature work, get help from your carrier. I still haven't figured out how to get the back off the phone because I don't see an "indent in the cover"!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, hi def screen resolution, great camera
Cons: poor documentation
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
BUYER BEWARE, VERY BAD CALL QUALITY (BLEEP, CHIRPS, CRACKLING AND MORPHING NOISES)
on October 15, 2013
Posted by: grd234
from NEW YORK
Expertise:Expert
I am on my second device since October 4th , and both of them are producing bleeps, morphing , crackling noises while on call . This seems to be a widespread issue affecting a lot GN3 nationwide based on multiple articles on the internet . Hope Sprint and Samsung fix this issue because besides this issue is a great phone.But why do you want a super phone that does everything but making clear calls.
Cons: very bad call quality
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Don't pass it up if you are on the fence
on December 6, 2013
Posted by: evoryware
from ATL
Expertise:Expert
I had an S3 and wanted to get this on release day but couldn't. Was going to just wait for the Note 4 at that point. Glad I didn't!
This is my favorite phone since the Palm series (650, 700, Centro). Love having a stylus again. I owned the Galaxy SII, & 3, my wife and daughters have the S2 and two S4's so I know a bit about Samsung phones. I have other tablets and Samsung TV's too.
This phone is extremely fast with more programs than my other phones had. 32GB of memory on board is a nice bonus.
The screen is *beautiful* and it's easy to see the difference when I compare it to the S Series phones I have.
The S-pen features I'm still learning, but it's really amazing what you can do with it. I made a great collage in S Note last night that in the past I had to create using a program like Photoshop on a desktop or laptop and that was highly impressive.
Having the speaker at the bottom of the phone is much better than on the back of the phone especially if I lay the phone down.
Hiccup free for all games.
Fits my hand perfectly and I like the leather back and silver sides. My first white phone looks clean still after two months in my hand.
Two minor gripes and one major:
Minor: Pressing the home button accidentally while you are on the home page opens "My Magazine". It would be nice if it was just the swiping up motion. Instead they really put pressure on us to use "Flipboard" (aka "My Magazine") even though the device is well over $500 for us - and they give us a separate widget for it on another screen - and plenty customization options in every other facet.
Minor: How could this phone not come with a headset? All of my other Galaxy's came with headsets.
Major: I got into Samsung monitors and TV's because of the color reproduction as I'm a photographer in addition to my other night job. This phone's digital zoom kills the 13 Megapixel pic quality when you have to zoom out. So run and get close to your subject. Probably the worst camera visual quality of the Galaxy series. On the plus side, there are tons of features for the camera that I haven't had enough time to finish playing with (but they would not affect the zoom quality).
Not bad enough for me to give it a 4 star. The good far outweighs the bad.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy note 3 AT&T Smartphone
on October 15, 2013
Posted by: jdavies
from Dallas GA
Expertise:Intermediate
The Samsung Galaxy note 3 AT&T Smartphone is far the best smartphone out there yet love the style of the phone new s pin is good love air view and camera good power to last all day long
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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