Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average customer rating
4.7
(3,135 Reviews)
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product.
(
2,993 out of
3,087)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
4
Amazing Phone with 1 Catch...
on October 19, 2013
Posted by: JFloyd25
from Tulsa, OK
Expertise:Expert
#1 - I LOVE this phone, it is the best, fastest and most capable phone I have ever owned (switched from an iPhone). I am thoroughly impressed with the processing power, expandable memory and crystal clear HD screen. The S-pen is absolutely awesome, and the handwriting recognition is excellent (and I have terrible penmanship).
The only reason this phone received a 4 star rating is for the massive amount of bloatware that came with Samsung and AT&T. I was super excited to utilize the 3GB of RAM with MY OWN apps, however, every time I open the task manager it shows 1.8GB being used, when NOTHING is running. When I force close all active apps to clear the RAM 35-45 apps are closed... A little disappointed with this, but it has not been a problem yet.
The only reason this phone received a 4 star rating is for the massive amount of bloatware that came with Samsung and AT&T. I was super excited to utilize the 3GB of RAM with MY OWN apps, however, every time I open the task manager it shows 1.8GB being used, when NOTHING is running. When I force close all active apps to clear the RAM 35-45 apps are closed... A little disappointed with this, but it has not been a problem yet.
Pros: Built-in speakers, Bright display, Lightweight, fast, s-pen
Cons: bloatware
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Changed the game
on November 15, 2013
Posted by: akak532
from Chicago, IL
Expertise:Expert
It changes the game. Extremely lightweight. The screen offers a ridiculously clear picture. It's like carrying a little Samsung HD TV in your pocket. I travel a lot and it has been the best companion for trips and works well in the office. Anyone looking for the phone that can truly do it all should look towards the Note 3.
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible voice call quality
on October 15, 2013
Posted by: Michaelreview
from Lakewood, ca
Expertise:Expert
On all voice calls I hear loud Chirps, digitized distortions, and garbled sentences. I have to ask the person I'm talking with to repeat what they are saying several times until I get to hear the complete sentence without words dropping, loud Chirps or dropped segments or high pitched squeals that have sometimes hurt my ear while holding it against the earpiece at medium volume. when using the phone to post on forums or fill in text boxes usually the text box will become magnified so huge on its own I cannot see the words I'm editing. Most times when posting on the Sprint website I touch the Edit box and the keyboard will open up and the web page scrolls all the way to the top and I have to pull it back down to the edit box. this anomaly happens in all 3 different browsers I have on the phone it just did it now 5 times and I almost gave up is the page kept scrolling to the top and all I wanted to do was a just where I was in the text edit box. The phone has many other issues problems that may or may never be fixed. Do your research and don't get stuck with the two year contract expensive phone that you might have to deal with all these issues until you give up and perhaps fork over more money to do a buy out of your contract. The phone does have some positive features such as a very bright screen and a very large screen. But as of now most of the apps I use on the phone installed by Samsung for Sprint don't function very well and not as I expected.all the calls I made today the call quality was horrible. I have a few days left until my mandatory exchange the passes, believe me I won't miss the date. do a Google search for "note 3 garbled voice or WiFi issues" and you will bring up multiple hi profile web sites verifying the defects with the note 3.
ProsBig buttons, big bright screen, battery
ConsDrops calls, Price, Did not meet expectations, horrible voice call quality
ProsBig buttons, big bright screen, battery
ConsDrops calls, Price, Did not meet expectations, horrible voice call quality
Pros: Bright display
Cons: Did not meet expectations, horrible voice call sound
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing !!!
on October 25, 2013
Posted by: Yoyo12
from LA
Expertise:Expert
What I can say is THE BEST PHONE ON EARTH!So smooth, beautiful screen, great performance and Samsung..lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic upgrade from earlier Galaxy phones
on October 9, 2013
Posted by: stan23
from Saratoga, CA
Expertise:Expert
Just a background, I come from an S3, Note2, and S4. So if you're familiar with the previous phones, you will not be disappointed. Samsung likes to tweak it's internal apps, touchwiz, with every major phone release and it keeps getting better and better. The phone runs smooth and cool. Battery life has been great - a bit better than my old Note2. 4K video recording has been a bonus. I also have the watch, and the sync between the watch and phone is seamless. Everything just 'works' I'm very happy with my purchase, and will recommend to anyone needing a bigger phone.
Pros: Built-in speakers, Bright display, Lightweight, 1080p screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Finally I got the phone i like....
on October 21, 2013
Posted by: MSGS4
from Pittsburgh, PA
Expertise:Expert
It is a great device. Finally i am hapy to switch from iPhone. Live wall paper, customization, great look, Fast. I love this device. I got the S View cover also. Which adds value and protection to the device.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on October 22, 2013
Posted by: eljoyner2003
from Wv
Expertise:Expert
I upgraded from the S4 and it's bigger but has more features and is a lot faster. The picture almost seem to jump out at you they are so clear. Still doing a lot of playing with it and setting it up for me. Great phone thus far...
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Note 3 Experience
on October 23, 2013
Posted by: Zimzdroid
from Northern VA
Expertise:Expert
Fast performer, great battery life, plenty of functionality, good screen size. Replaced it once due to bad radios & bad Wi-Fi but now satisfied with my Note3.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US