Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average customer rating
4.7 out of 5
4.7
(3,135 Reviews)
Open Ratings Snapshot
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product. 
(
2,993 out of 3,087
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
5 out of 5
5
LOVE THIS PHONE
on December 28, 2013
Posted by: SamSunGirl5510
Expertise:Expert
I got this phone as a christmas present and I love it!!! As a high school student, it is a fantastic phone for note taking (Perfect for the name of the phone yes?) and keeping everything on one device! The display is also unbelievable!!! I watch many TV shows and the screen is perfect for portable viewing!!! Overall, it's a great device and as a technophile, I love everything about it!
Pros: Bright display, Realistic color, Lightweight, screen size, stylus
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Too Many Bugs
on December 27, 2013
Posted by: Munchiniwa
from Lake Mary, FL
Expertise:Intermediate
Hardware: I just got the Note 3 three months ago. Found out immediately that it doesn't work reliably on the 5ghz WiFi band. T-Mobile replaced it -- new one has same problem on four different brand high-end routers. Works great on 2.4 ghz but that means no AC WiFi. The USB 3.0 port is VERY slow.
Software: Constant problems with TouchWiz. Been to T-mobile many times and they can't find out why it keeps asking whether I want TouchWiz Easy or TouchWiz every time I use an app. Drives me crazy.
I would LOVE the easy interface if you could just replace the built-in Home Screen apps with ones that work for you. They are locked in. And why does the Easy Interface disable features in some apps? Like the Camera App loses ALL the cool features like "rule of thirds", panorama, special features/picture styles. What's that about?
Personal Preference: Why is there NO Favorites for phone numbers?? REALLY? The built-in Mail, Messages, Browser, and Calendar are very weak. But you can't replace them (in Easy Mode) with better ones. You cannot set different alert tones for Calendar Events or Messages (ever) or Contacts (in Easy Mode).
Pros: Bright display, Realistic color, great for texting
Cons: Poor quality, Did not meet expectations, buggy hardware/software
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE THIS PHONE
on December 27, 2013
Posted by: Tgirl123
I've always been a samsung user and this phone is absolutely amazing. It's big, the screen is amazing, the camera is great (I can go on and on). The moment I saw it I knew that I had to have it!
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect tool for a mobile professional
on December 27, 2013
Posted by: Toyz4CC
from Southampton, NY
Expertise:Intermediate
I have used my Note3 for about 2 months now and every couple days I find another feature that helps me during my day. Its a big device! but when I pick up my old s4 or an iphone, they just seem too small. I like that i can view my so much on one screen. I can also easily switch to one handed mode which makes one handed typing a little easier. The camera takes decent pictures. The pen works excellent for note taking...especially during a call. Even the battery life is pretty amazing for a phone with such a large screen. I would definitely recommend this device!
Pros: Built-in speakers, Bright display, multi-view
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You will never buy another phone
on December 26, 2013
Posted by: ExperienceCellPhoneTech
from Miami
Expertise:Intermediate
After Months of Debating to get the S4 or the Note 3, I decided to get the Note 3 and after 2 day's i'm in love with this phone.
I highly recommend this awesome phone
Pros: Built-in speakers, Bright display
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the best
on December 26, 2013
Posted by: lrorkj
from florida
Expertise:Expert
luv this smartphone the best on so far i have had a lot of phones easy to use and must see in person dont go by whay others are saying try youself.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on December 22, 2013
Posted by: Mp90
from NY
Expertise:Intermediate
So in love with my Note 3!!! Impressed by the new features and the performance!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, s window performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love at first sight!
on December 21, 2013
Posted by: Anonymous
from RI
Expertise:Expert
Buy it, Buy it, Buy it, You will love everything about it.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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