Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average customer rating
4.7
(3,135 Reviews)
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product.
(
2,993 out of
3,087)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
5
Great Phone
on January 11, 2014
Posted by: Wyeast
from Bend, OR
Expertise:Expert
I have had this phone for over a month now and it works great. I run circles around my friends loading pages. And the sound quality is great. I don't sound tinny like other phones do.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on January 11, 2014
Posted by: DubbL
from Memphis, Tn
Expertise:Intermediate
I've owed every galaxy phone from the GS2 on. This is my first phablet and it is simply amazing. It looks great feels great in hand and performance is crazy fast. The only draw back is the speaker which should sound as good as the price of the phone would suggest. I will not be going back to a normal phone again. Every thing about this phone is useful and the S Pen is wonderful.
Great job Samsung
Pros: Bright display, Realistic color, fast, s pen, camera
Cons: speaker
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Pack with Features
on January 9, 2014
Posted by: gjsjass
from New Jersey
Expertise:Intermediate
I love this phone and as a former HTC EVO line user, it's a welcome change. Loaded with everything to easily make it my mobile office. Clean design, clear screen and fast processing time.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wifi Issues
on January 9, 2014
Posted by: PGarrett
from LA
Expertise:Intermediate
Samsung added a "test" when you connect to a Wifi Access Point... they check the internet speed/quality. The problem is a Wifi Access Point doesn't need to connect to the internet. Two examples... My Camera (I'm a Pro Photographer so this is really important to me) and wifi storage devices. In both cases the device only connects to the phone and not the internet. The phone should not DISABLE a good wifi connection just because the device doesn't go to the internet. So I need to carry my old Galaxy S2 just to run my camera. Also the voice quality it not great.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Touchwiz holds it back a little
on January 8, 2014
Posted by: Bluntbeats314
from St. Louis
Expertise:Intermediate
Don't get me wrong, the Note 3 is an excellent device in terms of sheer power and functionality, but Touchwiz takes away from the experience. I'll give the cons first, then the pros. FYI, I'm using the Sprint version of the device here in the states.
Cons - Touchwiz uses a great deal of the Note 3 resources by default which adds the occasional stutter or lag when going from app to app. Touchwiz is an aquired taste with it's cartoonish interface and blocky style. The dialer, stock browser, stock email client and updated settings menu could use an overall. Anytime there has to be a search function inside of the settings menu, it's become far to cluttered. S - Voice has proved to be unreliable at the worst times. It has trouble recognizing contacts and distinguishing between names, even with the adaptive voice feature. Personally, I've remedied this by using the Google voice feature by sliding my finger across the menu button. Please consider including a second speaker in the next iteration. Although the single speaker is good, I find that I have to wear headphones to get fully immersed in the experience. The wifi antennae is pretty weak. I've found myself losing connectivity while being less than 5 ft away from my router, while my other devices connect and stay connected throughout the entire house. The cut and paste feature could use some attention because it's definitely NOT intuitive for anyone new to the Galaxy line.
Pros - everything else. The battery life is amazing and the usb 3.0 charging has really eased my concerns from the Note 2. The screen is excellent for watching movies, drawing and viewing photos or videos. The S-pen functions as it should and offers an unparalleled accuracy and useful set of additional features. Learn the gestures! They will save you time on the most commonly performed tasks and become second nature in no time. The large keyboard, with its dedicated row of numbers just gets the job done. Gaming, true multitasking, content viewing and call quality are all excellent. For some the size will be an issue as they will try to force this to be a one handed device, which it isn't unless you've got abnormally large hands. The device fits comfortably in pants pockets and is surprisingly light. You really can't go wrong with this device.
Pros: Bright display, Lightweight
Cons: touchwiz, mono speaker
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Note 3
on January 8, 2014
Posted by: DeeB16
Expertise:Expert
One of the best phones I ever owned, it has an excellent battery life. I love the features and the ability to expand and explore. The screen size and resolution is out of this world. It was worth changing from iPhone to the note 3, will never look back.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far.
on January 8, 2014
Posted by: raffiwankenobi
from Fresno, CA
Expertise:Expert
Got this phone after having my S2 for a while knowing it could only get better and it definitely was. The battery life is GREAT. This phone easily lasts me all day without power saving mode, a battery case (though it would be nice to find a Samsung brand one), or a charger being carried around. I constantly text and blog and this phone has my back. It's really fast, vibrant, clear, outstanding quality with the camera (using it more than my Nikon now), and it really is a phone I don't plan on replacing any time soon. I recommended it to a friend and he got one 2 weeks later and he is very pleased as well. This phone will not disappoint. Very classy look and has a lot more to show behind its huge screen. The only "negative" things I could say would be that I can't wait for the Kit Kat update to release and the only thing I'd prefer were if the phone had a more flat approach around the edges or used sturdier material for the lid and sides. I use a Spigen Neo-Hybrid case and friends say they'd love the look of a flat-edge. But I do love the faux-leather look. Seriously, this phone is definitely for anyone who wants more.
Pros: Bright display, Durable, Lightweight, battery, look, ram, built-in memory, camera, efficiency and speed
Cons: lid
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST
on January 7, 2014
Posted by: Miabby
Ive had Samsung phones for years but the note 3 has to be the best yet. Easy to use. Very useful. LOVE ITT. Battery is better than most, and I've yet to find any real cons with it.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US