Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average customer rating
4.7
(3,135 Reviews)
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product.
(
2,993 out of
3,087)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
3
Second Thoughts
on May 6, 2014
Posted by: NoOptionNotTo
Bought the Note3 in October. Loved the first Note so thought I'd get the Note3. I've been having second thoughts for the last 4 months. Processor wise, it's great. The most annoying features are the main layouts for the dialer, contacts and list of text messages. It's dull, lifeless and at times hard to see, and seems to be the trend with the latest line of Samsung products. And the current apps available aren't much better. After the GS3, with it's deep black color and contrasting white font, Samsung has missed the boat. I would love to have the original Note layout with the Note3 processor.
Pros: Lightweight
Cons: Did not meet expectations, annoying user displays
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Mynewphone
on May 3, 2014
Posted by: SN3TrueLove
from Texas
Expertise:Intermediate
I am not a tech person, I like style. This phone has both. Cons are the speaker is way too small for any real sound to come through, you will need an external speaker for that. There are way too many apps that I don't use on this phone. Please give consumers the ability to delete. Battery does not last as long as listed in specs.
Connectivity is awesome, the SPen is great, too. I haven't had it long enough to explore all of the options, but I can't wait.
Connectivity is awesome, the SPen is great, too. I haven't had it long enough to explore all of the options, but I can't wait.
Pros: Bright display, Realistic color, Lightweight, connectivity is awesome!
Cons: too many useless apps, tiny speaker low quality sound, low life battery, needs a bigger selection of wallpaper etc
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone! It does more than you would think you would ever need
on May 2, 2014
Posted by: Powerdriven
from Milwaukee, WI
Expertise:Expert
I love the thinness of the device. I really like the clarity of the screen and the screen size. The performance is stellar. If you don't already know about it, get the Smart Screen app and control your entertainment system/tv with your phone. It has an IR blaster built in so you are able to do that now.
My only complaint is that I had the phone a month and cases weren't readily available at the time, I didn't have one one and due to the form of the camera sticking out, it broke somehow. I don't mean it just cracked, it looked like someone jammed a ballpoint pen tip into the center of it and it shattered in a perfect circle. So a case is a must to protect the camera. Oh, and it is very pricey for the quality.
I would buy another one in a heartbeat. It will be hard to find a contender for this for quite some time. The S5 came out and I still like my Note 3 better. I see no need to upgrade with everything that this phone is able to do extremely well.
Pros: Built-in speakers, Bright display, Lightweight, ir blaster, high performance, ease of use
Cons: price, camera sticks out from back easily broken
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade and Great Device
on May 1, 2014
Posted by: MajorKush
from Miami, FL, USA
Expertise:Expert
I went from an iPhone 4s to this device... all i can say is WOW. THe screen size, the features, the battery life... ALl better than my previous phone. The device does everything i could want and more. Every week, I feel like i learn a new feature that the phone has. I also updated the phone to KitKat and it works flawlessly. Samsung apps are a bonus and the integration with Dropbox, Evernote, encryption, etc. is a time saver.
All in all, this is the device to get... until the Note 4 that is ;)
All in all, this is the device to get... until the Note 4 that is ;)
Pros: Bright display, Durable, screen size, quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Overall Phone on the Market
on April 30, 2014
Posted by: pattonm25
from Connecticut, USA
Expertise:Expert
I came to be interested in the Galaxy Note 3 as I felt that I needed more productivity options at work. I had purchased an iPad Mini for the same reason; however, I'm usually on the move in my television studio and sometimes don't have it on my persons. Even when I did taking it out and opening up the correct App and starting to 2 finger type became such a process I gave it up all together.
In my business as a producer for sports television specific sequences in games are vital to airing the best content and in a 9 inning baseball game for example getting ideas noted and quickly is essential to our success.
Coming from the Galaxy S4, I already knew I loved the Life Companion features of the device but the Note 3 seemed to include of that in addition to an array of usable software and hardware for professionals and hobbyist alike so I bought it.
Two weeks in I don't know how I've gone so long without it. It is large. This is true and there is no getting around it but Samsung has included a One Hand Operation mode which greatly helps the process at times when its needed. Most of the time the phone is more of a pleasure to use with two hands. I use the S Pen all day everyday. From note taking and diagram creating to simply drawing pictures with my daughters at a restaurant while we wait on our food. If you are a man with medium to large hands or a women who carries a purse, you shouldn't have a problem. This phone is borderline amazing but you have to take the time to discover new features and really play with and enjoy your phone.
Happy Note Taking and remember...Design Your Life. (Not paid by Samsung - Just love the product)
In my business as a producer for sports television specific sequences in games are vital to airing the best content and in a 9 inning baseball game for example getting ideas noted and quickly is essential to our success.
Coming from the Galaxy S4, I already knew I loved the Life Companion features of the device but the Note 3 seemed to include of that in addition to an array of usable software and hardware for professionals and hobbyist alike so I bought it.
Two weeks in I don't know how I've gone so long without it. It is large. This is true and there is no getting around it but Samsung has included a One Hand Operation mode which greatly helps the process at times when its needed. Most of the time the phone is more of a pleasure to use with two hands. I use the S Pen all day everyday. From note taking and diagram creating to simply drawing pictures with my daughters at a restaurant while we wait on our food. If you are a man with medium to large hands or a women who carries a purse, you shouldn't have a problem. This phone is borderline amazing but you have to take the time to discover new features and really play with and enjoy your phone.
Happy Note Taking and remember...Design Your Life. (Not paid by Samsung - Just love the product)
Pros: Bright display, Realistic color, Lightweight, pressure sensitive touch screen, custom spen software, great battery life, accurate handwriting to text
Cons: average audio (speakers no bass)
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TODO on Galaxy Note 3
on April 29, 2014
Posted by: Artistul
Expertise:Intermediate
As Samsung does not have the option to collect/vote feedback/suggestions for their devices I will try to write this as a feedback review.
The good:
First I need to mention that I am very comfortable with the size of the device.
It has a very good screen and good battery life.
Picture quality is good but I miss some optical zoom or OIS.
The good:
First I need to mention that I am very comfortable with the size of the device.
It has a very good screen and good battery life.
Picture quality is good but I miss some optical zoom or OIS.
The bad:
The battery life has decreased since the KitKat upgrade. Looking at the battery application, I tend to believe that the application that is using the most of the battery is GMail. If I stop it the battery start to improve dramatically.
The UI is bad at handling notification on the lock screen. For example if I slide left over the new message, a new screen is diplayed with weather info. If I slide any other dirrection, nothing happen. If I just touch the message it ask for me to slide to unlock.
The battery life has decreased since the KitKat upgrade. Looking at the battery application, I tend to believe that the application that is using the most of the battery is GMail. If I stop it the battery start to improve dramatically.
The UI is bad at handling notification on the lock screen. For example if I slide left over the new message, a new screen is diplayed with weather info. If I slide any other dirrection, nothing happen. If I just touch the message it ask for me to slide to unlock.
Suggestions:
- Create a page to collect feedback/suggestions per product especially on products that you improve continuously. Allow people to vote for certain features that other users suggested. Create an app to send feedback / suggestion from phone device.
- Deliver the phone with a screen protector that can be kept for screen protection. Don't add any messages or signs on it; you can use a Post-It for that.
- Sort contacts list by the Most Contacted (or Recently Contacted) in the Dialer window
- Zooming in video mode using volume buttons should be smoother
- When I drag over the new messages on the lock screen, unlock the phone and take me to the message.
- Double-tap screen to wake the phone
- Create a page to collect feedback/suggestions per product especially on products that you improve continuously. Allow people to vote for certain features that other users suggested. Create an app to send feedback / suggestion from phone device.
- Deliver the phone with a screen protector that can be kept for screen protection. Don't add any messages or signs on it; you can use a Post-It for that.
- Sort contacts list by the Most Contacted (or Recently Contacted) in the Dialer window
- Zooming in video mode using volume buttons should be smoother
- When I drag over the new messages on the lock screen, unlock the phone and take me to the message.
- Double-tap screen to wake the phone
Software issues:
- S Voice Hands Free is keeping my screen on and sometimes is causing my phone to restart. I keep the phone in the pocket and I don't really know what is happening. I just fill some vibration and the phone restarts even at 68% battery,
- S Voice Hands Free is keeping my screen on and sometimes is causing my phone to restart. I keep the phone in the pocket and I don't really know what is happening. I just fill some vibration and the phone restarts even at 68% battery,
Pros: Bright display, battery life
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it at first, then forever!
on April 28, 2014
Posted by: Rudyloveshisnote
from Los Angeles, CA
Great style, great performance, great phone. Definite winner with everything one would want and need.
Pros: Bright display, Durable, Realistic color, Lightweight, style
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than a phone a real business tool
on April 25, 2014
Posted by: NewHappySamsungCamper
from Syracuse, New York
Expertise:Expert
My brother has an iPhone 5S and he's just as amazed as I am at how well I can enter data and use apps using the SPEN stylus. The iPhone can turn apps on and off but it's very limited for data entry unlike the Note 3 I have. Even though I'm left handed I'm so pleased how the handwriting recognition works and improved as I used it. I've used many phones over the years working as a road warrior sales person and I honestly see this product as light years ahead of the competition. If you want a real tool....Learn how to use what some are foolishly calling Samsung "bloatware". Have someone show you how you can jot a quick note or fully use the "Air Command" function of the stylus and you will understand how the others are toys compared to this well thought out device. I watch videos and slide shows and can simply pause, click the button on the stylus and do a screen grab in whole or part then annotate, place either in a journal, folder or scrapbook while adding tags, additional notes etc. I've used it to take intensive notes in meetings including adding voice memo recordings, projected screen capture using the camera to seamlessly combine into the best work notes I've ever made. Not only that but using a CRM I can do everything else on a screen large enough to have clients view a quick attention grabbing video or have them sing there name on a virtual document. Want a toy go by something else....want an investment that pays dividends every time you use it....then you need to buy this instead. I hope Samsung continues providing a phone with this form factor and features to meet my business needs. MJH
Pros: Inexpensive, Durable, Realistic color, Lightweight
Cons: nothing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US