Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average customer rating
4.7 out of 5
4.7
(3,135 Reviews)
Open Ratings Snapshot
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product. 
(
2,993 out of 3,087
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
3 out of 5
3
The Spen and screen size are selling points
on June 8, 2014
Posted by: Aaron147
from Florida
Expertise:Intermediate
It is one of the best phones I have used. Only reason I gave overall a 3 instead of 5 is the locked bootloader. If you don't know what that means then it will not bother you.
Pros: Bright display, Realistic color, Lightweight, spen, watchon, big screen
Cons: locked bootloader
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on June 8, 2014
Posted by: dsb10
from galesburg il
Expertise:Intermediate
I love the note 3 I'm a artist so I really love the features with the sketchbook and spen. And the display size is perfect. And it preforms like a beast!!!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is an awesome phone
on June 8, 2014
Posted by: Diazz
Expertise:Expert
The Galaxy Note 3 is so far the best phone I've owned. It have incredible multitasking, a very wide screen (which I am very fond of), and a pen that opens up such a wide range of features. Ive had this phone for a few months now and I'm still in love with it!
Pros: Realistic color
Cons: too fagile
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great all in one phone!
on June 8, 2014
Posted by: Zee5075
from New York, NY
Expertise:Intermediate
Of all the devices I've owned in the past, the Note 3 surpasses all of them. I've owned an iPhone in the past as well and the versatility of the note 3 is by far much higher than its competitors. Large size screen, yet lightweight!
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this phone is a beast
on June 7, 2014
Posted by: maleko112
from so cal
Expertise:Expert
Packed with many features. Beautiful HD display. Fast processor.
Pros: Bright display, hd display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
POINT THE FINGER
on June 7, 2014
Posted by: RDubb
Expertise:Expert
I don' t know who to blame for the problems I'm sure that all involved had a hand in the problems since they have been in multiple areas. First I cannot get clear service in my apartment. I believe Sprint owns the majority of that problem! Now the device is grand in design, and operation when it is cooperating. However an OS blunder, I'm sure documented elsewhere, combined with some irrational software have the device in less than optimal service often. Oh by the way this is my third device 1st on new, probably refurbished after that - if I recall the Sprint resolution to replacement for a faulty device. Now I have a device that won't operate while charging. As well as the problem that I cannot receive calls regularly. Now to be honest both Sprint and Ice Cream have claimed responsibility for this. Now I have a VOIP device connected to my network. This is now confusing the phaplet as to which way to connect. Cell service is minimal in my apartment but apparently strong enough to confuse the phone at times. Now I was involved with VOIP in it's early days and ran our own systems from multiple vendors. SO I have some familiarity with the implementation. Sprint's is not good! Anyway when out and about phone behaves better though battery burn and performance can be a problem when running a lot of software but that should be expected I suppose. Well I'd suggest choose your software carefully, some seem to have a problem on this model phone. Get a fast (SHDX) memory card and mucho capacity. You should enjoy the device once you get a stable implementation. Definitely a buy, great screen good pix, speakers could be in better place so plan on headset as part of the device.
Pros: Bright display, Lightweight, screen size, larger screen keys
Cons: speaker location
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Product Crash
on June 7, 2014
Posted by: tntiron73
from Whitney, TX
Expertise:Intermediate
I'd liked to give you a better rating, but it seems every time I get a Samsung, I have a problem with it. First it was the s3 and now it is the note3.
Pros: Built-in speakers, Bright display, Lightweight
Cons: Poor quality, crashes, turns off and on, screen turns black for no reason
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone large screen
on June 7, 2014
Posted by: deivan
from nj
Great features. Large screen s - pen is great fast loading.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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