Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average customer rating
4.7
(3,135 Reviews)
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product.
(
2,993 out of
3,087)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
5
Short and Smiple
on May 30, 2015
Posted by: osbm1
from New Jersey
Expertise:Expert
I love my note 3 and the features that come with it the battery life is great if the new lollipop update did not kill it so badly. The Samsung and it's customer service is what makes the company worth switching for, I can safely say that Samsung will always be my phone company. Also I am looking forward to getting my new note 4 later on. # Samsungforlife
Pros: Durable, Lightweight, spen, 13 megapixl camera, software, galaxy gear
Cons: not big enough
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very very disappointed
on May 30, 2015
Posted by: Mogsubbu23
from Chicago, IL, USA
Expertise:Expert
I'm a very big fan of samsung, but i really lost my cool with this phone. I bought this Note 3 after using Samsung S3 phones. I was very happy to buy it but here is the list of issues.
1. Battery doesn't stay charged for long
2. Phone gets overheated
3. After android update to lollipop, nothing worked. I did a factory reset but lost all my data. You can see all the issues faces after the update in google. I faced each and every issue possible on note3.
4. Phone stops responding not just few but many times. Last time, I tried picking the call in library but the ring doesn't stop. I was embarrassed.
5. Phone hangs very often.
1. Battery doesn't stay charged for long
2. Phone gets overheated
3. After android update to lollipop, nothing worked. I did a factory reset but lost all my data. You can see all the issues faces after the update in google. I faced each and every issue possible on note3.
4. Phone stops responding not just few but many times. Last time, I tried picking the call in library but the ring doesn't stop. I was embarrassed.
5. Phone hangs very often.
This is my first review and believe me, i'm switching to any other brand other than samsung.
Such a disappointment.
Such a disappointment.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great feautures
on May 30, 2015
Posted by: Leana71
from Las Vegas, NV
The phone hasn't given me any issues so I'm loving it for now
Pros: Inexpensive
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does have a lot of great features
on May 29, 2015
Posted by: Nacole
from Saint Robert MO
Expertise:Intermediate
This phone does have a lot of great features plus it pairs with my note pro 12.2, and my friends have one too we love them we share anything new we learn about our phones or new apps that come out. It's fun activities among friends. Wish there were more accessories.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Not high def, speakers system could be improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
overall rating
on May 29, 2015
Posted by: wontchange
from Tacoma, WA
Expertise:Intermediate
The first cellular phone I ever got was a Samsung. That was years ago. I have never had a problem with the phones. The only reason to get a new phone is to upgrade. The features improve, the style improves, Samsung keeps up or surpasses the competition. My overall rating is excellent
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, easy to understand all features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this is a great phone with so many options
on May 29, 2015
Posted by: robertr362003
from katy, texas
Expertise:Intermediate
I have yet to touch all the features of this phone. I love the look of the screen but there IS one problem, when I carry it In my pocket it turns off by itself. It is an annoying problem but it is a great phone besides that problem
Pros: Built-in speakers, Bright display, Realistic color
Cons: Did not meet expectations, turns off by itself for some reason
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I WILL NEVER BUY ANOTHER BRAND
on May 29, 2015
Posted by: KeKe86
from St Louis, Mo
Expertise:Expert
When I first started buying/using cellphones i was getting all these other brands, my phones never work properly i've done countless warranty exchanges to the point where i was ready to just give up on even having a cellphone, I said I would try this last brand Samsumg. The first time I ever got a Samsung phone, I said to myself I will never buy any other brand. I've had such great experiences, and not jus with the phone but with Samsung on so many levels. I had a water damage issue with my 1 1/2 year old out of warranty phone, (I'm not ready for a new phone)so I called Samsung to get assistance with getting the device repaired and the agents were nothing but nice, helpful, they seemed to care about my needs, the quoted pepair charge was extremely reasonable and more than fair, and they also called me to follow up on my phone status. I WILL NEVER BUY ANY OTHER BRAND.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: phone itself is too expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on May 29, 2015
Posted by: SkipJ28
Expertise:Expert
I have had the Note 3 for almost 2 years and still love the way it performs. Speed is still a plus and the latest update about 3 weeks ago has made the phone even better.
Pros: Built-in speakers, Bright display, Realistic color, performance
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US