Customer reviews from Samsung US
Samsung - Galaxy Note 3 4G Cell Phone
Average customer rating
4.7
(3,135 Reviews)
Rating breakdown 3,135 reviews
5 Stars
2,481
4 Stars
539
3 Stars
67
2 Stars
19
1 Star
29
97%of customers recommend this product.
(
2,993 out of
3,087)
Customer Reviews for Samsung - Galaxy Note 3 4G Cell Phone
Customer Rating
5
LOVE THIS PHONE
on December 28, 2013
Posted by: SamSunGirl5510
Expertise:Expert
I got this phone as a christmas present and I love it!!! As a high school student, it is a fantastic phone for note taking (Perfect for the name of the phone yes?) and keeping everything on one device! The display is also unbelievable!!! I watch many TV shows and the screen is perfect for portable viewing!!! Overall, it's a great device and as a technophile, I love everything about it!
Pros: Bright display, Realistic color, Lightweight, screen size, stylus
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A very good phone BUT.....
on December 30, 2013
Posted by: Ellobo
from Rochester NY
Expertise:Intermediate
I was attracted to this phone because of its big screen. I like it and many features that it has. There is one "deal breaker" for me. The Bluetooth. It connects to one device and one device only. I can't use it in the car with my headset. If I use the headset it disconnects from my car system. If I need to hear it on my car system it disconnects from my head set. In order to re-connect them I have to re-SYNC them. This is a dangerous situation if driving. No one from Samsung can explain to me why this is happening.
There are a lot of excellent features of this phone that I like. I'm in my car a lot and this is a very big headache for me. For that reason I will go back to my old phone until they fix this problem.
Pros: Bright display, Realistic color, like having a small laptop in your hand
Cons: bluetooth can handle only one device at a time, voice recognition not very good
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Touchwiz holds it back a little
on January 8, 2014
Posted by: Bluntbeats314
from St. Louis
Expertise:Intermediate
Don't get me wrong, the Note 3 is an excellent device in terms of sheer power and functionality, but Touchwiz takes away from the experience. I'll give the cons first, then the pros. FYI, I'm using the Sprint version of the device here in the states.
Cons - Touchwiz uses a great deal of the Note 3 resources by default which adds the occasional stutter or lag when going from app to app. Touchwiz is an aquired taste with it's cartoonish interface and blocky style. The dialer, stock browser, stock email client and updated settings menu could use an overall. Anytime there has to be a search function inside of the settings menu, it's become far to cluttered. S - Voice has proved to be unreliable at the worst times. It has trouble recognizing contacts and distinguishing between names, even with the adaptive voice feature. Personally, I've remedied this by using the Google voice feature by sliding my finger across the menu button. Please consider including a second speaker in the next iteration. Although the single speaker is good, I find that I have to wear headphones to get fully immersed in the experience. The wifi antennae is pretty weak. I've found myself losing connectivity while being less than 5 ft away from my router, while my other devices connect and stay connected throughout the entire house. The cut and paste feature could use some attention because it's definitely NOT intuitive for anyone new to the Galaxy line.
Pros - everything else. The battery life is amazing and the usb 3.0 charging has really eased my concerns from the Note 2. The screen is excellent for watching movies, drawing and viewing photos or videos. The S-pen functions as it should and offers an unparalleled accuracy and useful set of additional features. Learn the gestures! They will save you time on the most commonly performed tasks and become second nature in no time. The large keyboard, with its dedicated row of numbers just gets the job done. Gaming, true multitasking, content viewing and call quality are all excellent. For some the size will be an issue as they will try to force this to be a one handed device, which it isn't unless you've got abnormally large hands. The device fits comfortably in pants pockets and is surprisingly light. You really can't go wrong with this device.
Pros: Bright display, Lightweight
Cons: touchwiz, mono speaker
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on January 11, 2014
Posted by: DubbL
from Memphis, Tn
Expertise:Intermediate
I've owed every galaxy phone from the GS2 on. This is my first phablet and it is simply amazing. It looks great feels great in hand and performance is crazy fast. The only draw back is the speaker which should sound as good as the price of the phone would suggest. I will not be going back to a normal phone again. Every thing about this phone is useful and the S Pen is wonderful.
Great job Samsung
Pros: Bright display, Realistic color, fast, s pen, camera
Cons: speaker
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
NO OTHER PHONE LIKE NOTE 3
on January 21, 2014
Posted by: VISHPOL
from NEW YORK
Expertise:Intermediate
FANTASTIC SCREEN, GREAT APPS, NICE QUALITY, SLEEK DESIGN AND AWESOME SUPPORT.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I AM IN LOVE WITH THIS PHONE
on January 25, 2014
Posted by: Damie
Expertise:Intermediate
This phone is awesome. I love it. It has a nice huge screen and a really nice camera. It has 3 GB of ram in it records in 4K. WOW! One of the best phones ever. You can scroll down with your eyes and so much more. The only issue i have with it is that every once in a while i will need to restart to connect to Wi-Fi. And also this phone is capable with sprint spark yet. And sprint has really bad 4G LTE here where i live . But that doesn't have to to with the phone. Just the network. But this is the best choice.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, camera, everything else
Cons: wifi connection problems, not sprint spark capable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the Best!!!!
on February 6, 2014
Posted by: DNB2020
Expertise:Expert
This is the Best smart phone ever!!!!
I love everything about this phone. It's powerful, fast and lightweight.
I love everything about this phone. It's powerful, fast and lightweight.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, powerful, elegant, feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of Samsung, Best of Android!!!
on February 14, 2014
Posted by: WayneHUI
from LA
Expertise:Expert
I've been using the 1st galaxy, gs3, gs4, note 2, then I jumped to the note 3, it's getting stronger and stronger. For me it is the best phone on the market so far. Huge fun!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US