Customer reviews from geappliances.com
GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Average customer rating
3.9
(1,210 Reviews)
Rating breakdown 1,210 reviews
5 Stars
609
4 Stars
281
3 Stars
107
2 Stars
73
1 Star
140
75%of customers recommend this product.
(
871 out of
1,169)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
1
Bad Apple
on December 22, 2022
Posted by: anghol5
from Virginia
Dishwasher died after a mere 5 years. You would thing they would last longer, it started beeping and making a singing noise at all hours. My husband tried resetting the breaker. Then all of a sudden the dishwasher wouldn't start. We don't run it that often, it is just 2 of us. The filter isn't dirty, I clean it often.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 27, 2022
Hi there,
We're truly sorry to hear that your dishwasher has died after only 5 years of use. This is not the quality experience we want for our customers and understand your disappointment. If you haven't done so, we recommend scheduling a technician to look at your dishwasher. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you need any assistance. Mike@GEA
We're truly sorry to hear that your dishwasher has died after only 5 years of use. This is not the quality experience we want for our customers and understand your disappointment. If you haven't done so, we recommend scheduling a technician to look at your dishwasher. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you need any assistance. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t work
on January 28, 2023
Posted by: Mike246st
from NY
Stopped working after only 4 years. Had a technician replace the motherboard and it worked for about 3 weeks before it died again. Wasted my money trying to fix it, now I am going to have to replace it and it won’t be GE washer
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, January 30, 2023
Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher is experiencing issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
" motherboard fried" after 4 years.
on March 20, 2023
Posted by: marisalee53
from Kenmore, wa
paid a repairman to come out- he got it to work briefly but said it won't last and recommended buying a new one as this is a dud.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, March 21, 2023
Hello - Thank you so much for the review and feedback. We appreciate it so much.
We are so sorry to hear about the motherboard issues you've noticed, this is definitely a frustrating situation to deal with. We can understand the frustration you've dealt with. We would not have expected this to happen on this model here.
We are going to forward this information over to our product team to review, this way we can make sure to avoid this and find out what could have caused the malfunction. Thank you again for sharing.
Stay safe out there.
Jonathon@GEA
We are so sorry to hear about the motherboard issues you've noticed, this is definitely a frustrating situation to deal with. We can understand the frustration you've dealt with. We would not have expected this to happen on this model here.
We are going to forward this information over to our product team to review, this way we can make sure to avoid this and find out what could have caused the malfunction. Thank you again for sharing.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best dishwasher I've had over 40 years.
on October 7, 2023
Posted by: DesiinAR
I'm not entirely sure how old this dishwasher is but it was in a house that I recently bought. I think the house was built in 2007 and I don't know if the dishwasher is original but since it is in Bisque, my best guess is yes. I have had 3 brand new dishwashers through the years of various brands. I have to say this is the best dishwasher I have ever had. I wanted to get a SS door so it could match the rest of my suite but it has been discontinue in the part is no longer manufactured. I am pretty sure I will keep it in spite of the color...because I LOVE IT!
I would recommend this to a friend!
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Dishwasher, EXCEPT....
on March 31, 2024
Posted by: Kirk S49
I purchased two of these dishwashers, one for home and another for a rental property.
They do an excellent cleaning job when they work but both of them became undependable within two years due an identical issue... the user interface board in the door stopped working. I could get them to run by turning the circuit breaker off and on until finally that no longer worked either.
I purchased a new interface board for one of them. The door must be removed and dismantled to remove and replace this board.
They do an excellent cleaning job when they work but both of them became undependable within two years due an identical issue... the user interface board in the door stopped working. I could get them to run by turning the circuit breaker off and on until finally that no longer worked either.
I purchased a new interface board for one of them. The door must be removed and dismantled to remove and replace this board.
I found two things that I believe contributed to the boards demise. The first was the screw-on vent on the door interior was not as tight as it could have been which may have allowed steam to affect the boards integrity. The board appears to have a protective coating but who knows?
The second was the plastic support pins to which the board is fastened with screws. Two of these pins were broken, possibly from being overtightened at the factory. The broken supports allowed the board to flex anytime a button was pushed, possibly causing a break in connections.
The second was the plastic support pins to which the board is fastened with screws. Two of these pins were broken, possibly from being overtightened at the factory. The broken supports allowed the board to flex anytime a button was pushed, possibly causing a break in connections.
I removed the broken supports that came out with the old board and super-glued them where they had broken off. This took more time than swapping the board!
With the board replaced, the dishwasher works like new but replacement was tedious and unnecessary, in my opinion, if more care had been taken during factory assembly.
Now I need to repair the other dishwasher.
With the board replaced, the dishwasher works like new but replacement was tedious and unnecessary, in my opinion, if more care had been taken during factory assembly.
Now I need to repair the other dishwasher.
On another subject, I do not like the black trays and find them hard to see when loading unless I turn on some very bright lighting.
I will probably not purchase another GE dishwasher.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, April 2, 2024
We are so sorry to hear of your experience with the control boards in your dishwashers. We understand the importance of appliances operating for a while, and we are confident that the replacement of these boards will provide a longer life span for this product. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after 5 years.
on May 4, 2024
Posted by: AngeloSeattle
Completely stopped powering on after 5 years. Around the 4th year I had to turn the breaker off and on to get it working. Around the 5th year the control panel just stopped lighting up even if I turned the breaker off and on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2024
We're very sorry to hear that your dishwasher is no longer working. We want consumers to be satisfied with our products, which is why your comments and feedback are extremely important to us. We can assure you that GE Appliances continues to review all products for possible improvement.
Written by a customer while visiting geappliances.com
Customer Rating
2
Does not last long.
on November 30, 2024
Posted by: mantrik
from Seattle, wa
This dishwasher came with the house made in 2017. It used to constantly turn on by itself so for a while we would turn off the circuit breaker and turn it on when needed. After a while it just completely stopped working. I don’t think the price is worth the product longevity.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, December 13, 2024
We'd like to gather additional information regarding your dishwasher. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dish washer ever owned due to quality
on December 6, 2024
Posted by: John993
Worst dish washer ever owned. We rarely would use it. It cleaned ok, but did not last. Constant power issues. We checked the power from the circuit and it was fine. It just would lose the power and eventually broke with a short due tobthe wiring of the dishwasher. Do not buy!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, December 23, 2024
While we understand the importance of an appliance and its parts lasting for an extended amount of time, it is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance. We advise scheduling service with one of our certified technicians to get this issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com