Customer reviews from geappliances.com
GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Average customer rating
3.9
(1,210 Reviews)
Rating breakdown 1,210 reviews
5 Stars
609
4 Stars
281
3 Stars
107
2 Stars
73
1 Star
140
75%of customers recommend this product.
(
871 out of
1,169)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
1
Guaranteed to Fail
on June 21, 2021
Posted by: Blackbird0147
from Virginia
This dishwasher is pretty much guaranteed to fail between 3 to 4 years. The control board will go out and the replacements will keep breaking until you replace the entire dishwasher . Currently, the control board are out of stock and ETA is two months. This is not a quality product, don’t give GE your money.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 22, 2021
Hi there, we're sorry that the control board went out on your dishwasher. We can assure you this is not the expectation we have for our consumers so we can imagine your disappointment.
In addition, we apologize for the time you're having to spend waiting on the part to be delivered. We know this is tedious, so we appreciate you bringing this to our attention for us to review.
We're wishing you the best and hope to see you with a working dishwasher very soon.
Guy@GEA
In addition, we apologize for the time you're having to spend waiting on the part to be delivered. We know this is tedious, so we appreciate you bringing this to our attention for us to review.
We're wishing you the best and hope to see you with a working dishwasher very soon.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not to buy again
on July 5, 2021
Posted by: MTZ1
from chandler
Terrible product, although I prefer American made & that is why I trusted GE appliance. But next time I will buy Samsung or other products which can last longer and give me ROI. Only used twice and it stopped working
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 6, 2021
Hello, thank you for your review. We are sincerely sorry that your dishwasher has stopped operating properly after only two uses. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of crap!
on July 31, 2021
Posted by: Angrydishwasher
from Fuquay-varina
We have had this dishwasher about 3 years...never used more than twice a week, and today it died. No lights, no sounds, NOTHING! Bought a whole kitchen of GE appliances at the same time. Refrigerator has had repairs twice already, and anticipate a third soon if the ice maker stops again! GE certainly didn't bring good things to life in my kitchen! Never again, GE!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 6, 2021
Hello there, we're so sorry to hear that your dishwasher died after just three years and that you've had to have your refrigerator repaired. As a company that prides ourselves on quality, we never expect to see this so we can only imagine the kind of frustration you're feeling right now.
We'll be sure to take your comments into consideration for future reference and we're wishing you the very best moving forward. If your refrigerator starts acting up again, please send us a message on social media so that we can look into this for you.
Guy@GEA
We'll be sure to take your comments into consideration for future reference and we're wishing you the very best moving forward. If your refrigerator starts acting up again, please send us a message on social media so that we can look into this for you.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Cycles
on September 6, 2021
Posted by: 457AGEDishwasher
from Somers, NY
Excellent product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Crap! Won't last a year. Repaired twice in 3 years
on February 12, 2022
Posted by: jtgraham
from Washington
The circuit board went out 2 times in 3 years. Should last much longer.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 15, 2022
Hello. Thank you for taking the time to reach out with this review of your dishwasher. We are so sorry to hear that your circuit board has gone out twice in the past 3 years. We understand your concern and how frustrating this is. We've sent an e-mail your way to gather additional information. Please respond at your earliest convenience so that we may take a closer look into this. We look forward to hearing from you. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down 5 times
on March 27, 2022
Posted by: yohjo
from angels camp, ca
Control board had to be replaced four times in five months. After the fifth breakdown I had enough and threw the machine away. Next door neighbor had the same problem and solved it the same way.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
Oh boy, we are so sorry that your dishwasher's control board had to be replaced so many times in such a short timespan. This is certainly not something we would expect with this model and we hate that you had to deal with this.
We do hope we can regain your trust in us in the future. Please reach out to us if you have any questions or concerns in the future - we're always glad to help. Take care, Kelsey@GEA
We do hope we can regain your trust in us in the future. Please reach out to us if you have any questions or concerns in the future - we're always glad to help. Take care, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage
on April 19, 2022
Posted by: Boston Tom G
from Boston, MA
Bought this five years ago along with a full kitchen of GE appliances. Dishwasher is going to cost me over 50% of original purchase price just to buy parts to fix it. Haven’t paid for the technician yet. I will not repairing it. I will not be replacing it with another GE product.
Fridge has been repaired once under extended warranty from retailer. Not from GE. Oven has been repaired twice under retailer’s warranty as well. I don’t recommend buying anything from GE.
Fridge has been repaired once under extended warranty from retailer. Not from GE. Oven has been repaired twice under retailer’s warranty as well. I don’t recommend buying anything from GE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 21, 2022
Oh, goodness! So sorry to hear of the trouble you've had with your dishwasher and your other appliances. We can totally understand how much of a headache this must be and we really do apologize. Please know that we're always here to help if any questions ever come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Quit working
on November 7, 2022
Posted by: Schroths
from Northern Colorado
Just over five years old our dishwasher lost all power.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 10, 2022
Hi there,
Thanks for taking the time to reach out about your dishwasher. So sorry to hear about it not powering on as it should, we can understand how that'd be frustrating for sure. If you're finding that your dishwasher won't run or doesn't have power, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986&_ga=2.54995435.1940168203.1668105400-402412328.1667824966
If you continue to have issues, you can reach out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Thanks for taking the time to reach out about your dishwasher. So sorry to hear about it not powering on as it should, we can understand how that'd be frustrating for sure. If you're finding that your dishwasher won't run or doesn't have power, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986&_ga=2.54995435.1940168203.1668105400-402412328.1667824966
If you continue to have issues, you can reach out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com