Customer reviews from geappliances.com
GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Average customer rating
3.9
(1,210 Reviews)
Rating breakdown 1,210 reviews
5 Stars
609
4 Stars
281
3 Stars
107
2 Stars
73
1 Star
140
75%of customers recommend this product.
(
871 out of
1,169)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
2
Good dishwasher but short lived
on October 3, 2022
Posted by: Jbree2022
from Huntsville, Alabama
We moved into a brand new construction home and used the dishwasher on average of two times per week. After two years, the dishwasher began malfunctioning. Initially, the circuit board would play “musical tunes” while not in operation and may or may not start when programmed to do so. Dishwasher motherboard was repaired to no avail. Dishwasher would quit working and we noticed the the breaker would be tripped and then would work a few times then eventually quit working all together. There have been numerous people in our new construction neighborhood that have had the exact same issues. Will not purchase another GE again.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 11, 2022
Hi - We truly appreciate you taking the time to share your experience with your GE Appliances dishwasher and are truly sorry to hear about the difficulties you had with the unit. Please accept our apologies for your disappointment and any inconvenience this situation may have caused you. An email has been sent to you to gather additional information regarding this situation and we would appreciate a response at your earliest convenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Thermostat Broken
on October 5, 2022
Posted by: moyai
from Mesa, AZ
The thermostat is broken and I'm unable to order a new one. Finding a part number for the thermostat alone is next to impossible.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 6, 2022
Hello - while we're happy to see that you rated this unit high on multiple categories, we're also very sorry to hear that the thermostat for your dishwasher isn't working as expected. We know this can be very inconvenient, and we completely understand any frustration this may have caused.
We appreciate your interest in trying to repair the unit by yourself, but we recommend scheduling a service appointment for this type of situation. You can schedule a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope to hear from you soon, and please know you can always find us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We appreciate your interest in trying to repair the unit by yourself, but we recommend scheduling a service appointment for this type of situation. You can schedule a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope to hear from you soon, and please know you can always find us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Worthy for Any Kitchen
on November 18, 2022
Posted by: Sk012022
from Henderson, NV
Thia dishwasher is a maintenance headache. Surprised that GE doesnt have any TSB on this model. Very unreliable in comparison to the previous GE that operated over 18 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 21, 2022
Thank you for sharing your experience with us. We’re saddened to hear that this dishwasher did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be. With this said, we would like to apologize for any inconvenience this dishwasher has given you.
If you continue to experience issues with this dishwasher, we highly recommend scheduling service with one of our technicians, which you can do by calling 1-800-432-2737. Additionally, you can visit this page found on our website for more information: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being the best part of GE Appliances; if you ever need additional assistance, please know that you can always reach out to us. Kind regards – Matthew@GEA
If you continue to experience issues with this dishwasher, we highly recommend scheduling service with one of our technicians, which you can do by calling 1-800-432-2737. Additionally, you can visit this page found on our website for more information: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being the best part of GE Appliances; if you ever need additional assistance, please know that you can always reach out to us. Kind regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher Ever
on November 20, 2022
Posted by: v1001
from Philadelphia, PA
Never buy this dishwasher. I had recurring issues. I initially replaced UI boar, then door latch, now have to replace mother board. If anyone bought this, and realize you have any isssues, then throw this one out and buy something else instead of trying to fix this. I will never ever buy a GE product again.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 22, 2022
Hi there!
Thank you for reaching out to us. We’re so sorry to hear about these issues you’ve had with your dishwasher. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be. With this said, we would like to apologize for any inconvenience or disappointment you’ve experienced.
We're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Additionally, we would like to thank you for your dedication to our brand over the years. We would not be where we are today without the love and support of our consumers; therefore, we hope that you find satisfaction in your next dishwasher.
Please know that you will always have a place in the GEA family, and we hope that there will be an opportunity in the future to regain your trust in our brand. Wishing you well – Matthew@GEA
Thank you for reaching out to us. We’re so sorry to hear about these issues you’ve had with your dishwasher. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be. With this said, we would like to apologize for any inconvenience or disappointment you’ve experienced.
We're confident that our technician can get you taken care of; therefore, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Additionally, we would like to thank you for your dedication to our brand over the years. We would not be where we are today without the love and support of our consumers; therefore, we hope that you find satisfaction in your next dishwasher.
Please know that you will always have a place in the GEA family, and we hope that there will be an opportunity in the future to regain your trust in our brand. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Water pump broken second time
on December 9, 2022
Posted by: Lins24
from Delaware
We have this dishwasher for 6 years. We got it when we built our house. We have been disappointed in the cleaning of the dishes. We have replaced the water pump less than 2 years ago and now we are faced with it again. Not wasting money fixing it. Will replace the whole unit. Did not hold up.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 13, 2022
Hey there; we hope you are doing well! Thank you for taking the time to write this review. While we always strive to deliver the highest quality products that meet every need of our consumers, we also understand that there is room where we can improve. With this said, we would like to apologize for any inconvenience or disappointment this dishwasher has caused you over the past six years.
If you continue to experience issues, we highly recommend scheduling service with a GEA technician by calling 1-800-432-2737. You can also reach our team by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We would like to thank you for your dedication to our brand over the years. We would not be where we are today without the love and support of our consumers; therefore, we hope that you find satisfaction in your next dishwasher.
Thank you for being part of the GEA family; if you ever have any questions or concerns, please know that you can always reach out to us. All the best – Matthew@GEA
If you continue to experience issues, we highly recommend scheduling service with a GEA technician by calling 1-800-432-2737. You can also reach our team by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We would like to thank you for your dedication to our brand over the years. We would not be where we are today without the love and support of our consumers; therefore, we hope that you find satisfaction in your next dishwasher.
Thank you for being part of the GEA family; if you ever have any questions or concerns, please know that you can always reach out to us. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
4 years old and it crapped out on me
on December 31, 2022
Posted by: Casey is ticked off
from Haslet TX
Dishwasher should last a lot longer than 4 years with the cost associated with it. Just stopped working, replaced the motherboard and still nothing. Never buying a GE dish or appliance again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 5, 2023
Hello,
This is definitely not something we enjoy hearing about. Our most sincere apologies to hear about your dishwasher and understand how incredibly frustrating this must be. Please know that we do take feedback seriously and will share this with our development team. If you haven't done so, we recommend having a service technician come out to work on your dishwasher.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best. Mike@GEA
This is definitely not something we enjoy hearing about. Our most sincere apologies to hear about your dishwasher and understand how incredibly frustrating this must be. Please know that we do take feedback seriously and will share this with our development team. If you haven't done so, we recommend having a service technician come out to work on your dishwasher.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
broken 4 times in 4 years
on January 28, 2023
Posted by: Shiv123
from ny
basically everything that can break has broken. glad i got a service plan
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, January 30, 2023
Hi - Thank you for taking the time to write this review on your GE Dishwasher. We appreciate your firsthand account of your experience with the dishwasher. Please accept our apologies for your disappointment and any inconvenience this may have caused you. While we strive to deliver the best quality products and services to meet the needs of all our consumers, we also understand that there is always room for improvement. Please contact us again if you have additional questions or concerns.
-Charlie@GEA
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Died too soon
on June 19, 2023
Posted by: SLCT
from Fairfield, CT
I loved the dishwasher until it DIED four years in. I bought the GE because my last GE dishwasher lasted 25 years. I refuse to pay for repairs on such a new appliance, and I can tell that it's the motherboard failing, which seems to be the common culprit on this page. Looks like GE has lost a lot of customers for this one bad part. I will try to replace it myself. I'm sorry to say, no more GE appliances in my house!
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 20, 2023
Hello,
Oh no! We're so very sorry that your dishwasher died. We certainly understand how disruptive something like this can be and we'd like to check into this further. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
Oh no! We're so very sorry that your dishwasher died. We certainly understand how disruptive something like this can be and we'd like to check into this further. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com