Customer reviews from geappliances.com
GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Average customer rating
3.9
(1,210 Reviews)
Rating breakdown 1,210 reviews
5 Stars
609
4 Stars
281
3 Stars
107
2 Stars
73
1 Star
140
75%of customers recommend this product.
(
871 out of
1,169)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher with Tub - Stainless Steel
Customer Rating
3
Excellent performance!
on July 24, 2021
Posted by: Jul6021
from Hollister CA
This diswasher has a great performance, and it has a very quiet functioning to use it over night without being disturbed by the sound. It has a very nice look, and is very spacious inside to fill it up and save energy.
I would recommend this to a friend!
Features
2
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Geoff@GEA, GE Appliances, July 27, 2021
Hello and thank you for your review. We are pleased that you feel this model has great performance as well as being quiet. Don't you also like the clean appearance on the front. Welcome to the GE Appliance family. Stay well. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Very quiet but failed in a few years.
on September 3, 2021
Posted by: saaron99
from Farmington, MN
Love the dishwasher, but after a year or two it started randomly beeping. Then intermittently it would not turn on without shutting off the circuit breaker and "rebooting" it. Now it doesn't work at all.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 7, 2021
We appreciate the review on your dishwasher and apologize for the trouble you have had over the years. It's disappointing to hear about the issues and sounds like you have been dealing with this for awhile. Please call 1-800-432-2737 or schedule service online here: https://www.geappliances.com/ge/service-and-support/service.htm
A GEA technician will be able to help diagnose and resolve this problem. Thanks. - John@GEA
A GEA technician will be able to help diagnose and resolve this problem. Thanks. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
failure in 3 years
on September 9, 2021
Posted by: bossman2696a
from mass
nice looking and adequate for most households daily use, dishes were always clean
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, September 14, 2021
Hello - Thanks for your feedback. We are sorry your dishwasher stopped working in 3 years. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Worst dishwasher I've ever owned
on December 13, 2021
Posted by: Yayag
from Cincinnati
Beauriful, worked great for about 2 years. Now the lights wont come on. We've had to reattach wiring that came loose. Now just wont run, similar issues as others have listed. Probably needs new motherboard, but I give up....switching brands. Also, seemed to get clogged frequently. The cheap one that came with the house worked for 20 plus years and never clogged, no issues...wish I could remember the brand, lol.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
5
Response from geappliances.comBy Kianna@GEA, GE Appliances, December 20, 2021
Hello,
We are glad to hear that your dishwasher worked for 2 years and that you found it to be beautiful, but sorry to hear that it stopped working. This must be very frustrating for you considering that this is not the ownership experience that we want for our consumers. Please know that we are happy to help.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technician will be able to take care of your issue, and we hope to keep you in our GEA family.
All the best,
Kianna@GEA
We are glad to hear that your dishwasher worked for 2 years and that you found it to be beautiful, but sorry to hear that it stopped working. This must be very frustrating for you considering that this is not the ownership experience that we want for our consumers. Please know that we are happy to help.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technician will be able to take care of your issue, and we hope to keep you in our GEA family.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Control Module Unreliable
on January 11, 2022
Posted by: JimKelly552
from West Deptford, NJ
New dishwasher installed in spring 2017. Control module failed and replaced with GE certified module in summer 2020. Now that replacement module has failed in January 2022.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 14, 2022
Hello,
We appreciate the review. We're sorry to hear that the control module failed twice, and understand that this can be bothersome especially after having it replaced a short time ago. We'll take your feedback about this into consideration for improvements.
Please also consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
We appreciate the review. We're sorry to hear that the control module failed twice, and understand that this can be bothersome especially after having it replaced a short time ago. We'll take your feedback about this into consideration for improvements.
Please also consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality and workmanship
on August 22, 2022
Posted by: PT25
from Pennsylvania
The dishwasher no longer works just after the 4 year mark. Quoted repair work is nearly what I originally paid for the dishwasher. We really only use the unit two times a week. This is not what we had expected nor should we expect this to happen after 4 years. I thought GE stood for quality. I guess I'm wrong.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 26, 2022
Hello - we're very sorry to hear that your dishwasher isn't working as expected. We realize how inconvenient this is, and we completely understand your frustration.
Please know that we find this feedback very valuable, and we will share your thoughts with the appropriate teams for future design consideration and improvements.
We're confident our technician provided the best resolution possible to this concern, but if you need another service appointment, you can schedule one by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
In the meantime, you can always reach out to us on social media if there are any other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Please know that we find this feedback very valuable, and we will share your thoughts with the appropriate teams for future design consideration and improvements.
We're confident our technician provided the best resolution possible to this concern, but if you need another service appointment, you can schedule one by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
In the meantime, you can always reach out to us on social media if there are any other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Should get zero stars
on August 31, 2022
Posted by: MadinPA
from Downingtown, PA
Terrible dishwasher! When I first got it, GE had to replace a bad water intake valve. Fortunately, it was covered under the manufacturer's warranty. Now, after the unit is only 4 years old, there's a problem with the water circulation pump. Parts and labor will cost more than the unit itself. BUYER BEWARE. I will not be buying another GE product.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 14, 2022
Hi there,
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear about the issues you've had here with it, especially since you've had service on it before. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders just in case their message ends up there.
Thanks for your patience in the meantime.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear about the issues you've had here with it, especially since you've had service on it before. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders just in case their message ends up there.
Thanks for your patience in the meantime.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on August 31, 2022
Posted by: Jagls
from Lakeville, MN
We love it, Low noise factor and maintenance free for last 7 years. This product even works great for Indian high oil, high masala and highly frying dishes. We have having great washes with this product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com