This shaver has performed well for me. My only complaint is that, after six months of use, it has developed an odor (like body odor) which I am trying to figure out how to eliminate.
This is the third cordless/electric razor I've owned and it is the best of all. It gives me a better, closer shave and it is much easier to clean than my previous ones. It also holds a charge longer and makes less noise than my other ones.
This my 2nd Norelco razor. My 1st still works after 12 years but I wanted to upgrade. This sleek razor feels great, glides effortlessly, gives a super smooth shave and has a very long charge life. There are only 2 minor inconveniences. One is the charging unit is the base (my old one was in the razor - easier when traveling. The 2nd is the on/off switch is too sensitive and because of its location I have accidentally turned the machine off while shaving. All-in-all I recommend this to anyone.
I have been using electric razors for the past 30 years and this is the finest I've ever used, even if all the other razors were manufactured by Phillips. It's just an effortless, close, clean shave.
My only complaint, the reason for the lower rating for Design, is the location of the power switch. My thumb rests on the switch as I shave and I keep shutting it off. Relocating it would be a great improvement.