Customer reviews from philips.com
Philips Norelco - SensoTouch 3D Electric Razor - Black
Average customer rating
4.4
(773 Reviews)
Rating breakdown 773 reviews
5 Stars
485
4 Stars
185
3 Stars
42
2 Stars
32
1 Star
29
89%of customers recommend this product.
(
663 out of
746)
Customer Reviews for Philips Norelco - SensoTouch 3D Electric Razor - Black
Customer Rating
3
Doesn't shave as close as the product it replaced.
on November 14, 2017
Posted by: Flyboy1
Gender:Male
Verified Purchase:Yes
Finally had to replace the original head on my shaver. The new model doesn't shave as close as the original, but it's not too bad. I'll probably keep it until it needs to be replaced. At that time, since the new design enables you to change just the head and blades, I hope Norelco has an improved version available. If not, I'll start shopping for an alternative.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Excellent shaver
on October 9, 2011
Posted by: Bruce17
Gender:Male
After several years of using a Braun, I switched back to Norelco and much prefer this Senso Touch. It is more comfortable and gives a closer shave with no discomfort.
My only criticism involves charging and the cleaning process. A Norelco service person told me that overcharging damages the battery, so I should not leave it in the stand if it's plugged in. Now I simply reverse the position of the razor so the electric contacts on the razor do not touch the metal on the stand. It's less secure, but more convenient. For the same reason, I have to be careful not to leave the razor in the cleaning device too long. Otherwise, cleaning is pretty simple.
My only criticism involves charging and the cleaning process. A Norelco service person told me that overcharging damages the battery, so I should not leave it in the stand if it's plugged in. Now I simply reverse the position of the razor so the electric contacts on the razor do not touch the metal on the stand. It's less secure, but more convenient. For the same reason, I have to be careful not to leave the razor in the cleaning device too long. Otherwise, cleaning is pretty simple.
Pros: very close & comfortable shave
Cons: need to be careful about overcharging the battery
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: buzzkhat
Gender:Male
Verified Purchase:Yes
I have had several cheaper electric shavers over the last 20 years or so and have been totally disappointed in them. I finally gave up and went back to shaving with a manual razor. I was in doubt about the purchase of a higher priced razor due to the bad results I had. I received the one now have as a gift. I am greatly surprised and satisfied with this shaver as it does all it should do and then some. I will always use this type of shaver in the future.
Pros: rapid charghing
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Comfortable to use. Enjoy close shave. Simple cleansing.
on October 9, 2011
Posted by: Sunflowr47
Gender:Male
Totaly satisfied with product. Anticipate using for extended period of time. Only need for shaver head replacement annualy.
Pros: gentle * close shave, quick cleansing, recharge stand
Cons: none.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
The shaver is great - the travel case is poor
on June 16, 2012
Posted by: CorkyG
Gender:Male
The actual shaver is terrific - the best I have ever used. But, the travel case is useless. It should have continued with the Artitec style case with built in charger port. This case is soft and provides no protection at all, especially when the protective head cap broke after two months. A new one has been back ordered for over two months. That is no good. There is no way to charge the shaver on an extended trip without taking the stand up stand. Not good. Bring back the cradle case with charger port!
Pros: the 3-d senso touch heads, the quietness, the feel while shaving
Cons: the flimsy protective cap, the useless plastic bag travel case, no way to charge on a long trip such as a cruise.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Poor on tough stubble. Great everywhere else
on June 16, 2012
Posted by: kthomason
Gender:Male
If you are like me i do not like to shave every day so i go a day or 2 without shaving and the longer i do go the poorer the razor shaves. i do like the design and it is very easy to use and works great if you shave every day. it works well with shaving cream and in water. it is easy to clean and it charges fast.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
The floating heads on this razor gives me the most comfortable shave I've ever had.
on June 16, 2012
Posted by: Freddie51
Gender:Male
Philips Norelco Products are the best of any electric razor company in the world. Their products just can't be beat by any other manufacturer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: HMF1
Gender:Male
Verified Purchase:Yes
It gave me the smoothest shave in years. the charge is quick and lasts almost 2 weeks..
Pros: no pull on skin
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com