Customer reviews from philips.com
Philips Norelco - SensoTouch 3D Electric Razor - Black
Average customer rating
4.4
(773 Reviews)
Rating breakdown 773 reviews
5 Stars
485
4 Stars
185
3 Stars
42
2 Stars
32
1 Star
29
89%of customers recommend this product.
(
663 out of
746)
Customer Reviews for Philips Norelco - SensoTouch 3D Electric Razor - Black
Posted by: fran41
Gender:Male
Verified Purchase:Yes
My old shaver (8260XL) gives a much better shave.
The new shaver requires a much longer time to complete a half decent shave, both dry &wet
The new shaver requires a much longer time to complete a half decent shave, both dry &wet
Pros: none
Cons: lousy shave
No, I would not recommend this to a friend.
Response from philips.comBy HK, PhilipsWebcare, August 11, 2014
Hello,
Thank you for your feedback. Your first shaves may not give you the result you expect. It is recommended to take into account an adaptation period of 3 weeks. During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system
Move the shaving heads over the skin, making both straight and circular movements.
Your skin may need 2-3 weeks to get accustomed to this Philips system.
To prevent damage, put the protection cap on the shaver after use. Hope this helps.
Thank you for your feedback. Your first shaves may not give you the result you expect. It is recommended to take into account an adaptation period of 3 weeks. During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system
Move the shaving heads over the skin, making both straight and circular movements.
Your skin may need 2-3 weeks to get accustomed to this Philips system.
To prevent damage, put the protection cap on the shaver after use. Hope this helps.
Written by a customer while visiting philips.com
Posted by: Lawman154
Gender:Male
Verified Purchase:Yes
I purchased the razor because I lived the way it looks. Does fit great in my hand. Only thing is that I got one use out of it and it would not work again. maybe I just had a bad one. I do have an older model that is still working great. Guess I should not have tried to replace it!
Pros: great look
Response from philips.comBy HK, PhilipsWebcare, August 8, 2014
Hello,
We’re sorry for the experience you’ve had with our Norelco Shaver. If you are facing any difficulties with our product, please feel free to contact our Consumer Care team on the following link: http://goo.gl/myAap under the Men’s Grooming / Norelco section and our representative with expertise in handling this product will be happy to help you.
We’re sorry for the experience you’ve had with our Norelco Shaver. If you are facing any difficulties with our product, please feel free to contact our Consumer Care team on the following link: http://goo.gl/myAap under the Men’s Grooming / Norelco section and our representative with expertise in handling this product will be happy to help you.
Written by a customer while visiting philips.com
Posted by: Shahn
Gender:Male
Verified Purchase:Yes
I have this shaver for a year and no problem at all
Written by a customer while visiting philips.com
Posted by: Sam3
Gender:Male
Verified Purchase:Yes
very easy to use, good battery life, good feel. I am completely satisfied
Pros: i liked the 3 floting heads
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Poppy123
Gender:Male
Verified Purchase:Yes
This is the best electric shaver I have ever owned. Very easy to get accustomed to. I have not used an electric razor in years until receiving this one for Christmas in 2013. Easy to use and will hold a charge for three weeks (for me). I wash it under warm water once a week. Great product.
Pros: long charge time
Cons: nothing
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ed1946
Gender:Male
Verified Purchase:Yes
It shaves better than any razor I've ever had and as well as the best blade I have ever used. It is easy to use and to clean. I can shave almost 28 shaves on a single charge, and it shaves just as well on the last of those shaves as on the first. The easy recharge feature works well, too. You can get a whole shave on just a couple minutes' charge if you do run out.
Pros: close shave, lasts almost 28 shaves on a single charge, recharges quickly
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: WALTER52
Gender:Male
Verified Purchase:Yes
IT HAS GREAT FEATURES VERY EASY TO USE AND CLEAN, I USE MINE WET AND DRY.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: LongUser
Gender:Male
Verified Purchase:Yes
I use this Razor almost daily in the shower for my face and head and occasionally some regrowing body hair. Works fine with a nice liquid shower gel or shampoo or liquid shaving gel.
The shave is not quite as smooth as a top quality multi blade razor but close and definitely faster and also without a mirror, safer.
The only place I have had any problem with nicks or scratches is on the very loose scrotal skin, do not go there ever!
The battery indicator is great, I know my average face and scalp use is about 3-4 minutes. If I use a regular razor part of the time I can travel 3+ weeks without a charger.
I sometimes use it for a dry shave if I need a quick touch up, works fine that way or one can put on a dab of liquid shaving gel, I have never tried it with the lathering gels and creams.
It does not slide well just damp with water, needs to be dry or lubed.
I had a similar Model before this one that worked just a well but failed a few days out of Warranty. Phillips quickly replaced it anyway with my currant slightly upgraded Model, has the convenient Battery Indicator.
Pros: easy and safe to use in shower without mirror., smooth clean shave., battery lasts over 60 minutes., blade system easy wash out., quick dry shave when necessary., battery minute indicator.
Cons: stay off loose follicular skin.
I would recommend this to a friend!
Written by a customer while visiting philips.com