Customer reviews from philips.com
Philips Norelco - SensoTouch 3D Electric Razor - Black
Average customer rating
4.4 out of 5
4.4
(773 Reviews)
Open Ratings Snapshot
Rating breakdown 773 reviews
5 Stars
485
4 Stars
185
3 Stars
42
2 Stars
32
1 Star
29
89%of customers recommend this product. 
(
663 out of 746
)
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Customer Reviews for Philips Norelco - SensoTouch 3D Electric Razor - Black
Customer Rating
5 out of 5
5
Top of the food chain!
on October 11, 2013
Posted by: Rawhide2U
Gender:Male
I have always used Phillips "Floating Head Technology" and while I never enjoyed the close shave it promised, it was miles ahead of it's closest competitor. Until I purchased, by accident, their new 1250X. I picked up the wrong box and was in a rush so I bought it anyway. For the first time in 50 years of shaving in now get a close, smooth, and painless shave. I use to rub my face red to get an almost clean shave. With this razor I make small circular motions over my entire shaving area and as promised, a smooth, clean, painless shave. Give your self 150,000,000 bonus points.
Pros: light comfortable aggressive
Cons: none i can see
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great shave
on November 6, 2012
Posted by: supflx
Gender:Male
Verified Purchase:Yes
I first tried the shaver with a shave cream and it gave me a very close smooth shave.
The next time I used the shaver, I used it completely dry, I also found this to give me a real smooth close shave.
It is great being able to flip open the shaver heads and run them under hot water to clean them out, and leaving them open and laying on a paper towel takes care of any water that is left over from cleaning the shaving heads.
This is the first shaver that I have owned that allows me to shave around my adams apple without having to pull my skin in either direction.
Some people complained about the size of the side burn trimmer, true it does seem a little small compared to other shavers I have had, but that does not diminish its ability to trim your side burns.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Norelco's best shave yet...
on September 26, 2012
Posted by: Psyberius
Gender:Male
I've only had this shaver for a couple of weeks so I cannot comment on long term battery life, blade life or reliability yet. I've had good luck with all my previous Norelco shavers over the years. The SensoTouch 3D is the best Norelco I've used yet in terms of closest shave and least amount of skin irritation. Used properly, it really does shave so well, its hard to tell you used an electric shaver. I still get a little pinkish on the neck sometimes, but it's hardly noticeable and clears up pretty quickly. I've not yet suffered any ingrown hairs as I have before on occasion with past shavers. I absolutely love the ease of maintenance: Pop open the 3 heads and turn the hose on it when you're done shaving. Then pull the whole head assembly off and let it air try and go about your day. It doesn't get much easier than that!
Two popular gripes that I've seen in the reviews that must be put into perspective:
"The shaver cannot be used whilst charging." About an hour shave time and 1 hour charge and people still want to shave plugged in? Why? Even when you get to the last red bar, you have about 10-15 minutes of shave time. Just throw it in the charger once you hit the red bar! With the Lithium battery, you don't have to run it all the way down every time anyway. So this is really an unrealistic complaint.
"You can't see what your cutting whilst using the pop out trimmer". As I've stated in the first section of my review, the entire shaving assembly literally pulls right off. Do this and you'll see just fine. Pop the shaver assembly back on and you're good to go. Problem solved.
So to sum up. This is Norelco's best current offering and I don't think anyone would be disappointed by its performance. It does take a little getting used to due to the way the shave heads flex in all directions if you haven't used a SensoTouch before, but most should get the hang of it in no time. Should there be any reliability issues, I'll update this review accordingly. That said, as with any Norelco shaver, I would highly recommend this to anyone looking to get an electric shaver. Happy shaving!
Pros: great ergonomics, easy to clean, near razor blade closeness, battery life
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
I WOULD HIGHLY RECOMMEND!!!
on May 2, 2013
Posted by: Michael56
Gender:Male
Verified Purchase:Yes
As a blade shaver since I was young I was skeptical of trying to use an electric razor. But I was pleasantly surprised. I still don't get the very close shave that I used to get with a blade but that's to be expected. However, the shave that I get with this razor is pretty darn close! And I don't have to worry about the nicks and cuts I was getting with the blade, especially on the upper lip where I have a scar. That's always been a bad place to shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Does not work as well as the original blade
on December 1, 2015
Posted by: Californiakid611
Gender:Male
Verified Purchase:Yes
The blade does not perform as well as the original blade on the razor. It does not conform to the curves of the face or neck very well. Very disappointed in this purchase
Cons: poor performance
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Best Norelco razor ever!
on November 9, 2012
Posted by: Melb2
Gender:Male
Verified Purchase:Yes
I've used Norelco razors for 55 years. This was totally new and better. Closer shave with NO irritation, great to hold, easy to clean by rinsing.
Pros: great feel & performance
Cons: initially tended to hold and press off switch
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Best electric I've ever used.
on November 7, 2012
Posted by: Glen77
Gender:Male
Verified Purchase:Yes
Good close shave with no irritation, cuts long and short, thick and thin hairs. Trimmer feature is functional but is recessed under the blades. Sometimes the grip is uncomfortable when adjusting to shave different areas. Small quibbles - performance is great!
Pros: close shave
Cons: somewhat tedious to clean heads
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
I have to shave for so long the rotary blades get hot, give me a rash & the razor scrapes my hair off & hurts. Side burn cutter too short
on August 16, 2012
Posted by: sjc16
Gender:Male
Verified Purchase:Yes
its quiet, and charges well...yet scrapes the hair off my
face and has cut me and hurts when I shave. For the price
a .10 cent single blade razor would do better for me
Pros: quiet, charges well, ornamental
Cons: long shaving creats hot blades, shaver scrapes hair off...not smooth, side burn cutter too short, bad shave
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
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