Customer reviews from philips.com
Philips Norelco - SensoTouch 3D Electric Razor - Black
Average customer rating
4.4
(773 Reviews)
Rating breakdown 773 reviews
5 Stars
485
4 Stars
185
3 Stars
42
2 Stars
32
1 Star
29
89%of customers recommend this product.
(
663 out of
746)
Customer Reviews for Philips Norelco - SensoTouch 3D Electric Razor - Black
Posted by: kishabasu
Gender:Male
Verified Purchase:Yes
I have been using this product for wet shaves and it is exvcellent, though it does take time. I would recommend it highly above any blade shaving system, though it doesn't give as close a shave. It does pretty well, though, given the fact that it considerably reduces burns and nicks produced by conventional blades.
Pros: close shave comfortable versatile
Cons: requires a lot of time to get a good wet shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: fran41
Gender:Male
Verified Purchase:Yes
My old shaver (8260XL) gives a much better shave.
The new shaver requires a much longer time to complete a half decent shave, both dry &wet
The new shaver requires a much longer time to complete a half decent shave, both dry &wet
Pros: none
Cons: lousy shave
No, I would not recommend this to a friend.
Response from philips.comBy HK, PhilipsWebcare, August 11, 2014
Hello,
Thank you for your feedback. Your first shaves may not give you the result you expect. It is recommended to take into account an adaptation period of 3 weeks. During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system
Move the shaving heads over the skin, making both straight and circular movements.
Your skin may need 2-3 weeks to get accustomed to this Philips system.
To prevent damage, put the protection cap on the shaver after use. Hope this helps.
Thank you for your feedback. Your first shaves may not give you the result you expect. It is recommended to take into account an adaptation period of 3 weeks. During this period, use your new electric shaver exclusively and do not alternate shaving methods; alternating shaving methods makes it more difficult to adapt to the new shaving system
Move the shaving heads over the skin, making both straight and circular movements.
Your skin may need 2-3 weeks to get accustomed to this Philips system.
To prevent damage, put the protection cap on the shaver after use. Hope this helps.
Written by a customer while visiting philips.com
Customer Rating
4
Original is great Replace blade head is not so good.
on December 1, 2015
Posted by: Fooledbythepriginal
Gender:Male
Verified Purchase:Yes
I just received two RQ12 replace heads and they are not up to standard. I am very disappointed that the replacement heads are not the same as the original shaving head. I will not purchase any more replacement heads and will toss the razor as soon as the 2nd replacement head is worn.
Pros: great original razor heads
Cons: lousy replacement heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: 2Dutch
Gender:Male
Verified Purchase:Yes
I used Phillips shavers my whole life (I was born in Holland) and was never disappointed with their products. The only comment I have on this shaver although minor is that I would like the trimmer to be longer. It is hard to see when you are using it although it's maybe because I am left handed. (Ha, ha)
Pros: it's really good
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: OnyxZ
Gender:Male
Verified Purchase:Yes
I've been using Norelco rotary razors for over 30 years. I'm probably on my 5th one or so. I've watched Norelco come up with new features and new styles as the years have gone by, This razor, the 1250x looks to be the last of the good ones, unless Norelco smartens up and fixes the newest ones. First, the 3D shave is wonderful, flexing every way possible works, close shave, very comfortable. And on THIS razor, the pop up trimmer is just OK, a few models ago, with the large swing up trimmer was the BEST, this smaller pop up trimmer is OK. BUT MUCH better than the NEWEST razors that don't have a built in trimmer, you have to pop off the whole shave head and pop on a separate trimmer, NO NO! I refuse to keep track of separate parts that will get lost, especially when I travel. Love the shape, easy to hold, battery lasts at least a week between charges. I'd buy THIS razor again (although you can't find them any more), but I will NOT buy any of the newest ones with the separate trimmer. PLEASE Philips/Norelco, FIX THAT in future models!
Pros: 3d shave is excellent, pop up trimmer works., shape/grip is excellent., battery life/charging is very good.
Cons: trimmer is kind of small, at least it has a built in trimmer
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Robertz
Gender:Male
Verified Purchase:Yes
I have used this razor everyday for the past 17 months.
The shaving heads are flexible enough to conform to all areas of my face for a thorough shave.
The shaving heads are flexible enough to conform to all areas of my face for a thorough shave.
Pros: easy to clean., comfortable to hold and manipulate.
Cons: rq12+ replacement heads are slightly less quality
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: LouisG
Gender:Male
Verified Purchase:Yes
I've used Norelco's since the 60's. Your skin feels clean after using the shaver.
Pros: very clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SleepyAmigo
Gender:Male
Verified Purchase:Yes
This razor was too expensive. It takes way too long to shave and I end up with what feels like a five o'clock shadow and my face is sore all day long from trying to get a close shave. It definitely is not THE ULTIMATE SHAVING EXPERIENCE you advertise.
Cons: cost
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com