Customer reviews from lg.com
LG - 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.3
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
165
4 Stars
32
3 Stars
20
2 Stars
10
1 Star
15
86%of customers recommend this product.
(
183 out of
213)
Customer Reviews for LG - 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Posted by: Susan LG
from Connecticut
Verified Purchase:Yes
I had this refrigerator for awhile and I love the room I have for several items. It so roomy for the size of a small space.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Adeline Tank
from VA
Verified Purchase:Yes
We bought it over the Summer. Great price, Fridge has very comfortable layout of drawers,
shelves,etc. Water dispenser is a great future.
shelves,etc. Water dispenser is a great future.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MindyS
from Brewster, NY
Verified Purchase:Yes
I recently replaced my LG refrigerator with this model which is the closest to my old one. I have space constraints, and this fits perfectly and though it's a 33' wide there is lots of interior space. My old refrigerator also had the water/ice dispenser on the door, but from day 1 I thought it was a poor design. The water and ice dispensed from separately. This model is much better with 1 dispenser, a bigger area and matte finish, the old one showed scratches. I was disappointed at first not seeing a butter dish on the door, however; now that I'm keeping my butter in the produce doorI have more space on the door for other items. I would have given 5 stars but it took me awhile to get the doors closing properly, I had to make a lot of adjustments before it closed on its own without a lot of effort.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mary2023
from Goodhue, MN
Verified Purchase:Yes
We bought this frig on DEC 3rd after our frig "died a week prior. Let me tell you all......it is seriously next to impossible to find anything that could be delivered before FEB 2023! Trust me, we did our homework with so many stores I lost count! When it was delivered (as agreed upon) on DEC 15th my husband and I were ecstatic! It's an LG and it's PERFECT! I wish anyone looking could come to our home to see it!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DMSChow
from Miami, FL
Verified Purchase:Yes
For the most part a great fridge but I have had various issues with the Ice maker thankfully LG service is great.
Pros: Style/Design
Quality
3
Features
3
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, February 23, 2023
Hi, there! Thank you for your feedback! We're glad to hear that the service you requested was completed to your satisfaction. We will assure you that we will work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Beautiful styling But
from Boca Raton, Florida
Verified Purchase:Yes
We love the stylish LG look & purchased 3 kitchen appliances at same time. Replaced range couple yrs ago. Fridge broken down now for 3rd time in 10 years; need to repair or buy new one. I am looking at different brands, as I am not satisfied with my LG experience, even though the fridge looks as good as it did when I bought it. Sorry to see it go. Thank you for the opportunity to give you an honest review.
Quality
4
Features
4
Value
4
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 8, 2023
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
Written by a customer while visiting lg.com
Posted by: Rikosuave
from Post Falls, Id
Verified Purchase:Yes
Purchased in 2010 as I neede a 33" wide due to limited space. Worked well, had plenty of room for the size and model I chose. Awesome storage for both freezer and fridge items. Water and ice dispenser looks great with Stainless Steel door and very functional and ease if use. Easy change of filter and the adjustabke shelves afford multiple ways to store assorted types of product.
Pros: Style/Design
Response from lg.comBy Jai., LG Social., May 16, 2023
Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.
Written by a customer while visiting lg.com
Posted by: Rtray27
from Los Angeles
Verified Purchase:Yes
I bought my second LG. This one was a great value for al the features.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com