Customer reviews from lg.com
LG - 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.3
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
165
4 Stars
32
3 Stars
20
2 Stars
10
1 Star
15
86%of customers recommend this product.
(
183 out of
213)
Customer Reviews for LG - 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Posted by: MIKJUL
from Orem, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve owned and used this refrigerator for several years without any problems. What we love is being able to see items and access them so we’ll. Great design!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Scootsss
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a house recently, had this fridge with it and was well outside its warranty. The ice maker broke and I went through LG's customer service to have it repaired. I fully expected to pay for it, since the warranty had expired. LG had the part replaced co pletely for free. They've got themselves a customer for life.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wmartin
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] My ice maker needed service. Git it working with out having to install a new one.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: BILL TUBBS
from ENFIELD,CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] HAD THIS REFRIGERATOR FOR 8 YEARS AND ON THE WEEKEND OF 6/4 WE BEGAN TO FEEL THE FOOD WAS GETTING SOFT. ON THURSDAY 6/9 THE REPAIRMAN SAID WE NEEDED A NEW COMPRESSOR.
WE HAD TO END UP BUYING A SMALL REFRIGERATOR BECUASE IT WAS
GOING TO BE WEEKS BEFORE WE WOULD GET THE NEW COMPRESSOR.
UP UNTIL THIS EVENT IT WAS A GOOD FRIDGE.
WE HAD TO END UP BUYING A SMALL REFRIGERATOR BECUASE IT WAS
GOING TO BE WEEKS BEFORE WE WOULD GET THE NEW COMPRESSOR.
UP UNTIL THIS EVENT IT WAS A GOOD FRIDGE.
Pros: ease of use, Style/Design, Features/Settings
Quality
2
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, June 22, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^sandy
Written by a customer while visiting lg.com
Posted by: Tagsavga
from Savannah Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love everything about it. The unit has worked perfectly.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Puyallup WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator had a freon leak which caused it not to cool. The lifespan on this should have been a lot longer.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, July 29, 2022
We hate to hear this and have reviewed your case. We see that you were advised of home warranty or extended warranty. Thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Hobddeb
from Boise ID
Verified Purchase:Yes
I had to find a special size fridge for my older home. This LG fridge fits into the narrow space without giving up capacity and amenities. Definitely a good buy for me.
Pros: Features/Settings
Written by a customer while visiting lg.com
Posted by: Anonymous
from Fort Collins
Verified Purchase:Yes
[This review was collected as part of a promotion.] Repair of my LG refrigerator. LG was great the communications was superb. The repairman was very polite very knowledgeable and repaired the refrigerator in his first visit. He had ordered all the necessary parts ahead of time so the service was completed that day. Thank you so much for the wonderful service
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com